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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,855)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

ThatLyfeStyle

Aug 12, 2024  on Shopify

Awesome app & the support is amazing! Helped by ANNIE and our problem was fixed realy quick! We wanted our bundel to hide if products were not available and they made the code work. Thanks!

Ruhe

Aug 11, 2024  on Shopify

Selleasy's Upsell & Cross Sell feature is a powerful tool for e-commerce businesses looking to maximize their revenue through strategic product recommendations. Its ease of use, customization options, and integration capabilities make it a valuable asset. However, it’s important to balance the frequency of offers and ensure data accuracy to maintain a positive customer experience. For businesses aiming to enhance their sales strategy, Selleasy is definitely worth considering.

Abstract Ocean

Aug 11, 2024  on Shopify

Have been using this app for ages, and generally speaking it just runs along in the background without issue. Today I had a small problem, partly self-inflicted with some liquid tinkering, so needed support to move the Add-On widget back to the correct spot. This took no time at all, instant support via chat, and solved in about 10 minutes. Very happy with the app, but more importantly, the support is there when needed.

Intensify.Me

Aug 11, 2024  on Shopify

Bom app. Quando precisei do suporte, fui muito bem atendida pelo Febin. Recomendo pra criar pacotes de produtos e recomendações aos clientes e por consequência aumentar o fluxo de visitas a produtos que não tem saída fácil.

Packware

Aug 07, 2024  on Shopify

We've been using Upsell & Cross Sell - Selleasy for over three years, and it has significantly boosted our upselling, adding thousands of dollars to our revenue. The customer service is top-notch, always striving to improve and providing quick answers via online chat. If you haven't tried Selleasy yet, I highly recommend it. There's no charge to get started, and the benefits are substantial.

Enhanced Estetic

Aug 06, 2024  on Shopify

Great App! I have the booking and other optionals they offer. I enjoy the free version as I am still growing my e-commerence. When I needed help it was easy to schedule a zoom call. Kavishan was very knowledgable and showed me better ways to use their features. Thank you.

First Saturday Lime

Aug 06, 2024  on Shopify

I had a couple set up/display issues, so I scheduled a call and Veena was very helpful and fixed it all perfectly within 20 minutes!

VULKIT

Aug 05, 2024  on Shopify

The support team is very patient and has been helping me solve the problem. The experience is very good.

TheBlockZone

Aug 04, 2024  on Shopify

Substantial uplift in AOV and amazing customer service with custom theme layout & integration. Highly recommended.

Luckies Knickers™

Aug 04, 2024  on Shopify

Anni was so helpful and patient taking me through the setup. I'm so looking forward to using this app to drive AOV :)

Middle Earth Yoga

Jul 31, 2024  on Shopify

Helpful app with lots of features. Great free plan and trial options. Needed a bit of help and received extremely fast responses and fixes from Mani.

Banks

Jul 30, 2024  on Shopify

The app works great. Using it to display add-ons at the product level. We needed assistance getting it to work on our site, and Sudhan was excellent. Made the necessary changes right away and showed how we can customize it to match our site better.

Bloomen Inc.

Jul 30, 2024  on Shopify

I just installed this app yesterday, which handles my add-on needs... We had to customize the app and Kavishan was very helpful in getting things done for me promptly.. Thank you

Suppstainable

Jul 29, 2024  on Shopify

Jananee is an awsome customer service agent. She helped me a lot and the app is amazing. Takes a while to understand due to the various options but I can definitely recommend giving it a try

Satsuma Designs LLC

Jul 29, 2024  on Shopify

I've been struggling with getting all my ducks in a row to increase my Average Order Value (AOV) and Selleasy is one of the tools I'm using that is helping me so much. Sudhan was wonderful on our onboarding call and was very thoughtful about how the different widgets would specifically work best for my product mix - baby gifts. Thank you so much!

Earlwood Equine

Jul 29, 2024  on Shopify

Easy to install and set up. Online chat help/customer service was brilliant when I had a question, and solved it in under 5mins for me. Only negative is I find it a bit busy on the product page.

My Store

Jul 29, 2024  on Shopify

Janani helped me learn how the app works and within three tests I got the hang of it. Great patience and very elaborate.

Macrofashion1

Jul 25, 2024  on Shopify

Great upsell App and great customer support. quick and helpful. Thank you team for fixing the issue I faced

Claro Jewels

Jul 25, 2024  on Shopify

Have only recently installed the app but had to write a review because i am already very impressed. Easy to use and the support has been excellent!

Keg It

Jul 25, 2024  on Shopify

Trissha was a huge help - in minutes, she had the widgets customized for our store! Very happy with the quick response and guidance.

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