Durkesh Logbase instantly helped us in sorting our query with Selleasy. Great support and quick resolution. Thank you for the help—highly recommended!

Great happy so easy to use and does the job. Customer service is stella they always reply right away and happily fix problems. Thank you.

Thank you, Trisha, for your care in talking to me about the software helped me understand its functions.

This has to be the best customer service help I have ever encountered when choosing an app. Not only does the app offer all the features I need but the help with the set up of the features so that they all blend seamlessly with my store was incredible. Thank you so much. I highly recommend using this app.

Febin was greatly helpful when I asked for his support. He guided me through the entire journey and solved all the issues I was facing. Selleasy is certainly the best upselling app in the market!

Great professional features, really quick action to sort issue when Frequently Bought Together wasn't showing anymore, related to change of product page impacting the theme details they use

EDIT 07 Oct 2024: Updating my review below from 2 stars to 5 stars based on response from App Support received today (in 'quotes' below)... really appreciate the effort and accept your response as more than satisfactory. I will look to reinstall the App soon, and will take you up on the offer of support for customisation then. [Quote] I would like to clarify that since the billing is under Shopify's control and we do not have a way to check if the app is enabled or disabled in a store, the app's charges will continue as long as the app is installed in the store. This is the nature of apps in the Shopify app store, and unfortunately, it is out of our control. We completely understand your concern that you have not been using our app, and we are willing to process the refund. We are also more than willing to customize the app widgets for you to suit your needs, as we regularly do for our other customers when they reach out to us via live chat, Zoom call, or email. The contact details are readily available on the app's help page and in the Shopify app store, as shown in the screenshots below. [Endquote] Original review: Limited features, doesn't offer the flexibility needed. While I did get some increases to cart value, I had more abandoned carts where this app showed than without the app... the pop-up is too large and intrusive and not crystal clear what a user needs to do to continue with their purchase. Don't agree with the pricing plan, you're charged even when you have nothing deployed in the app, you start to get billed once you go over 50 orders in a month, just for having the app installed, even when no upsells, cross sells, etc have been activated. Lastly, I uninstalled the app but I am still being charged and there's no customer support email / link. If I am charged again next month while I don't even have the app installed, I will be seeking a full refund.

Veena was so cool and definitely knew what she was doing. Flew off the screen and fixed my issues. You rock, girlypop!

Super good support with the chat function. I thought something was not working but it seems it had to do with my own cache. All solved!

Suriyaa was very quick to respond to my request for help. Fixed all the issues I had very promptly.

Had a problem where the widget stopped showing, but contacted support and Janani got it fixed quickly. App looks great, and great support.

Jananee, Thank you for your assistance. you have gone above and beyond. Hope all your co-workers were like you!

Febin from the support team identified the problem I was experiencing in a very short time and solved it immediately. Thank you.

Almost perfect. Great support and a very useful app, we only wish the product price would update dynamically to reflect the product add ons a user has selected. Unfortunately it's static.

Sudhan was really patient and took care of my problem in just a few minutes. I really recommend it. Thanks again

Great and simple app to use with good options all-around. Great customer support and great pricing as well which is rare. However, it could use recommending items based on tags+criteria instead of having to manually select them. If this option is ever added, this review will change to a 5. Also some customization options that are built-in with preview would be nice, but this would just be a huge plus.

Janani was super helpful in customising the widget to appear exactly as I wanted. She was patient and made sure that all my requests were met during the setup call. Excited that I finally launched this - wish I had done it earlier!

Not many apps have this model where you can try it out and see if it is useful (and actually creates sales) before pledging to spend money on it. And if you only sell a few each month, there is no fee. I love these models as they really encourage experimentation and trial. Thanks team.

ANNIE helped me to set up the app. Everything works well. Very happy with their support and app integration!

The Application works very well and the team at Logbase is incredibly helpful. A big thank you to Sudhan for the support!