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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Shopify

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Atsknskgift.com

Jul 05, 2025  on Shopify

Good app. What truly sets this app apart, though, is the outstanding customer support. Whenever I had a question, Suriyaa was incredibly responsive, knowledgeable, and genuinely helpful. He went above and beyond to ensure I understood the features and got the most out of the app. This level of personalized support is rare and makes a huge difference.

Libro Digital

Jul 05, 2025  on Shopify

FEbin tuve una experiencia maravillosa en mi primera consulta de soporte, fue todo clarísimo, se adapto a mi no manejo del idioma ingles y nos manejamos con paciencia con el traductor, dejo todas mis dudas resueltas y ademas me explico como utilizar el chat online en caso de precisar una futura consulta, muchísimas gracias!!

Sara Rosett Books

Jul 04, 2025  on Shopify

I had a few questions about set up and did the Zoom call. Surya was very helpful and my questions were answered in a few minutes.

Zendure Belgium

Jul 02, 2025  on Shopify

customer support responds quikly with actionable solutions. A must-have for merchants who value efficiency and conversion rate optimization!

The Impound

Jul 01, 2025  on Shopify

We've been using this app for a while, when we needed to change some things I got a call scheduled with Surya who informed me that they have a new update that does exactly what I need. Now we are waiting for the upgrade, but Surya did a great job and answering my questions and helping me with my request!

Step into Japan

Jun 30, 2025  on Shopify

Great support, friendly chat consultants and fast response to all issues. I surprised its my second time to use the live chat service by selleasy, its amazing and I really appreciated all that the company is doing.

Madge Beauty

Jun 30, 2025  on Shopify

Seamless integration & beautiful support We’re so happy with how this app has integrated into our store — it’s intuitive, elegant, and aligns perfectly with our brand aesthetic. The upsell features feel premium and on-brand, which is exactly what we needed. Special thanks to Trissha for her outstanding support during setup — she was responsive, kind, and went above and beyond to make sure everything looked and functioned just right.

Les Nereides

Jun 30, 2025  on Shopify

Selleasy has been an absolute game-changer for our Shopify store. The interface is incredibly user-friendly, making it easy to create upsell and cross-sell offers in just a few clicks—no need for a developer or complex configurations. What really stood out was how quickly we saw results; within the first week, our average order value started to climb. The app offers great flexibility with where and how offers are shown (product pages, cart, post-purchase), and the design customisation blends seamlessly with our store’s branding. The support team deserves a mention too—responsive, helpful, and genuinely keen to ensure success. If you’re looking to increase your revenue without hurting the customer experience, I can confidently recommend Selleasy. It’s simple, effective, and delivers on its promise.

Gen X Vibes

Jun 27, 2025  on Shopify

Suki was VERY helpful with showing me how to create a cart upsell widget. It was a great experience and I look forward to working with Selleasy further. Thank you!

Notcoy

Jun 26, 2025  on Shopify

The UI of the app is very intuitive. The embeds work really fast, and the support is quick and very helpful!

Linenly

Jun 23, 2025  on Shopify

The team was incredibly helpful and responded very efficiently whenever I had questions. Their customer service is top-notch, and they made the setup process smooth and hassle-free. Highly recommend this app!

Vidaan Jewels

Jun 18, 2025  on Shopify

The app is seamless and a must have for all businesses. downloaded the app on shopify and scheduled a zoom call with the team and Surya guided me through the whole process and helped me understand what will work for my brand.

MCINDOE DESIGN

Jun 18, 2025  on Shopify

This app has really helped my AOV which I was struggling with before and I only installed it a couple of weeks ago. I had some questions about the app and Febin was super helpful and got my request sorted in under 24 hours on a call. The widget customization also makes it easy for the add-ons to blend in with your store design.

body helix

Jun 16, 2025  on Shopify

Great customer support! I needed help getting all of my settings just right. They walked me through it step by step and got everything where I want it and running smoothly. Can't wait to add the DealEasy app to go with it for my tiered discounts. Thanks, Logbase!

Kiggle

Jun 16, 2025  on Shopify

Amazing app Easy to setup Easy to create campaigns Customer support is really amazing Thanks to Trissha, Siddharh we were able to fix some issues with our campaigns

The Scoin Shop

Jun 12, 2025  on Shopify

Enjoying this app, many different upsell options and the support is very helpful and quick. Clean, easy interface on the backend and good walk through videos, I wish more apps made these to show functionality and use cases. Thanks Mani for your assistance!

Thirty Six Knots

Jun 12, 2025  on Shopify

We’ve had a great experience working with Selleasy, especially with Suriyaa, who went above and beyond to help us customize the add-ons to fit our needs perfectly. Their support was prompt, clear, and highly effective. Highly recommend both the app and the team behind it!

GALXBOY

Jun 12, 2025  on Shopify

Surya was very helpful and easy to understand. Updated us to the latest version so we can test and trial.

ULLENBOOM Baby

Jun 11, 2025  on Shopify

Ich habe sie zwar gerade erst installiert, bin aber mit dem anfänglichen Support sehr zufrieden. Haben innerhalb weniger Minuten helfen können.

KOSAE

Jun 10, 2025  on Shopify

Great customer service! I had issues setting up the app and was able to schedule a call the next day. Boomika was able to solve everything and implement all my requests immediately. Thank you!!!

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