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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

LaBante London (UK)

Oct 29, 2025  on Shopify

Had some issues with the app, but the support zoom meetings are really helpful. I had a call with Ruba, she helped me a lot and solved everything I needed.

PlatinExpress1

Oct 28, 2025  on Shopify

Great app and great customer support. They resolved any issue and modified everything we needed in a quick and professional manner

Madcap Cottage

Oct 28, 2025  on Shopify

The support with this app is fantastic - responsive, fast and always get a resolution to our problems. So grateful to the support team (shout out to the excellent Trissha!) who have helped get everything working so well on our site. We are delighted with how our upsells and bundles are now appearing and being managed on our website.

Canvas & Curio

Oct 27, 2025  on Shopify

I have just installed the app today. It really helped me a lot achieving the desired look I wanted. Before, the page was large, but with this app, I achieved what I wanted in small space. Mr. Mani helped me a lot during the process. He changed the color and the fonts to match my store's style. Thank you very much for helping me.

Oyelakin Dinners (African Art Dinnerware)

Oct 24, 2025  on Shopify

I received help form a Professional and Awesome rep Jan who went above and beyond. I'm looking forward to benefiting from utilizing this app.

Sandbanks Style - iSUP Paddleboards and Kayak Specialists

Oct 23, 2025  on Shopify

So far this app had been perfect! We have only had the app for a day so we are still setting it up, but the customer service and assitance with the setup has been absolutely ace!! Boomika, Surya, and Mika, on free seperate occassions have all been really helpful explaining how to create certain upsell add-ons, how each of these widgets differs, and just with general setup and subscription enquiries!

la CLIT

Oct 23, 2025  on Shopify

I installed in just 2 days ago but found it starightforward an easy to understand. I watched the demos and have already contacted the customer service twice and both times was assisted instantly. I would like to thank Ruba and Kritidipa in particular!

My Chicago Steak

Oct 21, 2025  on Shopify

App has some great pre-built options. They even have a stylized one that matches Amazon's which most shoppers are familiar with. Kriti was a great help in getting the app stylized and placed for us. would recommend this app.

BEAM

Oct 17, 2025  on Shopify

The new version of SellEasy is excellent, tons of flexible upsell options and a really clean interface. The support team is super helpful, Boomika went above and beyond to help us customize the setup exactly how we wanted. Everything looks great and works seamlessly. Highly recommend if you’re serious about boosting AOV.

BEATERS SHOES

Oct 15, 2025  on Shopify

I’ve just installed the app and started my trial period, and it looks really promising so far. The customer support and assistance with the app integration have been fantastic — thank you, Sid!

AIRSCREAM UK Limited (CRN : 11368960)

Oct 15, 2025  on Shopify

Dhina, was very helpful and patient will all my queries and technical issues. Made my whole experience with Selleasy amazing

CuerAct

Oct 13, 2025  on Shopify

Problemas catastróficos após deletar este aplicativo de minha loja, pois não estava funcionando mesmo eu configurando e buscando respostas tanto com o chatgpt, quanto com videos no youtube, ou com o tutorial que eles oferecem, simplesmente após deletar o app de meu site, um produto que selecionei dentro do app congelou na minha loja toda, acredito que ficou congelado junto com o deletamento dele no processo, por favor, consertem isso imediatamente!

Great Battles for Boys

Oct 13, 2025  on Shopify

Very good app and excellent customer service, especially from Kriti. The app has paid for itself many times over.

TEIA Cosméticos

Oct 10, 2025  on Shopify

I couldn’t get the setup done at first and booked a call. Kriti was super kind and helped me get everything set up quickly. The app performs very well. Outstanding customer service

Cue R

Oct 10, 2025  on Shopify

Surya took a lot of time to help us implement custom code on our website. Thanks a lot. Great app, great service.

Shark Sports

Oct 08, 2025  on Shopify

I just installed the app. And now i am forced to get Free Trail. While i don't want trail i want to continue with free plan. But in app screen there is no other option but only proceed with forced trail. This is completely inappropriate UX. Shopify must check this kind of practice and remove this flow.

Funfold Pets

Oct 07, 2025  on Shopify

Que de entrada es una muy buena opci{on para ofrecer upsellings a sus clientes, no duden en solicitar apoyo técnico si lo necesitan, la atención de los ejecutivos es un 10 de 10. Gracias a Mani por ayudarme a resolver mi problema técnico. Saludos Gabi

Outdare

Oct 06, 2025  on Shopify

Very good app and fast, efficient customer service. I dealt with Edge, who was very helpful and responded quickly to my requests. I recommend this app.

Maxi Zoo Danmark

Oct 06, 2025  on Shopify

This app is amazing and very user-friendly! Ruba from Selleasy was extremely helpful with my tasks and problems. :) I can only recommend this app!

Anja Diergarten

Oct 05, 2025  on Shopify

Tolle App! Sehr einfach und vor allem Dank Dhina vom Kundensupport hat alles perfekt gekappt und mir wurde alles Super erklärt!

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