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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Ladies In Vettes

Feb 01, 2026  on Shopify

This is an awesome app. DHINA was great with support. She went far and beyond teaching me all the ins and outs of upsell and Shopify. She helped make my store look clean and help me create a bold look that customers would like to come to. I thank Dhina for all of her assistance and making me more confident in using Upsell &Cross Sell- Selleasy app. Feeling great about my online store, Thanks to Dhina!

Mayermoover

Jan 30, 2026  on Shopify

L’app works very well. There was a small bug, but Suriyaa helped me and fixed it very quickly. The app has also definitely helped our website—customers are buying more add-ons/options. Truly an excellent investmen

AmeshaStore

Jan 30, 2026  on Shopify

Great app and amazing support! Review: The customer service is top-notch! They were very fast to respond and super helpful in answering my questions. They even offered to help with customization. Highly recommend this app to any store owner looking to boost sales.

B2O - Agribirrificio

Jan 29, 2026  on Shopify

Kriti has been absolutely fantastic! She helped me set up the plugin correctly and customize it just the way we needed, great client experience :)

Ecofiltro Europe SL

Jan 28, 2026  on Shopify

Mi agente de soporte Kriti me ha ayudado mucho, ha resuelto mis dudas y he podido avanzar con mis campañas.

Sugar Wood NYC

Jan 27, 2026  on Shopify

We use Selleasy and their companion products - Dealeasy and Pickeasy - because they are super intuitive to install and use, and the help team is always responsive and super helpful. Highly recommend!

mairlynd

Jan 26, 2026  on Shopify

Easy to navigate! There was a little bug in the App, but I scheduled a Zoom call and Febin could help me real quick. Looking forward to starting campaigns with Selleasy!

Wyldflower Jewellery

Jan 26, 2026  on Shopify

Boomika was able to show me how to set up the cross sell on my product page without any issues. Answered all my questions too

nordesign

Jan 26, 2026  on Shopify

Great and immediate support from Trissha, easy app and add on revenue - so would recommend everyone using it!

Ali Kay Studio

Jan 23, 2026  on Shopify

Customer support is absolutely amazing! App is working just as we hoped and we are already seeing increased sales!

Little Pilgrims

Jan 21, 2026  on Shopify

Kriti was great, she took her time to give us all the solutions we needed. If it wasn't for her we would have got stuck and probably given up. Well done and great app.

Competitors Outlet

Jan 20, 2026  on Shopify

Team is very helpful. Any setup issues I had were resolved by the service team, specifically Ruba! We're hoping this'll be a revenue driver for us. Thank you!

Lätt Home

Jan 16, 2026  on Shopify

Great app, easy to use and does exactly what we needed. The support is excellent – Ruba was especially helpful, quick to respond and really took the time to solve our questions properly. Highly recommended if you’re looking for a reliable solution with great customer support.

Cotton N Frost Boutique

Jan 15, 2026  on Shopify

got on a zoom call with Kriti and she was so very helpful! got me completely set up and took all of the stress off my plate! HIGHLY recommend!

DACOSTA

Jan 15, 2026  on Shopify

We’ve had a great experience using Selleasy to offer add-ons and bundles with our products. The interface is intuitive and easy to navigate, and the reporting is quick and helpful. Whenever we’ve needed support, the customer service has been outstanding. Ruba helped us resolve a technical issue quickly and efficiently. Highly recommended.

Mijn-Wijnkoelkast

Jan 14, 2026  on Shopify

Kriti helped me with editing a custom request. She did everything without any hassle, really great to work with. The app itself also does what it says it does without hidden costs!

Equora®

Jan 13, 2026  on Shopify

So far everythings works as needed. Had a minor misunderstanding about the cart drawer upsell, but thanks to the customer support, and "Kriti", who responded immediately, and fixed my issue while showing how she did it, im able to do what i wanted.

Mova Tech Australia

Jan 13, 2026  on Shopify

Really nice! Fast and perfect response! The efficiency is amazing. You solved my problem in no time and even helped me tweak the style! You guys are awesome!"

My Active World

Jan 09, 2026  on Shopify

I love how the campaigns look on my store pages. The customer service is very responsive and helpful. They are available for questions and concerns. My problem was fixed on the backend with my customer service agent Suki. I would definitely recommend this app.

Apex Dogs

Jan 09, 2026  on Shopify

The Customer support is great! I had a bit of confusion with something on the app and I messaged the customer chat and got a response in under a minute. The confusion was easily explained and quickly. The app has been working well to increase my AOV and I'm very happy to continue using it.

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