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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

Reviews (2,174)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Anatomy Online

Feb 20, 2025  on Shopify

We are very happy with this app. It does everything we need it to. The support is fast, friendly and super-fast. Thumbs up!

BLAHST

Feb 18, 2025  on Shopify

Great app and even better service - emailed about a slight spacing issue, and they not only fixed that, but made it match my font, colors etc. Went above and beyond!

JoyJoy

Feb 18, 2025  on Shopify

Gets the job done really well and super simple too! Exactly what it says - selleasy :) It's not the most advanced app but it works really well, it does the job, it looks neat and slick online. It has been a great upsell for us. I like it because it doesn't overcomplicate anything, it just does exactly what you need it to do - it adds products on, recommends products, adds items at cart level. User friendly, quick and easy. And the customer service is 10/10 - which always sets apps apart for me. If the customer service is good - its a winner! Suriyaa is especially helpful. Thank you!

Firmabs

Feb 13, 2025  on Shopify

I’ve been using the Upsell & Cross Sell plugin for a while now, and it has truly exceeded my expectations. The customer service team is fantastic—super helpful and quick to respond to any queries. The plugin itself is easy to integrate and provides great functionality for bundling products together. It’s been a perfect fit for our store, helping increase average order value by offering complementary products. Highly recommend it for anyone looking to boost sales with an intuitive, effective upsell/cross-sell solution!

PK Safety Supply

Feb 13, 2025  on Shopify

A fantastic app that provides important upselling capabilities on our site. The dev team is also really great to work with, they provide quick and reliable assistance when needed.

BM Corner

Feb 12, 2025  on Shopify

Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Selleasy. Thanks so much!

UNOZERO

Feb 12, 2025  on Shopify

My experience has been great. The app offers a lot, and the service is great, the customizations are infinite!

circleandsquaredecor

Feb 10, 2025  on Shopify

Super intuitive and when you don't have a feature that you need - you easily hop on customer service and they take care of it right away! It's amazing and we've already seen conversions happening on our site from it. Highly highly recommend!

Capable Life

Feb 10, 2025  on Shopify

Tried to set up my first add on and cart pop up. I couldn't figure out how to have one override the other (so the customer didn't get two prompts). I started and chat and Kavishan had it sorted in minutes. Quite pleased so far!

Homestead City Decor

Feb 10, 2025  on Shopify

Kavishan, Helped me get the Selleasy app setup and even gave me tips on best practices to utilizing the different options. So far, the app has been very easy to setup and work with. I'm looking forward to seeing the benefit of using it on my website. Thank you Kavishan for your help! It was truly appreciated and you provided wonderful customer service.

La Hormone

Feb 10, 2025  on Shopify

Boomika gave me the best support ever, even better then what I have thought, very kind and supportive. Thanks.

Thomas Bosket

Feb 09, 2025  on Shopify

I worked with Veena today and I can not say enough. She was a wonderful tech assistant. Based on this experience I would recommend your App to ANYONE!! Amazing service and rare, thank you. Be well, Tom

Eclectic Gift Store

Feb 05, 2025  on Shopify

Had a great call with Trissha, she fixed my problem quickly and efficiently. Only installed the app yesterday so can't comment about functionality yet but customer service has been fantastic so far.

FinA Wellness Store

Feb 04, 2025  on Shopify

SellEasy is a fantastic app for product add-ons and upsells on Shopify! It's super easy to use, highly customizable, and has helped us increase our average order value effortlessly. What truly sets SellEasy apart is the amazing support team. A special shoutout to Suriyaa, who went above and beyond to assist us with setup and customization. Quick responses, expert guidance, and a genuinely helpful attitude – couldn't ask for better service! If you're looking for a seamless upsell solution with top-notch support, SellEasy is the way to go!

Integral Truck

Feb 02, 2025  on Shopify

Great app! The pricing structure is exactly how it should be. It does not steal sales percentages from the upsells like other apps. The service is top notch and very fast. I had a problem fixed within a few minutes. A+

Q.ik shop

Feb 02, 2025  on Shopify

I got immediate and excellent support from Selleasy team. They kindly and efficiently solved my doubt. Great service!

スマホで本格顕微鏡 -microHunter-

Feb 01, 2025  on Shopify

I am now on trial and this app seems to be great so far! and the support of Trissha was very helpful. Thank you!

Equine Balanced Support

Jan 30, 2025  on Shopify

Easy to setup and when I had questions, the team made asking for help straight forward and efficient! Thank you Suriyaa!

ToTu Kids

Jan 29, 2025  on Shopify

I installed the Selleasy app and asked for help with the settings. Veena guided me through the simple settings and I left the rest in her hands. Veena matched my colors to the colors used on the website. She responded to all my suggestions and comments with incredible patience and understanding. The app works great and looks great on my website, encouraging customers to make larger purchases. Thanks again. Dana from ToTu Kids

2XSR

Jan 29, 2025  on Shopify

great customer service. assisted with my issue within 10 minutes. app is pretty straight forward to use. highly recommended

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