Taranker.Com Logo
Upsell & Cross Sell — Selleasy logo

Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

ISARO UNDERWEAR

Dec 06, 2025  on Shopify

Great! I highly recommend it. Mani Shankar helped me and solved my problems. I had tried other apps, but the service and setup were too complicated. Then I stumbled upon this app, and I don't regret it at all.

TheSalonGuy

Dec 05, 2025  on Shopify

I was switching from another upsell type app and had some general technical questions so I setup a zoom call and I was connected with Kriti. Out of the hundreds of calls I have been on in my career with support, she was probably the BEST I have ever dealt with. Knowledgeable, patient, easy to understand and extremely helpful. I was blown away. I would suggest this app on the support alone! Looking forward for this app to help grow my sales.

ca.agmmobile

Dec 05, 2025  on Shopify

I contacted the online customer service personnel, who were very professional and quickly identified the problem. They were also very patient and guided me on how to correct the incorrect settings. It was a great communication!

Intentionally Blank

Dec 04, 2025  on Shopify

Great support and customer service from Sudhan Ravi! He was so helpful getting the app setup and was very patient. Highly recommend!

AwaniWorld

Dec 03, 2025  on Shopify

Thank you, Mr. Suriyaa. Great customer support. I was very worried about integrating the add-on and upsell offer blocks, but now the problem is solved.

Proporta

Dec 02, 2025  on Shopify

We've been using the Selleasy Upsell & Cross-Sell app since March 2022, and it's worked great for us. It's easy to set up and manage deals (even on older custom themes), the customer support is very responsive and knowledgeable, and the pricing is fair. Highly recommended.

Ecostride

Dec 02, 2025  on Shopify

Trisha was a great help settimg up my initial add on and adjusting spacing etc. Great first experience

Oud Elements

Dec 02, 2025  on Shopify

Great app for upselling, was helped by Ruba from the helpdesk instantly whenever I got stuck, made everything run smooth and easy!

Lumoza

Dec 02, 2025  on Shopify

Facile d'utilisation et l'assistance est super efficace , prise de contrôle de l'écran par l'IA qui s'occupe de résoudre ce que vous ne savez pas faire . Thank you very much

DEMARCA SPORT ONLINE

Nov 28, 2025  on Shopify

Kriti was amazing, she explain me everything super cleary and with patient. The app seems awesome and the customer service was great!!!! I really recommend it

QUTOYS

Nov 28, 2025  on Shopify

Please do not use this plugin!!!!!! This is a scammer who charges fees indiscriminately. Previously it was 8.99, later it was 16.99, now it's 19, and he's still charging fees indiscriminately. Customer service doesn't even pay attention to you!!!

Robehaircare

Nov 26, 2025  on Shopify

Boomika was so helpful! She quickly helped me with my questions that I had with my setup. Thank you!

MöbelScape

Nov 25, 2025  on Shopify

Für meinen Nutzen ist die App super. Support konnte mir bei einem Fehler direkt helfen und war sehr daran interessiert, eine Lösung zu präsentieren. Von mir voll 5 Sterne :)

OraWellness.com

Nov 25, 2025  on Shopify

Kriti just helped me set up this awesome app ON THE FIRST DAY I installed it! Amazing customer service! This app is going to pay for itself in one day!

Simulator Direct

Nov 25, 2025  on Shopify

I like how intuitive it is to set up. There are many features that I haven't gotten to explore yet but they do seem very handy for future use cases once my store is more developed. Customer support is VERY quick to respond back and very helpful/friendly. Highly recommend having this app for all your additional product customization needs.

Croix Precieuse

Nov 22, 2025  on Shopify

Une expérience client exceptionnelle ! J’ai eu affaire au service client plu sprécisemment Suki et je tiens à souligner la qualité remarquable de leur assistance. Réactive, à l’écoute et vraiment soucieuse de trouver la meilleure solution, Suki m’a accompagné du début à la fin avec une grande bienveillance.

Mintique of Cambridge

Nov 21, 2025  on Shopify

Kriti was extremely helpful setting up my incart upsell to my cart drawer. Super quick and very professional - thanks Kriti!

Elite Reformer

Nov 21, 2025  on Shopify

App works really well, and the support team was so responsive and helpful with helping me to reformat the widget on our product pages. Thank you!

House of Parlington

Nov 21, 2025  on Shopify

Update Again: We have the email proof that they spammed us begging for the review to be removed so please, let's get into that, and the fact they signed up to our email list and contacted our customer support on the website, BEFORE even allowing a response, is further proof of harassment. An app contacting you through your customer support on your website is taking time away from actual customers. Also, it was not within 48 hours, it was within 24 hours and even sending any more than one email within a 48 hour window is insane, but within 24 hours, harassment, especially when contacting us through our support line. AND no sir, that is not common practice for charging for an app, as there are plenty of others who only charge based on what THEY bring in to your site. Case and point, it took us 2 hours to find a new app, and have it running and converting same day, no issues since. I won't list that app here as that would be wrong to try to promote another app in a review, but everyone should look elsewhere. Updated Review: Stay very far away from this app and company. After leaving our review, we have now been harassed by the "owner" of the app! He sent us 4 emails in less than 24 hours in "complete shock" that we would "dare leave a 1 star review." He then signed up to our email list and then spammed our customer support button begging us to remove our 1 star review. He was flooding the chat that is for actually customers with actual questions!!!! This is the most unprofessional thing I have ever witnessed. Then come to find out, they charge you by the number of sales your website does, not the number of sales their app generates. What utter nonsense! "Original Review - The in-cart upsell widget suddenly disappeared from my shop without warning. Everything was still active and it had generated seven conversions in just two days. I made no changes to my store, yet it stopped showing entirely. No matter what I tried, it was just gone."

House of Parlington

Nov 21, 2025  on Shopify

Update Again: We have the email proof that they spammed us begging for the review to be removed so please, let's get into that, and the fact they signed up to our email list and contacted our customer support on the website, BEFORE even allowing a response, is further proof of harassment. An app contacting you through your customer support on your website is taking time away from actual customers. Also, it was not within 48 hours, it was within 24 hours and even sending any more than one email within a 48 hour window is insane, but within 24 hours, harassment, especially when contacting us through our support line. AND no sir, that is not common practice for charging for an app, as there are plenty of others who only charge based on what THEY bring in to your site. Case and point, it took us 2 hours to find a new app, and have it running and converting same day, no issues since. I won't list that app here as that would be wrong to try to promote another app in a review, but everyone should look elsewhere. (Never once did I say we were charged for anything, as we were in the free trial window, but the charges are not minimal when you are charging per order, not per order you drive. No one else charges like this.) You've also updated you response now 3 times and changed the number of time you contacted us after the truth was told. On top of that, you did not reach out via out contact form first. you spammed our emails. It's also inappropriate business in general to reach out via website chat and not email. I'm not sure how you do it, but email is the only appropriate way to contact a business as another business. Updated Review: Stay very far away from this app and company. After leaving our review, we have now been harassed by the "owner" of the app! He sent us 4 emails in less than 24 hours in "complete shock" that we would "dare leave a 1 star review." He then signed up to our email list and then spammed our customer support button begging us to remove our 1 star review. He was flooding the chat that is for actually customers with actual questions!!!! This is the most unprofessional thing I have ever witnessed. Then come to find out, they charge you by the number of sales your website does, not the number of sales their app generates. What utter nonsense! "Original Review - The in-cart upsell widget suddenly disappeared from my shop without warning. Everything was still active and it had generated seven conversions in just two days. I made no changes to my store, yet it stopped showing entirely. No matter what I tried, it was just gone."

Scroll to Top