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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

Reviews (2,176)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

HomeDarlings

Apr 24, 2024  on Shopify

Great support, thanks Jananee! The app itself has many very usefull features in the free plan and the support treats you like a premium customer on the free plan too.

Vyral

Apr 24, 2024  on Shopify

I had a custom color issue with pop ups opened the chat got assisted and sorted all in less than 10 minutes great service and great app !!

Jasmine and Jade Interiors

Apr 20, 2024  on Shopify

Customer service is amazing and the app does everything it says on the tin! I will wait and watch and see if this improves sales. I'm sure it will.

Ayamaya Outdoors

Apr 19, 2024  on Shopify

The app is easy to use & the customer service is excellent if you do happen to run into any issues.

Silvoire

Apr 18, 2024  on Shopify

Today I received and amazing support from Ravi, Veena, Siddarth, they have been amazing, fast and very kindly. Wonderful app and support.

Totapari

Apr 18, 2024  on Shopify

Was looking for an affordable option for upselling/cross-selling products on my website. Found this app and it fulfilled all my needs. Their customer service is really prompt. Happy to have found this app.

Dundee Candle Works

Apr 16, 2024  on Shopify

Add on widget works perfectly. Support was able to help with instructions, although setup was very simple.

shinykingsinc

Apr 16, 2024  on Shopify

Didn`t work at first time as we were having a customized template. I reached out to support and Jenanee was immediately resolving and adjusting the app. It works now perfectly. Really appreciate the fast service and support. 5 Stars!

My Mind's Eye Paper Goods

Apr 13, 2024  on Shopify

Really impressed with the service. Siba was extremely patient and went through each step as we discussed best practices. Great experience!

KathleenJasper

Apr 12, 2024  on Shopify

Jananee in customer service zoomed with me and showed me all the awesome features in the app. We have been using this app for about 2 months and have seen amazing results.

gledoo

Apr 12, 2024  on Shopify

super application service clientele top des top, respond rapide par tchat et assure la demande du client ,recommender

SUPSkate

Apr 11, 2024  on Shopify

I've tried a lot of upsell apps and this is first one that let's me display add-ons exactly as I want to with multiple products in a check list. It's a nice clean presentation. I liked it so much I added it to my other store too.

Styon

Apr 09, 2024  on Shopify

Dear Support Team, Thank you for the quick and clear help with changing the language settings in the app. Your instructions were straightforward, and the visual aid was very helpful. I appreciate the professionalism and the friendly tone throughout our interaction. It's great to know your team is there for further assistance. Keep up the fantastic work! Best, Styon.de

Suritt

Apr 08, 2024  on Shopify

I've installed an app on my website, and the installation was easy. The support team (Dhina & Febin) has been incredibly friendly and helpful, assisting me in customizing it to fit perfectly with my website's theme. I'm now eagerly awaiting to see the results, but I'm hopeful that it will help improve them.

adorn512

Apr 05, 2024  on Shopify

Easy to setup and great customization options to design how you want it to look. Their support team is responsive and very helpful for anything that you are not able to do yourself. Kavishan was wonderful to work with!

DISTRICT 1 LASERTAG

Apr 05, 2024  on Shopify

Facile à comprendre et à configurer. Je l'ai utilisé pendant plusieurs mois jusqu'à ce que mes configurations de produits soient trop complexes et j'ai dû demander de l'aide au service de support. En quelques minutes c'était réglé. Vraiment un super service et une super app!

AMALILY

Apr 04, 2024  on Shopify

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY. HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing. I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

Art 'N Glow

Feb 01, 2024  on Shopify

pretty easy to set up. Veena helped us edit some of the post-purchase funnel text. Amazing to have immediate support over chat.

LocalWe.com, LLC

Jan 25, 2024  on Shopify

Selleasy works great. It allows you to quickly and easily upsell and cross sell products. I had a few sales after only having basic "cart add ons" set up. Then I had a call with Veena in customer service and she was excellent. She moved the placement of my "frequently bought together" for me and showed me how to set up it up along with "product ad ons". Definitely recommend for helping to increase average order value.

Heckler

Jan 17, 2024  on Shopify

We have been using this app for a while now for adding accessories to our products. I had a small issue that caused our addons to overlap on the product page. I chatted with support and had my issue resolved within 5 minutes. Selleasy has top-notch customer support.

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