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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,253)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

DeerMates.com - Premium, Natural Aromatherapy for Stress-Free Drive

Jun 02, 2024  on Shopify

I really like this support on this app (thank you Siddarth). Whenever i needed some help small customization of the app they instatly reply and made a fix in few days. i really appreciate it. The app is working as is should and customers are using in very often.

iElder.Asia

May 26, 2024  on Shopify

This app is a must-have! I've been using them and have seen a huge improvement in my sales. Today is Sunday, and as I reviewed the apps, I realized I needed some advice on improvement. I reached out to the Selleasy team, and Siva was incredibly helpful. He immediately assisted me in enhancing the layout of my upsell and cross-sell apps, making the entire shopping experience look fantastic. Siva also shared information about this apps and also other apps that could streamline the shopping experience even further. Thank you, Siva, for your tips and help!

Foxes and Ravens

May 06, 2024  on Shopify

The Price is Right, Decent customization, Good Customer Service! I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced. I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something). My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.

wurzelwerkzeug.de

Apr 27, 2024  on Shopify

Super einfach einzurichten, toller Support, sogar am Wochenende direkt verfügbar ohne Wartezeit. Problem, die an mir lagen, wurden direkt geklärt. Absolut zu empfehlen, nutze die App in mehreren Sprachen.

Orchid Unique

Apr 27, 2024  on Shopify

till now app works good with me, idk much about it and thank you annie for helping me today she helped me very well <3 thx for teaching me some tips too

The Rutile Ltd

Apr 25, 2024  on Shopify

I have been using this app for a while to add no-pressure upsells and I really love it! They have great support and are happy to help customize the CSS to fit my store's branding for FREE! Suki helped me today and it only took 20 minutes to fully customize my "Frequently bought together" section. They're always so helpful!

HomeDarlings

Apr 24, 2024  on Shopify

Great support, thanks Jananee! The app itself has many very usefull features in the free plan and the support treats you like a premium customer on the free plan too.

Vyral

Apr 24, 2024  on Shopify

I had a custom color issue with pop ups opened the chat got assisted and sorted all in less than 10 minutes great service and great app !!

Jasmine and Jade Interiors

Apr 20, 2024  on Shopify

Customer service is amazing and the app does everything it says on the tin! I will wait and watch and see if this improves sales. I'm sure it will.

Ayamaya Outdoors

Apr 19, 2024  on Shopify

The app is easy to use & the customer service is excellent if you do happen to run into any issues.

Silvoire

Apr 18, 2024  on Shopify

Today I received and amazing support from Ravi, Veena, Siddarth, they have been amazing, fast and very kindly. Wonderful app and support.

Totapari

Apr 18, 2024  on Shopify

Was looking for an affordable option for upselling/cross-selling products on my website. Found this app and it fulfilled all my needs. Their customer service is really prompt. Happy to have found this app.

Dundee Candle Works

Apr 16, 2024  on Shopify

Add on widget works perfectly. Support was able to help with instructions, although setup was very simple.

shinykingsinc

Apr 16, 2024  on Shopify

Didn`t work at first time as we were having a customized template. I reached out to support and Jenanee was immediately resolving and adjusting the app. It works now perfectly. Really appreciate the fast service and support. 5 Stars!

My Mind's Eye Paper Goods

Apr 13, 2024  on Shopify

Really impressed with the service. Siba was extremely patient and went through each step as we discussed best practices. Great experience!

KathleenJasper

Apr 12, 2024  on Shopify

Jananee in customer service zoomed with me and showed me all the awesome features in the app. We have been using this app for about 2 months and have seen amazing results.

gledoo

Apr 12, 2024  on Shopify

super application service clientele top des top, respond rapide par tchat et assure la demande du client ,recommender

SUPSkate

Apr 11, 2024  on Shopify

I've tried a lot of upsell apps and this is first one that let's me display add-ons exactly as I want to with multiple products in a check list. It's a nice clean presentation. I liked it so much I added it to my other store too.

Styon

Apr 09, 2024  on Shopify

Dear Support Team, Thank you for the quick and clear help with changing the language settings in the app. Your instructions were straightforward, and the visual aid was very helpful. I appreciate the professionalism and the friendly tone throughout our interaction. It's great to know your team is there for further assistance. Keep up the fantastic work! Best, Styon.de

Suritt

Apr 08, 2024  on Shopify

I've installed an app on my website, and the installation was easy. The support team (Dhina & Febin) has been incredibly friendly and helpful, assisting me in customizing it to fit perfectly with my website's theme. I'm now eagerly awaiting to see the results, but I'm hopeful that it will help improve them.

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