Upsell & Cross-Sell Kit App Review: Pros, Cons & Features

Customer reviews: Upsell & Cross Sell — Selleasy

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating

4.9

5

1,098
4

14
3

3
2

3
1

24

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Quick Tub

Feb 02, 2026 on Shopify

Support was awesome. Surya was a huge help in getting the widget working perfectly.

Maison Sable

Feb 01, 2026 on Shopify

Gumika and Akshaya, Brilliant - all issues resolved... So appreciate their good and prompt work!

CrystalPrints

Feb 01, 2026 on Shopify

SHE WAS SO KNOWLEDGEABLE and HELPFUL!!!!!!!!!!!!!

Ladies In Vettes

Feb 01, 2026 on Shopify

This is an awesome app. DHINA was great with support. She went far and beyond teaching me all the ins and outs of upsell and Shopify. She helped make my store look clean and help me create a bold look that customers would like to come to. I thank Dhina for all of her assistance and making me more confident in using Upsell &Cross Sell- Selleasy app. Feeling great about my online store, Thanks to Dhina!

MANICHIACHIA

Jan 31, 2026 on Shopify

Very good to use! And the CS is really helpful.

iLL Art Collective

Jan 30, 2026 on Shopify

Surya was super helpful and got what i needed done. Thank you!

aseomira

Jan 30, 2026 on Shopify

buena app y la asistencia rapidísima, se conectan al instante

Mayermoover

Jan 30, 2026 on Shopify

L’app works very well. There was a small bug, but Suriyaa helped me and fixed it very quickly. The app has also definitely helped our website—customers are buying more add-ons/options. Truly an excellent investmen

AmeshaStore

Jan 30, 2026 on Shopify

Great app and amazing support! Review: The customer service is top-notch! They were very fast to respond and super helpful in answering my questions. They even offered to help with customization. Highly recommend this app to any store owner looking to boost sales.

Murtra Sport

Jan 29, 2026 on Shopify

Kriti has been a great help. Quick and efficient. We are very happy with her support.

B2O - Agribirrificio

Jan 29, 2026 on Shopify

Kriti has been absolutely fantastic! She helped me set up the plugin correctly and customize it just the way we needed, great client experience :)

Genesis Floral

Jan 29, 2026 on Shopify

Prompt and helpful customer service support. Thank you Ruba!

Walden Surfboards

Jan 28, 2026 on Shopify

Kriti was incredibly helpful helping us get out site up and working with the app

Waoro

Jan 28, 2026 on Shopify

Very happy with the customer service. Great help!

Ecofiltro Europe SL

Jan 28, 2026 on Shopify

Mi agente de soporte Kriti me ha ayudado mucho, ha resuelto mis dudas y he podido avanzar con mis campañas.

KalPay

Jan 28, 2026 on Shopify

Amzing Team very helpful and professional

VANCHI Bags

Jan 28, 2026 on Shopify

Great app and great support - sorted out a few issues we were having very quickly.

MADAME

Jan 27, 2026 on Shopify

super good!

Puroderma

Jan 27, 2026 on Shopify

Excellent support and fast resolution! Very professional and helpful. Highly recommend!

Mevotti

Jan 27, 2026 on Shopify

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