Reviews: Upsell & Cross Sell

Customer reviews: Upsell & Cross Sell — Selleasy

Reviews (2,174)

Overall rating

4.9

5

522
4

10
3

3
2

1
1

9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

Exceptional customer service support, often highlighted for responsiveness and effectiveness.
User-friendly and easy to integrate with Shopify stores.
Highly customizable offers that suit individual store needs.
Increases average order value effectively with upsell and cross-sell options.
Fast and efficient handling of technical issues and custom requests.

Common Concerns

Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
Occasional issues with integration and functionality, though often resolved quickly by support.
Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

The Jewel Heart

Dec 31, 2024 on Shopify

After 50 orders you will be charged $6.99 for each 100 orders you have in the past 30 days. They like to not mention it. But I will.

Islam Jar

Dec 07, 2024 on Shopify

very bad app, charge me monthly without any usage. They charge me monthly. I did not recommend this app.

SLOXICO

Nov 28, 2024 on Shopify

Skin & Bare It | Esthetician and Acne Specialist

Sep 16, 2024 on Shopify

Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.

BPG Radiocomunicazioni Srl

Jul 08, 2024 on Shopify

Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them. The zoom call was completely a waste of time, the staff didn't know what to do.

Turtle's Hoard

Jul 07, 2024 on Shopify

Logbase defrauded me with selleasy. When I signed up I agreed to "pay-per-use charges" which kicked in at 100 sales or more (I have the email, the terms are clear). They later changed the terms to be a monthly charge on any shop which had 50 sales or more (regardless of whether or not the app was used). I did not agree to this change of terms, but they silently charged me monthly, even when the app was not enabled. Because of these fraudulent charges, I recommend you stay away from Logbase. They do not do business in good faith.

CampoGift

Jul 05, 2024 on Shopify

I'll be heading to the next level soon. But I'll be heading to the next level soon.

Meskanto

Jun 25, 2024 on Shopify

There is a malfunction on app. It's menu not opening.

The Frostery Living

Jun 10, 2024 on Shopify

Free plan isn't free. You are charged whether or not this app leads to orders if you already have more than 50 orders per month. Very misleading marketing