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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

Reviews (2,174)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Alfresco Chic

Dec 02, 2024  on Shopify

Great app and really simple to use. Had a recent issue with some formatting of one of the widgets so reached out to the support team, Suriyaa was supert helpful and got the issue resolved in just a few minutes - great support.

Robin Hat

Dec 02, 2024  on Shopify

The upselling app for Shopify has significantly increased my sales. The integration was easy and the features very useful. I especially appreciate Suriyaa for her quick and professional assistance. I recommend this app to all Shopify store owners!

Kitchens Bay

Dec 02, 2024  on Shopify

Great app, and the customer support is excellent. They helped me with customization, very professional and punctual. Thank you Boomika for all your help.

FULLY

Dec 01, 2024  on Shopify

I cannot express enough how grateful I am for the incredible support provided by Sankari Sreenika. From the moment I raised my issue regarding the Add-ons feature, Sankari demonstrated an unmatched level of professionalism, patience, and expertise. They quickly identified the problem, thoroughly explained the steps needed to resolve it, and guided me every step of the way. What truly stood out was their dedication to ensuring that my concerns were not just addressed but fully resolved in a way that exceeded my expectations. Sankari's knowledge of the system, their ability to communicate complex technical details in a clear and friendly manner, and their genuine willingness to help left a lasting impression on me. Thanks to their outstanding assistance, my Add-ons feature is now functioning flawlessly, and my overall experience has been nothing short of fantastic. Sankari is a true asset to their team, and I am beyond appreciative of their efforts. I wholeheartedly recommend their support to anyone seeking assistance – they are simply the best!

NorCalScents

Dec 01, 2024  on Shopify

Trissha was super helpful. She was able to customize my setup just as I wanted. In only a few minutes I was up and running.

WyseOwl

Nov 28, 2024  on Shopify

Febin provided amazing assistance and sorted my issue on a quick zoom call. Widgets are now setup and populating in my Shopify store.

NearlyNewModels

Nov 27, 2024  on Shopify

i had a small addon item wanted people to add to cart for 5$. Did the trial. I got more complaints about the checkout speed and extra steps than i did sales. did 4 sales of the this 5$ item out of 20 click. 31 days passes and i get charged 8.99 because i didnt remove this fast enough. Contact support for a refund and they did initiate a credit. I removed the app. Doesn’t works for small value items that have smaller profit margins because you are charged by total number of store sales. Not by clicks or purchases on the actual add on item. I had 5 clicks and 4 sales in a month. If they went by this instead of total store sales it would be decent but for me less than 5% of orders clicked on it.

Kensuru

Nov 26, 2024  on Shopify

Just installed the Selleasy app and had some integrational issues with GemPages, but more I was wondered by how fast and great the support Team is working. Big THANK YOU, to SupportTeam and especially Trissha.

Spessarttraum

Nov 26, 2024  on Shopify

The support (and in particular Suki) has been very helpful and quick to resolve any issues / answer any questions we had. Would definitely recommend!

Simpsonated

Nov 24, 2024  on Shopify

Amazing support from their support team. They are very helpful and fast to respond and customised the widgets exactly how I wanted them at no additional cost :)

soccerline

Nov 24, 2024  on Shopify

The work was done well. We particularly appreciated Kavishan's efficiency and attention to detail. Thank you!

EroticEffect

Nov 24, 2024  on Shopify

Support is excellent, fast, and easy to work with. Suki solved issues in 15 minutes that would have otherwise taken me a long time to solve, even with a tech background

JJ Jewelry

Nov 19, 2024  on Shopify

Application très complète. De plus j’ai eu besoin de contacter le chat et mon soucis a été rapidement résolu. Personne compétente . Merci

Kashkiya

Nov 18, 2024  on Shopify

Excellent customer support. Trissha from customer support immidiately resolved the concerned raised.

Gisled

Nov 17, 2024  on Shopify

Servizio clienti eccellente!!! Suriyaa stato molto gentile e professionale nel aiutarmi. Perfetto, grazie

WattWielder

Nov 17, 2024  on Shopify

I had some issues with my widget and had to contact support multiple times. The customer representative - Suki, was very professional and friendly. The matter was resolved in a timely manner.

SafeBeBag

Nov 14, 2024  on Shopify

A very good mulit-lingual app with a super-fast & kind support in a fair price! I strongly recommend it!

Re Pillow Co.

Nov 11, 2024  on Shopify

The app works great, and the support team is helpful! quick, fast support! price is also great. recommended.

Sweetie

Nov 10, 2024  on Shopify

Great app, very easy to use! The support team is amazing—special thanks to Sudhan Ravi for being really helpful. Highly recommend!

Happily Ever After Clean Reads

Nov 10, 2024  on Shopify

Febin was very patient and answered all of my questions. His explanations was clear and concise. He got my frequently bought together working, my cart addons and the priority issue was fixed. On top of that he fixed the add to cart button to help my look uniform.

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