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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,946)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

BEATERS SHOES

Oct 15, 2025  on Shopify

I’ve just installed the app and started my trial period, and it looks really promising so far. The customer support and assistance with the app integration have been fantastic — thank you, Sid!

AIRSCREAM UK Limited (CRN : 11368960)

Oct 15, 2025  on Shopify

Dhina, was very helpful and patient will all my queries and technical issues. Made my whole experience with Selleasy amazing

CuerAct

Oct 13, 2025  on Shopify

Problemas catastróficos após deletar este aplicativo de minha loja, pois não estava funcionando mesmo eu configurando e buscando respostas tanto com o chatgpt, quanto com videos no youtube, ou com o tutorial que eles oferecem, simplesmente após deletar o app de meu site, um produto que selecionei dentro do app congelou na minha loja toda, acredito que ficou congelado junto com o deletamento dele no processo, por favor, consertem isso imediatamente!

Great Battles for Boys

Oct 13, 2025  on Shopify

Very good app and excellent customer service, especially from Kriti. The app has paid for itself many times over.

TEIA Cosméticos

Oct 10, 2025  on Shopify

I couldn’t get the setup done at first and booked a call. Kriti was super kind and helped me get everything set up quickly. The app performs very well. Outstanding customer service

Cue R

Oct 10, 2025  on Shopify

Surya took a lot of time to help us implement custom code on our website. Thanks a lot. Great app, great service.

Shark Sports

Oct 08, 2025  on Shopify

I just installed the app. And now i am forced to get Free Trail. While i don't want trail i want to continue with free plan. But in app screen there is no other option but only proceed with forced trail. This is completely inappropriate UX. Shopify must check this kind of practice and remove this flow.

Funfold Pets

Oct 07, 2025  on Shopify

Que de entrada es una muy buena opci{on para ofrecer upsellings a sus clientes, no duden en solicitar apoyo técnico si lo necesitan, la atención de los ejecutivos es un 10 de 10. Gracias a Mani por ayudarme a resolver mi problema técnico. Saludos Gabi

Outdare

Oct 06, 2025  on Shopify

Very good app and fast, efficient customer service. I dealt with Edge, who was very helpful and responded quickly to my requests. I recommend this app.

Maxi Zoo Danmark

Oct 06, 2025  on Shopify

This app is amazing and very user-friendly! Ruba from Selleasy was extremely helpful with my tasks and problems. :) I can only recommend this app!

Anja Diergarten

Oct 05, 2025  on Shopify

Tolle App! Sehr einfach und vor allem Dank Dhina vom Kundensupport hat alles perfekt gekappt und mir wurde alles Super erklärt!

Tactically Prepped

Oct 02, 2025  on Shopify

The app is super easy to use. It's my second day using it and face a minor problem. I had a call with their support named Suki, and she fix it in just a couple of minutes. We recommended :)

Lovegood Lingerie

Oct 01, 2025  on Shopify

Incredible customer support. We had a technical issue and were able to book a call with the team in less than 24 hours and Kriti solved the issue over Zoom in 5 minutes. Instantly started seeing upsells. Great product from a company who supports their customers.

Xavier Foley

Sep 30, 2025  on Shopify

I got instant customer support which is always a plus. Febin helped me identify an app i was using that prevented Selleasy from functioning. I can now increase my sales using Selleasy now.

Prakrithi By Ramya

Sep 30, 2025  on Shopify

I had a wonderful experience with Boomika. She supported me very well in setting up the Sell Easy app and patiently explained every detail about how the app works and how it can benefit my store. She also listened carefully to all my queries and provided clear, helpful answers. Her guidance made the entire process smooth and easy to understand.

Music Planet NZ

Sep 25, 2025  on Shopify

Great app so far, super easy to use out-of-the-box and the support team is extremely helpful and will go above and beyond for your needs.

VANDALISM

Sep 25, 2025  on Shopify

Thank you Suki for your help, very detailed and helped me with other questions. Gave very usefull and quick informations. God bless her

LILYA

Sep 25, 2025  on Shopify

Super app and really friendly and efficient advice via Zoom. I'm thrilled. Ms. Sankari was super friendly and knowledgeable!! i love the app!

Lya Body

Sep 24, 2025  on Shopify

merci au support client qui ma aidé à résoudre mon problème,(mes cross sell ne s'affichais pas), merci à "Sankari Sreenika" pour sa réactivité.

Stork Baby Gift Baskets

Sep 24, 2025  on Shopify

Excellent customer service! It took me a couple of days and countless emails back and forth before I finally got it. They replied to everything almost immediately and patiently to understand how it all works. Not that the program is difficult, it's just how untechnical I am! I am loving this app so far! Don't hesitate to add this to your store!

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