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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,854)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

sfb.bg

Nov 04, 2024  on Shopify

The support is at a very high level, they respond quickly, professionally and are very dedicated. Special thanks to Trissha who was extremely kind and patient!

WaterField Designs

Nov 03, 2024  on Shopify

Still evaluating the app, but the Support team is very helpful. Kavishan was able to answer all my questions and also provide additional tips. I can see that we'll be using this app for a while.

Skinmed.no

Oct 31, 2024  on Shopify

Great customer support with tons of knowledge. Very effective! Siva did a great job with guidance and help with customizing and code. Highly recommended!

Briliantz

Oct 30, 2024  on Shopify

Superbe application je l'utilise pour avoir des produits complémentaires. Le service client est super également vos questions serons répondues dans la minutes. Merci a Trissha pour sont aide et ses conseils.

Think Goodness

Oct 29, 2024  on Shopify

Great app, their support is amazing. Love that they are available during my working hours too. Makes it alot easier

Biker Torque

Oct 29, 2024  on Shopify

App Is very handy and does what it should, a little tricky to work out but the customer support is amazing! Dhina specifically was a great help

CELIV

Oct 28, 2024  on Shopify

Hasta el momento la APP ha funcionado increíble. Lo mejor de todo el servicio al cliente, responden muy rápido y han solucionado todas mis consultas.

xozobrand

Oct 28, 2024  on Shopify

Muy buena aplicación, fácil de usar, soporte online rápido, con tramos gratis y precios muy buenos para gente que está empezando. Super recomendado

Nebula Jewels

Oct 27, 2024  on Shopify

I haven't even set up the website yet and I already love it! I had trouble setting up the upsell because I'm a beginner. I needed help setting it up and they gave me the option to get help from someone. I didn't even have to go out of my way to contact someone, they contacted me. On top of that their response time and problem solving was extremely fast. I look forward to seeing the results of upselling from this app.

Flowers to Colombia

Oct 24, 2024  on Shopify

It was very easy to add products to the product page to boost my sales. Customer service was quick to respond to a question I had.

Oono

Oct 24, 2024  on Shopify

I've used this app across a few stores and its been great. User friendly, easy to set up, and Suriyaa from customer support have been super helpful. Highly recommended.

Bliss Tree South Carolina

Oct 24, 2024  on Shopify

Febin was excellent in understanding my requirement and knocked the issue in few minutes. He did also explained about the product and its advantages during our call. Keep up you good work Febin! Thank you!

MyMagicHealer

Oct 23, 2024  on Shopify

Thank you for creating this app as it is critical for increasing AOV. Amazing service, super helpful team. Jen has been amazing assisting me today making everything clear and easy to navigate!

CineTrance

Oct 22, 2024  on Shopify

Very nice app for upsell needs... Customer-service is awesome. One of them, Suriyaa, was definately highly competent and reactive.. And as fast as I need:.. Congratulations! Thanks for your help and long life to Selleasy!

Carvers Interiors

Oct 17, 2024  on Shopify

I will always recommend Logbase app. Their services is amazing as well as their apps. Janani has really helped me with my doubts and sorted everything out quickly. Thanks

Biofires.com (Gel Fireplaces LTD)

Oct 16, 2024  on Shopify

Durkesh Logbase instantly helped us in sorting our query with Selleasy. Great support and quick resolution. Thank you for the help—highly recommended!

Bay Bridal and Ball Gowns

Oct 16, 2024  on Shopify

Great happy so easy to use and does the job. Customer service is stella they always reply right away and happily fix problems. Thank you.

MediMush

Oct 16, 2024  on Shopify

Thank you, Trisha, for your care in talking to me about the software helped me understand its functions.

SUZU

Oct 10, 2024  on Shopify

This has to be the best customer service help I have ever encountered when choosing an app. Not only does the app offer all the features I need but the help with the set up of the features so that they all blend seamlessly with my store was incredible. Thank you so much. I highly recommend using this app.

lume.

Oct 08, 2024  on Shopify

Febin was greatly helpful when I asked for his support. He guided me through the entire journey and solved all the issues I was facing. Selleasy is certainly the best upselling app in the market!

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