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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Divasha

Oct 03, 2024  on Shopify

best fashion drop shipping app with great 24/7 customer service and shoutout to Lorie for good assist.

URBANA VILLAGE

Oct 02, 2024  on Shopify

I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!

Ninnwe

Oct 01, 2024  on Shopify

I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.

Bloom Fitness Collective

Oct 01, 2024  on Shopify

Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me. Great experience with Trendsi and their support team!!

RAE-NYC

Sep 29, 2024  on Shopify

Lorie was a tremendous help in helping me set up my Shopify account for Dropshipping. I can’t wait to be a partner of Trendsi!

Me-necessity

Sep 29, 2024  on Shopify

Charles & Chette was very patient with helping me to understand the payment process with my store and Trendsi. I appreciate their professionalism.

Trueblood collective

Sep 26, 2024  on Shopify

I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!

Trend Hub Marketplace

Sep 26, 2024  on Shopify

Anya was super helpful in getting my issue resolved. She was quick, thorough, and had me up an running in minutes. I can't thank her enough for her help with my issue. I am new to this business and if everyone at Trendsi is as great as Anya i look forward to a happy and profitable future.

Phashion-De-Luxe

Sep 26, 2024  on Shopify

The support that I received from Harold was top notch. I truly appreciate the service that he provided to help me with my issues. My review about the app itself will come at a later date.

Coast 2 Coast Lax USA

Sep 23, 2024  on Shopify

Lorie thank you for your help with checkout. It was simple and easy and you answered all my questions.

Carolina Side Street Market

Sep 22, 2024  on Shopify

I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!

Couture Bliss Boutique

Sep 22, 2024  on Shopify

Thanks to Harold all my questions was answered. Harold did an amazing job getting me to better understand payment methods for Trendsi.

Captain's Charitable Treasure Trove

Sep 18, 2024  on Shopify

I am very happy with Trendsi. They have a lot of natural fiber clothing and the support help with Dave/Raymart and others is over the top great. Highly recommend!

Boutique Fashion Look

Sep 18, 2024  on Shopify

The girl named Chette she is the best customer service-kind, helpful and smart- thank for your help !

ECLIRA

Sep 18, 2024  on Shopify

I wanted to give a shoutout to Charles from Trendsi for his exceptional help with my Shopify store. He was incredibly responsive and resolved my issues efficiently. Thanks to his support, everything is running smoothly now. Highly recommend!

IndiOriginals

Sep 18, 2024  on Shopify

I had some important questions about the legal business documentation that was on file with Trendsi and I wanted to be sure all was as it should be. Harold helped me document some new business information and i am very appreciative.

ladonna

Sep 17, 2024  on Shopify

Chette was amazing and helped me quickly with an order with a damaged item. She was quick and so nice!

Anna Coral

Sep 16, 2024  on Shopify

Trendsi looks to be a nice supplier, and I had built my online store with its products, around 700 products configured. I have configured two campaigns on Meta Ads, and when I finally made a sale, the payment to actually buy Trendsi products failed. After 7 days chasing their support, one of the support supervisors, named Mia e-mailed me saying that my personal card was being rejected because it has a high-risk. Instead of solving the issue, she just told me to use a different card instead. How can I use a different card if this card is NOT high-risk, it's my own personal card, used to pay Shopify, used to pay the Meta Ads and used during all my trips without ANY issues. I am very bad as I've spent so many times configuring these products, wasted a lot of money with Ads, and now they just say I am not trustful enough. This is just unacceptable. This is my order details L20240910000130892, waiting to be paid since September 10 (today is September 17).

BeYoutiful Buttafly Boutique

Sep 16, 2024  on Shopify

New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question

Ozzio Bazaar

Sep 15, 2024  on Shopify

Anya, was incredibly helpful and patient explaining everything in a very professional way. Thanks Anya!

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