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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

Reviews (2,253)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Shopedays

Sep 29, 2024  on Shopify

Sudhan was really patient and took care of my problem in just a few minutes. I really recommend it. Thanks again

Fundom

Sep 29, 2024  on Shopify

Great and simple app to use with good options all-around. Great customer support and great pricing as well which is rare. However, it could use recommending items based on tags+criteria instead of having to manually select them. If this option is ever added, this review will change to a 5. Also some customization options that are built-in with preview would be nice, but this would just be a huge plus.

ReMI Beauty

Sep 28, 2024  on Shopify

Janani was super helpful in customising the widget to appear exactly as I wanted. She was patient and made sure that all my requests were met during the setup call. Excited that I finally launched this - wish I had done it earlier!

Tai Chi Store

Sep 26, 2024  on Shopify

Not many apps have this model where you can try it out and see if it is useful (and actually creates sales) before pledging to spend money on it. And if you only sell a few each month, there is no fee. I love these models as they really encourage experimentation and trial. Thanks team.

Sky Sparkle Lights

Sep 25, 2024  on Shopify

ANNIE helped me to set up the app. Everything works well. Very happy with their support and app integration!

TEA ONE SUPPLY

Sep 25, 2024  on Shopify

The Application works very well and the team at Logbase is incredibly helpful. A big thank you to Sudhan for the support!

MyCustomLibrary

Sep 24, 2024  on Shopify

Good App with nice User interface. I had some issues with customizable products but the friendly support team resolved all issues. Recommend.

TaggieTag

Sep 23, 2024  on Shopify

This is a great app, and it's free to try out! The customer service was great as well. Highly recommended

MagSphere™

Sep 23, 2024  on Shopify

I had an issue with the Selleasy widget on my website due to a conflict with a third-party app. The Selleasy support team was incredibly responsive and helpful. They quickly identified the problem and assisted me through collaboration mode to get everything working perfectly. The support was fast, efficient, and very professional. Highly recommend their service! Also, shoutout to Sudhan Ravi

Pulse of Potential

Sep 22, 2024  on Shopify

This app has helped us increase AOV significantly. Loved the customer service, especially Trissha was amazing and helped us integrate the app into our custom theme. Would highly recommend!

Piece of Holy Land

Sep 22, 2024  on Shopify

Excellent app and very easy to instal and customize. The prices are great for starting business too. Suki from customer support was very helpful when I had some questions and the best part, all via zoom! Very recommended app

Blue Tea

Sep 20, 2024  on Shopify

Annie She supported throughout whenever needed. Our work got sorted & her support genuinely helped us to get through the issue smoothly.

Kaapi Thota

Sep 20, 2024  on Shopify

Annie, The explanation was amazing with insights to apps that is part of Selleasy, Dealeasy. Thank you

Baba Dzsungel

Sep 19, 2024  on Shopify

Selleasy has been a fantastic addition to my Shopify store. The upsell and cross-sell features, especially the "frequently bought together" bundles, have helped increase my average order value. I love how easy it is to customize the offers, and the widgets blend seamlessly into my store without being intrusive. The multi-language and multi-currency support is a huge plus for my global customers. Their free setup assistance was also super helpful. Highly recommend if you're looking to boost sales effortlessly!

Juicy Temp

Sep 18, 2024  on Shopify

The app is great, their customer service is even better. I spoke with Kavishan and he's a legend, issue fixed in no time.

ONEofZERO

Sep 17, 2024  on Shopify

Suriyaa from Selleasy is awesome! He got back to me in under a minute and made the changes we needed right away. If you're on the fence about getting this app, go for it - their customer support is seriously top-notch. Thanks again, Suriyaa, you're the best!

Skin & Bare It | Esthetician and Acne Specialist

Sep 16, 2024  on Shopify

Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.

Sticks

Sep 16, 2024  on Shopify

This has helped us to increase our sales, especially on smaller, new products. The chat function is great and they are very responsive. They made quick changes upon our requests.

Ivymore Living

Sep 16, 2024  on Shopify

Trissha was fantastic at explaining how the app worked. Really helpful, clear and easy to understand instructions. Thank you so much for your help!

RWL Shop

Sep 12, 2024  on Shopify

Customisation was very easy and anything I couldnt do, they fixed the problem I had within 24 hours. Great service and speedy!

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