Upsell & Cross Sell — Selleasy logo

Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

Reviews (2,176)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Red Dragon Darts

Jul 09, 2024  on Shopify

The product does exactly what is needed, the support service to get the app up and running to our needs was excellent,

Decibullz

Jul 08, 2024  on Shopify

Simple and easy to implement into our site, and top-notch customer service helped me every step of the way. Highly recommend.

CasaCapture

Jul 08, 2024  on Shopify

I had a great experience with Sudan on the setup zoom call. He was very patient and helped walk through all the features to setup the app on my new site. Great service and person to work with.

BPG Radiocomunicazioni Srl

Jul 08, 2024  on Shopify

Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them. The zoom call was completely a waste of time, the staff didn't know what to do.

Turtle's Hoard

Jul 07, 2024  on Shopify

Logbase defrauded me with selleasy. When I signed up I agreed to "pay-per-use charges" which kicked in at 100 sales or more (I have the email, the terms are clear). They later changed the terms to be a monthly charge on any shop which had 50 sales or more (regardless of whether or not the app was used). I did not agree to this change of terms, but they silently charged me monthly, even when the app was not enabled. Because of these fraudulent charges, I recommend you stay away from Logbase. They do not do business in good faith.

NerdJones Studio

Jul 07, 2024  on Shopify

Febin was extremely helpful and showed me all the terrific functionality of the Selleasy app. Highly recommend!

Bay Window

Jul 04, 2024  on Shopify

Just started using the app - but can vouch for their amazing service. Support team is very very prompt in responding and helping to set things up. App is up and running and serving our purpose completely. Highly recommended app for upselling and cross selling.

SARTORO

Jul 03, 2024  on Shopify

Not directly trying to knock this service, but quick insights. I did a bunch of digging to compare services. I decided to install and try Selleasy first. It's great if you have VERY basic needs or a store with a small number of products. But if you want to set any conditions or rules - there's no option for that. For example, there's not even an option to set a post purchase upsell to not trigger if the item in the upsell was already purchased. So from a simplicity and design standpoint, everything looks very good. But from the ability to customize the offers to your unique needs -- specifically post purchase upsells -- it's pretty lacking. I may come back to try to the other widgets, but I originally installed it specifically for the post purchase widgets.

OdinSync

Jul 02, 2024  on Shopify

Really good customer service, really good prices. I don't usually leave reviews but these guys deserved one

Frannie's Hair

Jul 02, 2024  on Shopify

This app is easy to use, has tons of customizations, and is a great price. We use the cart add-ons for free gifts with purchase, and the product page add-ons to add accessories to each of our products.

RVSVoordeel

Jul 01, 2024  on Shopify

Great onboarding in optimizing and tweaking the design to fit our shop. We got a reply in minutes and within 30 minutes we were up and running!

Peach and Cream ®

Jun 27, 2024  on Shopify

Used Upsell for a bit but wasn't convinced at first. Interface seemed complicated but I decided to reach out support. Got an EXCELLENT service, everything has been working smoothly since then and they've been further, helping me with a full and complete integration. The team has been great, understanding and available for me. I'm more than happy about their service and to have chosen Selleasy.

DanceSupplies.com

Jun 25, 2024  on Shopify

We've been very happy with this app. Also, when we wanted a customization to the look of our Cart Add-On offer, Veena from their support group was excellent in assisting us.

Day Leclaire’s Store

Jun 25, 2024  on Shopify

Veena was a HUGE help. My request was complicated and she handled it with little effort. Thank you, thank you, thank you!

lilivette

Jun 23, 2024  on Shopify

Ich bin begeistert von der App. Ich habe mir alles so eingerichtet, wie ich es haben möchte. Bei der Einrichtung kann man sich einen Zoom Call buchen und es wird einem schnell und effektiv geholfen. Super!

Marawi Swimwear

Jun 20, 2024  on Shopify

I really like this app, It has multiple options to apply to the online store, also the service is very good! they helped me really fast and was easy to talk with.

Complementa Diseno

Jun 20, 2024  on Shopify

The app works incredible and I got help positioning my widgets in the webpage and Kavishan helped me out, and he was so kind and effective. Very personalized service! I highly recommend it!

Ellen's Store

Jun 20, 2024  on Shopify

Dhina hat mir im 30 Minuten Call das gewünschte Upsell Bundle aufgesetzt und weitere Möglichkeiten gezeigt. App erfüllt genau das was ich wollte.

Cool Life

Jun 19, 2024  on Shopify

Kavishan, helped me out... Guy knows his stuff! More conversions on the way! super helpful & is great with coding.

Diane Hill

Jun 18, 2024  on Shopify

Really great app and excellent customer service, you can book a zoom call anytime you like and they resolved all of my queries and helped me over the call.

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