Reviews: Upsell & Cross Sell

Customer reviews: Upsell & Cross Sell — Selleasy

Reviews (2,174)

Overall rating

4.9

5

522
4

10
3

3
2

1
1

9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

NearlyNewModels

Nov 27, 2024 on Shopify

i had a small addon item wanted people to add to cart for 5$. Did the trial. I got more complaints about the checkout speed and extra steps than i did sales. did 4 sales of the this 5$ item out of 20 click. 31 days passes and i get charged 8.99 because i didnt remove this fast enough. Contact support for a refund and they did initiate a credit. I removed the app. Doesn’t works for small value items that have smaller profit margins because you are charged by total number of store sales. Not by clicks or purchases on the actual add on item. I had 5 clicks and 4 sales in a month. If they went by this instead of total store sales it would be decent but for me less than 5% of orders clicked on it.

Hip Mommies Baby & Toddler Feeding & Mealtime Goods

Aug 12, 2024 on Shopify

It looks nice when installed, but setting it up for a lot of products is really difficult. You have to do it manually in their system. No bulk, no spreadsheets, no "related" or tags. So its one at a time. Click, scroll, select, click for hundreds of products. Then if you step away for a day or two and forget where you were, there is no way of seeing what is live, on what product at at glance. So if you want a sweeping "free this with purchase" fine, but if you need something for each product, this is not the app for you. It took me weeks of set up to realize that.

Turtle's Hoard

Jul 11, 2024 on Shopify

Note that Logbase will say it is 'pay per use', but actually charges per month based on TOTAL sales