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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Tactically Prepped

Oct 02, 2025  on Shopify

The app is super easy to use. It's my second day using it and face a minor problem. I had a call with their support named Suki, and she fix it in just a couple of minutes. We recommended :)

Lovegood Lingerie

Oct 01, 2025  on Shopify

Incredible customer support. We had a technical issue and were able to book a call with the team in less than 24 hours and Kriti solved the issue over Zoom in 5 minutes. Instantly started seeing upsells. Great product from a company who supports their customers.

Xavier Foley

Sep 30, 2025  on Shopify

I got instant customer support which is always a plus. Febin helped me identify an app i was using that prevented Selleasy from functioning. I can now increase my sales using Selleasy now.

Prakrithi By Ramya

Sep 30, 2025  on Shopify

I had a wonderful experience with Boomika. She supported me very well in setting up the Sell Easy app and patiently explained every detail about how the app works and how it can benefit my store. She also listened carefully to all my queries and provided clear, helpful answers. Her guidance made the entire process smooth and easy to understand.

Music Planet NZ

Sep 25, 2025  on Shopify

Great app so far, super easy to use out-of-the-box and the support team is extremely helpful and will go above and beyond for your needs.

VANDALISM

Sep 25, 2025  on Shopify

Thank you Suki for your help, very detailed and helped me with other questions. Gave very usefull and quick informations. God bless her

LILYA

Sep 25, 2025  on Shopify

Super app and really friendly and efficient advice via Zoom. I'm thrilled. Ms. Sankari was super friendly and knowledgeable!! i love the app!

Lya Body

Sep 24, 2025  on Shopify

merci au support client qui ma aidé à résoudre mon problème,(mes cross sell ne s'affichais pas), merci à "Sankari Sreenika" pour sa réactivité.

Stork Baby Gift Baskets

Sep 24, 2025  on Shopify

Excellent customer service! It took me a couple of days and countless emails back and forth before I finally got it. They replied to everything almost immediately and patiently to understand how it all works. Not that the program is difficult, it's just how untechnical I am! I am loving this app so far! Don't hesitate to add this to your store!

Emart Express

Sep 24, 2025  on Shopify

Jan has very good knowledge of Shopify and she guide me in simple manner she put her best to solve my issue. I am quite happy with her support and help. Thank you Jan.

Rødkilde ATV

Sep 24, 2025  on Shopify

I have used this app for a couple of days now. I used support for setting it up and they were very helpful and ironed out a couple of issues I had with my theme. The app does everything i need for it to do. It is also easy to work with and everything is smooth once setup. It has a really nice "Test in store" feature which is a time saver. I tried a couple of other apps but found this one the best. Support was quite quick also.

Chefs Life

Sep 22, 2025  on Shopify

Good customer service from Kriti troubleshooting my Shopify site. The Selleasy app has made it simple to provide bundle & save options to increase our AOV.

Tesvolution

Sep 19, 2025  on Shopify

Easy to use and great support! The App itself is easy to use. I had a small issue with the implementation. Made a Zoom appointment and 18 hours later Kriti helped me to implement the upsell function in the cart drawer. Now it works fine, thanks a lot!

DELMO SPEED

Sep 18, 2025  on Shopify

Love the app but the customer service is amazing. The app is pretty straight forward but when I had a few questions with setting up my campaigns, I was easily able to schedule a quick Zoom call with customer service and Surya quickly resolved the issue. Thank you for the amazing service Surya!

Nid Magique

Sep 18, 2025  on Shopify

I've tried many apps, but this one is outstanding it offers a wide range of options. Best of all, the support is top-notch :) I recommend contacting Suriyaa quick and effective. Highly recommended.

NoFuss Foodworks

Sep 18, 2025  on Shopify

The App is simple yet effective. All the tools you need to create bundles, upsells at different steps in customer journey. This app not only increase AOV but enables us to crosspromote our other products. And lastly great support! Cudos to the team :)

Cedar Planters Canada

Sep 17, 2025  on Shopify

I am very grateful for the support I received. Thanks to their help, I was able to solve different challenges easily. They are always open and willing to find the right solution, and I truly appreciate the dedication and assistance provided.

PickandPay

Sep 17, 2025  on Shopify

It's a fantastic app! I really love it and I highly recommend it. This app helped us a lot to create service add-on on certains products.

MBH Store

Sep 16, 2025  on Shopify

Excelente aplicación, además si te surge algún problema el soporte técnico responde rápido y con la mayor predispocion. Recomendaría al 100 porciento

Silentwood.com

Sep 16, 2025  on Shopify

Great service and fast respons time with help of setting up. Had Febin as my support and got everything done very fast with extra points that will insure great amounts of profit :)

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