Taranker.Com Logo
Upsell & Cross Sell — Selleasy logo

Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,855)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Orchard

Aug 13, 2025  on Shopify

Want to replace our current upsell app and selleasy offers the functionalities we're using at a FRACTION of the cost. Simple setup. Had some specific requests like font changes, hiding certain buttons etc and scheduled a setup call: extremely helpful! The agent was able to help me with all my requests on the spot and was very knowledgeable.

chill chair

Aug 12, 2025  on Shopify

Dhina was awesome in helping us get set up and the service was top class. We were very impressed with the help and expertise offered.

HAYPIGS

Aug 08, 2025  on Shopify

Really enjoying using this App and it's been fantastic at increasing our basket sizes and showcasing products customers often miss. The support for or legacy theme was great too! Thoroughly recommended!

Plantsworld.ae

Aug 08, 2025  on Shopify

Mr Fabin Was given an exceptional service, throigh out entire cal time, there is no word to explain, simple awsome

Us and The Earth

Aug 06, 2025  on Shopify

Boomika was very helpful, got all of the set up done in a quick time and helped me trouble shoot. Clear and friendly service.

Gueuleton

Aug 05, 2025  on Shopify

L'application est vraiment pratique, simple à configurer, et très efficace pour mettre en place des upsells et cross-sells. Mais ce qui fait vraiment la différence, c’est leur support ultra-réactif : toujours disponibles pour aider, répondre aux questions et même assister lors de la mise en place. Merci à l’équipe pour votre sérieux et votre réactivité

Carddictive

Aug 02, 2025  on Shopify

just starting to try this out, but feel the pricing plan is very reasonable especially for anyone new to this. Looking forward to these gadgets helping increase storesales

Rosy Rings

Jul 29, 2025  on Shopify

I’ve been really impressed with the Selleasy app! It’s easy to use and does exactly what I need it to do for upselling. I ran into a small issue during setup, but Suki from the support team was incredibly helpful—quick to respond and walked me through the fix with patience and clarity. Such a refreshing customer service experience! It makes such a difference to have great customer support when you're getting started with a new app. Highly recommend!

Gypsea Loop

Jul 25, 2025  on Shopify

I have been using this app for over 6 months and it's been great. I have just updated to the new version and had great support for customising the app to my store. Thank you!

EOZ VR

Jul 24, 2025  on Shopify

Beware of the app!!! The hidden cost is crazy!! They are not charging the price tier. The app charges EVERYTHING!! You use it, the cost will be very high!! you don't use it, hah still charge you, that's why the user guide about the price is wordplay!!! Terrible app, terrible company!!!!!!!

Insatvik

Jul 24, 2025  on Shopify

Great app and functionality which has helped boost AOV and conversion rate for my store, and also fantastic 24/7 support. They go above and beyond to tailor the app to your business needs. 10/10

Sesto Synergy

Jul 24, 2025  on Shopify

I really wanted to love this app. The features are useful, and it’s well-integrated with Shopify on the surface. However, I discovered that it causes ghost Purchase events in Meta due to how it uses Shopify’s AJAX API. This inflated my conversion data and hurt ad performance. Support acknowledged the issue and is exploring a fix, but it may take 4 weeks, and even then, they said a solution might not be possible and. I had to disable the app and revert my setup disappointing, especially after investing so much time setting it up and running it for 30 days before identifying it as the source of the bad Meta data. If you're seeing ghost Purchase events with $0 value in Meta, this could be the reason. I’ll update this review if a proper fix is implemented.

The Eden Planner

Jul 23, 2025  on Shopify

Cannot complain about anything. Easy to use, excellent results, it's so rare to completely love an app from the Shopify app store with no complains but this one is honestly a keeper! Had some technical questions and Suriyaa from support was incredibly helpful and responsive, 10/10 assistance. THANK YOU for just being a solid app and doing what it says on the tin!

Boost Blenz

Jul 23, 2025  on Shopify

Great app, easy to use, helps increase sales/AOV, and the customer service is great. Very quick to respond, helpful. It's everything you'd want from an app company. Thanks for the help and the great app!

Go Love Pets

Jul 22, 2025  on Shopify

Boomika was so helpful. She was able to accommodate my request and showed me clearly what to do for future sale bundles.

Skydive Latvia

Jul 21, 2025  on Shopify

Great customer support; helped with everything quickly and efficiently, shout out to Boomika for the great assistance!

Maison de Femmes

Jul 19, 2025  on Shopify

Great customer service, app works well to generate extra sales and provide a more customised product.

Scicon Sports

Jul 18, 2025  on Shopify

Servizio clienti di Sudhan Ravi davvero ottimo! Ci ha assistito per un ora fino al raggiungimento dell'obbiettivo! Grazie

PSS Seals

Jul 17, 2025  on Shopify

Installing and setting up the Upsell & Cross Sell app was very easy. We did encounter one issue, to where the product description was extending beyond the modal. Tech support was able to correct this issue immediately. Great app, and even better customer support.

fwee

Jul 16, 2025  on Shopify

The customer service is unmatched! Dhinakar was great help in adjusting the widgets for our store :) Thank you!

Scroll to Top