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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,855)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

INGLOT – Make-up, Nagellak & Workshops

Sep 02, 2024  on Shopify

Really happy with the app. Had one minor issue but was quickly resolved thanks to Dhinakar from the customer service :-) Would recommend this app!

Gracelets

Sep 02, 2024  on Shopify

Dhina was absolutely fantastic. Dhina showed me everything that I needed to know and answered every single question I asked. Dhina knows the product really well and I appreciated his time.

Jimmy Stuart

Aug 29, 2024  on Shopify

A great app with loads of features to increase AOV. I wanted to make a few customisations. The team were helpful, quick and responsive. Thank you!

Risenty Store

Aug 28, 2024  on Shopify

This is a great app. On the eve of my event, I searched through all the relevant apps in the Appstore, but none of them met my expectations in terms of functionality and user interface. This app excels; the "Frequently bought together" feature is incredibly useful, and the user interface is notably flexible. It's quick to respond and easy to operate, and I particularly appreciate the team members (including but not limited to Veena, Jananee, Dhinakar, Nandini, Febin) who patiently guided me. They addressed my needs and provided customizable CSS codes, boosting my confidence in future sales. Both the trial period and the pricing are very reasonable. I highly recommend this app!

Technically Stable

Aug 28, 2024  on Shopify

Suki was absolutely amazing! She helped me integrate the app into our site in less than 30 minutes. We tried 10's of upsell app and this is the winner. Thank you!

WattWielder

Aug 26, 2024  on Shopify

The app works pretty good. It is a little buggy and sometimes hard to customize. However, the customer support is great and they can resolve the issue in a few minutes.

Glam Goodies

Aug 26, 2024  on Shopify

Sid was super helpful, and on time. He helped me set up a upsell and downsell offer with discounts. The app is really easy to use and I can definatly see it increasing my AOV!

Miss Burkini

Aug 26, 2024  on Shopify

Trissha was really helpful for helping me setting my tests up. Mani is a very good developper always here to help with great efficiancy

Glorist

Aug 25, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Support and Quick Troubleshooting! I've been using the Upsell & Cross Sell app for a while now, and I can't emphasize enough how impressed I am with their 24-hour chat support. The team is always available, no matter what time I reach out, and they respond almost immediately. They're extremely knowledgeable and have resolved any issues I've encountered with lightning speed. The support experience is smooth and stress-free, which is crucial for keeping my store running efficiently. Highly recommend this app to anyone looking for reliable service and top-notch support!

BoundlessLoveStore

Aug 24, 2024  on Shopify

I just had a call with Sudhan. He went over and beyond in helping me set up the offers. Thank you so much

Cassie Alexander

Aug 24, 2024  on Shopify

App is very easy to use, and the customer service is quick and convenient. The individual who helped me (Suthan, I believe) had no problem identifying the issue and fixing my problem.

Power Gear Pros

Aug 21, 2024  on Shopify

I love Sell Easy. Febin was amazing on the call I had with him, as was anyone else I have ever spoken to at this company. So professional. Very good app too.

HOMO NATURALS

Aug 21, 2024  on Shopify

If your store is multi-language, I can definitely recommend this app. I was also surprised about how quick and easy it was to create our first upsell offers. Our experience with their support was also top-notch. They immediately replied to the chat button and were super helpful with their answers and even quickly customized the widget for us. So, yes, we can definitely recommend it.

Endlesshealth

Aug 20, 2024  on Shopify

Best Customer Support ever. They style the widget the way you want in a Zoomcall or Chat. The functionality of that App is also great as it covers multiple Upsell and Crosssell strategies. Thumbs up for Trissha from the developer team. She coded the CSS as I wanted. Thanks

Urban Progress

Aug 20, 2024  on Shopify

Deze app is aan te bevelen. Ik liep tegen een probleem aan toen bleek dat ik de uitlijning op de product pagina niet goed kreeg. Via chat direct een verzoek neergelegd en ben werkelijk ook direct geholpen. Top service!

Sundae Skin Co

Aug 19, 2024  on Shopify

great service, super helpful support. easy to use and gets a great ROI on my store for completing bundles

Bluebellgray

Aug 14, 2024  on Shopify

Great App and Support. Easy to install and and set up. Jumped on a zoom call with Febin to make some amendments to the widget placements and he fixed it for me straight away. Highly recommend.

like2print.de

Aug 14, 2024  on Shopify

Super App - einfache Installation und Einstellung. Gute Conversion! Der Support ist unfassbar freundlich, hilfsbereit und schnell. Eine der wichtigsten Apps für euren Shop!

PocketStory™

Aug 13, 2024  on Shopify

Dhina was super kind and provided me with straight directions about fulfilling my needs. Highly recommend the services Selleasy offer.

Hip Mommies Baby & Toddler Feeding & Mealtime Goods

Aug 12, 2024  on Shopify

It looks nice when installed, but setting it up for a lot of products is really difficult. You have to do it manually in their system. No bulk, no spreadsheets, no "related" or tags. So its one at a time. Click, scroll, select, click for hundreds of products. Then if you step away for a day or two and forget where you were, there is no way of seeing what is live, on what product at at glance. So if you want a sweeping "free this with purchase" fine, but if you need something for each product, this is not the app for you. It took me weeks of set up to realize that.

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