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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

John Julian

Sep 15, 2025  on Shopify

Suriyaa was really helpful in sorting out why an offer wouldn't work for me (user error), patient and sorted it with no problem. App works perfectly.

Blinkjoy

Sep 12, 2025  on Shopify

Just chatted with Suki during their free onboarding session. This was absolutely incredible. So so valuable. This app has really helped on our store a lot.

Fiora Bloom

Sep 12, 2025  on Shopify

A huge thank you to Sudhan Ravi and his amazing team! They worked tirelessly and with incredible dedication to deliver a seamless and absolutely perfect customization for me. Everything was handled with professionalism, reliability, and great attention to detail. I am truly impressed by the quality of their work and the patience they showed in perfecting every aspect. If you’re looking for a team that goes above and beyond and delivers top-notch results, this is the one! Highly recommended!

Grainmark Leather

Sep 10, 2025  on Shopify

I've checked over 10 bundle apps in the past 2 weeks. Selleasy is the best one in terms of functionality and customer support. I required a widget that was very different from what they originally provided, and their team has modified the widget for me within 24 hours. Very professional and reliable, thank you!

Gymneat

Sep 10, 2025  on Shopify

Surya is very helpful supporter. He helps me to fix any error. Thank you very much. Great app to create the offers for customers

Kiddos Kicks

Sep 09, 2025  on Shopify

The support team are amazing for someone who is not technical. Kriti from support team was amazing in guiding me and assisting me in setting up the app for my store. This app is easy and I see the potential it has to increase my store AOV.

GLAMÓRE

Sep 09, 2025  on Shopify

I had an issue while setting up, and Kriti from the support team resolved it right away. Couldn’t ask for better assistance!

JLifestyle

Sep 08, 2025  on Shopify

App is really easy to use and navigate. Customer service is awesome, within minutes you get a response and find a solution if there is any issue.

Rewild at Heart

Sep 06, 2025  on Shopify

Excellent app - really easy to use and customise. Lots of different options, and they have a whole suite of other apps too. Big fan! Super helpful customer service too, Sankari & Suriyaa were both very quick and nice and helpful. Cheers! Siddarth is also rad, super helpful and the whole team are always brilliant! =)

Tokidos

Sep 05, 2025  on Shopify

easy to set up and they will react quickly when you encounter any questions. Trissha and Suki are super helpful:)

7C Jewel

Sep 05, 2025  on Shopify

Great app. customer support is really great. I booked a support call and they arranged a personal zoom call same day to resolve my doubts. Surya (customer support executive) really helped me clearing my doubts. Looking forward to grow my business with Upsell

LA MAR®

Sep 05, 2025  on Shopify

El servicio de ayuda es bueno, me he conectado dos veces y las dos me resolvieron el problema. Gracias!

Papermoon

Sep 04, 2025  on Shopify

I've been very satisfied with the flexibility of this App and the user support I've recieved especially from Kriti.

The Little Potion Co

Sep 03, 2025  on Shopify

We love this app and the support! I recently couldn't work out how to add the timer to the cart pop up. I easily booked a zoom call with Boomika she was able to access my store from the back end and added the code needed to get the timer to work. I can now show a limited time discount at checkout. Thanks again!

Tivano

Sep 01, 2025  on Shopify

I'm impressed with the quality of the support, Trissh was very helpful and resolved my issue quickly. I was interested in the upsells and like their UI the most compared to other apps. But what stood out was the speed and quality of support, it is rare to have someone hop on a zoom call with you (especially as a new free-plan user) and walk through setting it up correctly.

HOOKSTER

Sep 01, 2025  on Shopify

Easy setup and works great! Trissha helped me out with some advanced configurations. She was excellent.

EyeConnect Crafts

Aug 26, 2025  on Shopify

This app and the help is awesome! Sell Easy has helped me finally solve the problem of how to make SURE people get the mini brads they need to also order to go with and make their Totem Poppet animals jointed! NoI have a pop up that reminds them to get the mini brads with any Totem Poppet animal. AND their help desk me set it up the very same day! I was able to set up a zoom for the same day. Uki, the customer rep was awesome! She stayed on and helped me despite having another call come in! She walked me though everything step by step. Even helped me change the color of the button. AND the app is FREE for up to 50 orders a month! Just WOW. I defiantly recommend this app!!!

Zenoni & Colombi

Aug 26, 2025  on Shopify

The support available through the app is very helpful in fixing errors in the code. Thanks to Kriti for her excellent, in-depth solution to my problem in just a few minutes.

Quit Hero

Aug 26, 2025  on Shopify

An ideal app for add-ons, frequently bought together items, and more — plus their customer service is excellent.

Rewild at Heart

Aug 25, 2025  on Shopify

Excellent app - really easy to use and customise. Lots of different options, and they have a whole suite of other apps too. Big fan! Super helpful customer service too, Sankari & Suriyaa were both very quick and nice and helpful. Cheers!

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