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Customer reviews: Upsell & Cross Sell — Selleasy

Develop by Logbase

The Upsell & Cross-Sell Kit app helps Shopify store owners boost revenue by recommending relevant products to customers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,854)

Overall rating
4.9

What Merchants Think

The "Upsell & Cross Sell — Selleasy" app is widely praised by merchants for its user-friendly interface, seamless integration into Shopify, and effectiveness in increasing average order value. Merchants appreciate its simplicity and the invaluable support from the customer service team. Overall, the app is considered a reliable solution for executing upsell and cross-sell strategies effortlessly.

Key Strengths

  • Exceptional customer service support, often highlighted for responsiveness and effectiveness.
  • User-friendly and easy to integrate with Shopify stores.
  • Highly customizable offers that suit individual store needs.
  • Increases average order value effectively with upsell and cross-sell options.
  • Fast and efficient handling of technical issues and custom requests.

Common Concerns

  • Some merchants mention pricing concerns, specifically related to charging based on total store sales rather than usage of the app-specific features.
  • Occasional issues with integration and functionality, though often resolved quickly by support.
  • Limitations with the free version, as some essential features may require paid plans.

Final Thoughts

The "Upsell & Cross Sell — Selleasy" app is highly recommended by its users, particularly due to its efficiency in boosting sales and the outstanding support team assisting users. While there are some concerns about pricing and certain functionalities, the positive feedback regarding its ease of use and the effectiveness of customer service indicates that it is a valuable tool for Shopify merchants seeking to leverage upsell and cross-sell techniques.

Blue Tea

Sep 20, 2024  on Shopify

Annie She supported throughout whenever needed. Our work got sorted & her support genuinely helped us to get through the issue smoothly.

Kaapi Thota

Sep 20, 2024  on Shopify

Annie, The explanation was amazing with insights to apps that is part of Selleasy, Dealeasy. Thank you

Baba Dzsungel

Sep 19, 2024  on Shopify

Selleasy has been a fantastic addition to my Shopify store. The upsell and cross-sell features, especially the "frequently bought together" bundles, have helped increase my average order value. I love how easy it is to customize the offers, and the widgets blend seamlessly into my store without being intrusive. The multi-language and multi-currency support is a huge plus for my global customers. Their free setup assistance was also super helpful. Highly recommend if you're looking to boost sales effortlessly!

Juicy Temp

Sep 18, 2024  on Shopify

The app is great, their customer service is even better. I spoke with Kavishan and he's a legend, issue fixed in no time.

ONEofZERO

Sep 17, 2024  on Shopify

Suriyaa from Selleasy is awesome! He got back to me in under a minute and made the changes we needed right away. If you're on the fence about getting this app, go for it - their customer support is seriously top-notch. Thanks again, Suriyaa, you're the best!

Skin & Bare It | Esthetician and Acne Specialist

Sep 16, 2024  on Shopify

Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.

Sticks

Sep 16, 2024  on Shopify

This has helped us to increase our sales, especially on smaller, new products. The chat function is great and they are very responsive. They made quick changes upon our requests.

Ivymore Living

Sep 16, 2024  on Shopify

Trissha was fantastic at explaining how the app worked. Really helpful, clear and easy to understand instructions. Thank you so much for your help!

RWL Shop

Sep 12, 2024  on Shopify

Customisation was very easy and anything I couldnt do, they fixed the problem I had within 24 hours. Great service and speedy!

Charming Beads

Sep 10, 2024  on Shopify

Wow what can I say about this app and the service. I was looking at another FBT app and also an upsell app. The price of those two was significant. When one of them provided a poor service it made me re-look and I came across Selleasy. Not only does it do both of those apps combined, it is at a tiny fraction of the cost (like <10%). Ans then I had q demo call with Suki who was knowledgeable and helpful. Once installed I had to go on chat and Suki was on hand to help me get everything set up. Top class!

EVA Genetics

Sep 09, 2024  on Shopify

They team behind is super smart and helpful. It is a pleasure having to deal with them. They always accomodate your requests

Zeal Racing

Sep 09, 2024  on Shopify

Fantastic service, very quick to respond and even helped edit and change a few things to make the application work better for our website instantly as i was in chat support with them.

MotoExperience

Sep 08, 2024  on Shopify

Very useful product and top customer support. They even changed some styling on my website. For sure I recommend this

PHamily Hair Care

Sep 08, 2024  on Shopify

Customer support is very adept and helpful. The app has increased my store’s revenue over that past few months. I recommend it!

Coco Alexander

Sep 05, 2024  on Shopify

The app is easy to use, adding products etc... I had a difficulty to get it showing on my site so I reached out to customer service and it was fixed in a matter of minutes. Amazing customer service.

FunRaiser Gear

Sep 04, 2024  on Shopify

Excellent, proactive Customer Service right out of the gate during my trial period!! Cool, user friendly Shopify app for a somewhat complicated issue, if you don’t code! Highly recommend so far!

Manor & Meadow

Sep 04, 2024  on Shopify

I've only just started using this app and the theme that we have can be a bit annoying when trying to integrate and new app into it - booked a zoom call with support and Suki was brilliant - identified and fixed the problem in minutes - good features - good support.

Wall Art AI

Sep 04, 2024  on Shopify

There are a lot of free possibilities to increase you conversion rate with this app and the support is amazing!

Akantares ⚜️

Sep 03, 2024  on Shopify

Support is amazing, they were very quick, and did the customizations I needed. See forward to work with them

fixupszn

Sep 02, 2024  on Shopify

Great app! I was a bit confused with the setup in the beginning, but Mani and Sudhan got on a Zoom call with me to answer all my questions and set everything up. SO helpful, and now I'm ready to launch! Highly recommend :)

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