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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Primavera

Jun 08, 2024  on Shopify

In one word. Perfect. Always friendly customer service and accurate help. Even on midnight there is someone to help.

ComforTravel

Jun 07, 2024  on Shopify

Muy buena aplicación, tiene unos buenos profesionales detrás. Tuve un problema “grave” y un trabajador llamado Juan me lo solucionó en un momento.

Carbone's Marketplace

Jun 06, 2024  on Shopify

I have to say that joining Zendrop is one of the best decisions I have made, I love there products and their customer service is top notch. There has never been a time when I had an issue and had to contact support and they couldn't help me. My last issue I was helped by Jobelle and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move, because of all the benefits including the live trainings. These are done weekly and are full of knowledge and ideas on growing your business, Thomas is a great teacher

My Store

Jun 06, 2024  on Shopify

As of now I'm completely content with Zendrop. I highly recommend getting the plus package. Totally worth it tons of training. Everything you need to get started even if you have absolutely no experience like myself. Their customer service is top notch also.

The Mistie

Jun 06, 2024  on Shopify

I was getting customer service from this wonderful lady named Cyril and she was amazing at getting to the point and delivering A+ customer satisfaction.

EASYMART

Jun 06, 2024  on Shopify

1. "Zendrop's shipping service is incredibly fast and reliable, ensuring our customers always receive their orders on time." 2. "The efficiency and consistency of Zendrop's shipping have significantly improved our business operations." 3. "We are impressed with Zendrop's seamless shipping process, which makes our supply chain management a breeze." 4. "Zendrop's tracking system is top-notch, giving us and our customers peace of mind with every order." 5. "Thanks to Zendrop's excellent shipping services, our delivery times have never been better." 6. "The care and attention Zendrop puts into packaging ensure our products arrive in perfect condition every time." 7. "Zendrop's shipping solutions are a game-changer for our e-commerce business, enhancing our customer satisfaction." 8. "We appreciate Zendrop's dedication to providing affordable and fast shipping options for our growing business." 9. "Zendrop's international shipping capabilities have expanded our reach, allowing us to serve customers worldwide efficiently." 10. "The reliability of Zendrop's shipping service is unparalleled, making them our trusted partner in logistics."

All Things Consumable

Jun 06, 2024  on Shopify

I appreciate the ability to be able to talk with customer service 24/7 when I run into issues. They are always very helpful in getting my problems sorted out.

Style Glow

Jun 06, 2024  on Shopify

Zendrop is different and the best platform to choose your products and delivery time according to your choice. If you have any questions or concerns, they always provide prompt and professional help. Thanks to

My Store

Jun 06, 2024  on Shopify

Hey E Commerce Dropshippers, I will truly recommend Zendrop, they have great product choices, easy to understand even when you’re a beginner. And the best part is their chat support. I am really thankful to one of the chat support team, Janelle. She is quick in helping with my queries.

TECH WRLD

Jun 05, 2024  on Shopify

The customer service is amazing and just the app itself is really nice and easy to use. they help me a lot. Jinky is very good and knows what to do and helped me a lot with my problems.

Doggy Toys

Jun 05, 2024  on Shopify

I'm new to Zendrop but I already love it. You can connect your store and import products in just a few clicks. It's very user-friendly and intuitive, the support team is amazing, especially Jobelle. Very happy with my choice!

808 Island Solutions

Jun 05, 2024  on Shopify

The Zendrop app is amazing for Shopify. It creates a seamless connection between Zendrop and Shopify, and allows me to spend more time with my product research and marketing. This is a must have for all dropshippers.

EaglesNest-07

Jun 05, 2024  on Shopify

one of these days im going to need a frequent chat award to help test all the help people maybe a badge of honor

wymtech shop laniejahs

Jun 04, 2024  on Shopify

had the absolute pleasure of working with jobelle not only was she able to figure out what the problem was she was able to excute resolution to the point where i was going to close out my account completely but beacuse of her i will hang in there a bit as she has made me feel comfortable that somone cared to help.

SKAPANIR

Jun 04, 2024  on Shopify

I like the way that they support and i can request a return when my customer requests one but shipping its better if its faster

Urbanstarshop

Jun 04, 2024  on Shopify

Zendrop is a great platform to find winning products and to also fulfill orders. Its easy to navigate and fulfill orders quickly on time. I have been using zendrop over a year and very happy with it and recommend it to everyone.

YAYBabyStore!

Jun 04, 2024  on Shopify

Zendrop makes it easy to find products and fulfilling order. I also appreciate they assign an actual person to help with my queries, with little wait time.

A PLUMBERS WORLD.COM

Jun 03, 2024  on Shopify

I have used Zendrop for about 2 weeks and have experienced nothing but the best customer service. I am just getting started with Shopify and Zendrop and do my best to find answers on my own. But it's nice to know that help is near when I get stuck. Thank you!

Tundra Wilderness Store

Jun 03, 2024  on Shopify

Zendrop has great customer service. Very quick to reply to issues that dropshippers would have. Looking forward with working with Zendrop as my business grows.

Havana Harmony

Jun 03, 2024  on Shopify

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

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