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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,913)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Carolina's Beaches

Jan 05, 2025  on Shopify

Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful! Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.

Sleekdenim.com

Dec 30, 2024  on Shopify

excellent customer service, great qualoity clothes...Iam so lucky to have found this company and jumpstart my new career in retail which I always loved. Trendsi is super fast with shipping and has excellent customer support.

Scenic Drive Apparel & Gifts

Dec 28, 2024  on Shopify

I do like Trendsi’s clothing that are sent from the US. They’ve always been good quality and fast shipping. I’d give them 5 stars on that front. However, I wanted to do white labeling with them, paid the $200 for the labels and have found that everything they offer for that is also found on all the super cheap sites like SHEIN, Temu, and Alibaba. And something on Trendsi will say it’s 100% cotton but on SHEIN, that same exact item is listed as 100% polyester, so I’m not sure which is correct. I can’t sell SHEIN or Temu clothing in my boutique, it would look bad. I wish I would have done more research on it before I bought all those labels.

Crickets And Ivy

Dec 26, 2024  on Shopify

I had a few questions and Anya was terrific! Very knowledgeable and helpful! Excellent company to work with as I use them also on another site I own.

TryTakedat

Dec 26, 2024  on Shopify

We love using Trendsi, because it's easy to add to shopify and the fashion is unique and good quality.

Enamorado’s Boutique

Dec 25, 2024  on Shopify

I had an issue with my products saying sold out when they were not on trends. Chette from customer service helped me out and was very helpful

Fresh Drobe

Dec 17, 2024  on Shopify

"I am beyond impressed with the customer and technical support I received from Trendsi, particularly from Anya and Lorie. Their assistance was exceptional, and they went above and beyond to address all my concerns. They made the entire process smooth and hassle-free. I can't recommend them enough—10/10 for their outstanding service!"

NJPH Best Selling

Dec 17, 2024  on Shopify

Charles & Harold from Trendsi was incredibly helpful! He answered all my questions with clarity and ensured I had a full understanding of everything I needed. His support was top-notch and much appreciated. Thank you, Harold, for making the process so smooth!"

Be Juliet

Dec 16, 2024  on Shopify

Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)

treasures-4-u-2-day

Dec 13, 2024  on Shopify

I needed some help from customer service and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered my questions and made the customer service experience so very enjoyable. I sincerely appreciate his kind, courteous, expert assistance. I highly recommend Joel!

Ironlilly | TX Fashion

Dec 12, 2024  on Shopify

I love the Trendsi products and the US Warehouse is awesome for quick shipping. I had a small issue and needed some help from customer service. Joel was quick to respond, and he solved my issue quickly. Thanks again Joel!

Ginchyville

Dec 12, 2024  on Shopify

Great customer service. I had a technical issue linking products with my online store. I was able to reach real person on chat feature and Raymart was able to assist me make necessary setting changes to get my store up and running. Thank you!

A Walk Down Stacy Laine

Dec 11, 2024  on Shopify

Lorie was amazing! I couldn’t figure out what happened to my order, it was totally my fault she didn’t make me feel stupid or an adequate, she went in and fixed it and now I am on track

Evelyns-Fashion

Dec 10, 2024  on Shopify

I love this Vendor as they have great products. The customer service is great. I spoke with Lorie today and she was quick to respond to my inquiry about my customers order. Very professional and got my customer happy with a tracking number provided by Lorie. Thank you, Lorie, for the great support.

Little Lace Boutique

Dec 09, 2024  on Shopify

I have always received very quick responses and love this company! I have just started with Shopify and this company has been my favorite to work with. Lorie has always answered my questions great!

Sincerely Grace

Dec 09, 2024  on Shopify

Harold was amazing and patient with me!!! He helped me uploaded the documents needed! He is the best!!!

Birch + Oak Company

Dec 08, 2024  on Shopify

Customer service experience it top tier. Harold dove right in to help me figure out my shipping with easy steps. Thanks for being so prompt, courteous and kind.

Lola Ashford

Dec 07, 2024  on Shopify

"I’m in the process of onboarding with Trendsi and Anya has been amazing! She’s been super helpful, responsive, and made everything smooth so far. Looking forward to continuing this journey!"

Gia Bella Collections

Dec 06, 2024  on Shopify

Trendsi customer service is UNMATCHED! They are awesome. Charles was SUPER helpful with addressing a concern I had and I appreciate the assistance and clarification he provided to me today. So far, so good with Trendsi!

Soul Inspirations

Dec 05, 2024  on Shopify

I was having an issue with TikTok address syncing over to Shopify and then setting up seller shipping. Raymart was amazing! He helped me step by step to get the address fixed and helped me with setting up my shipping with TikTok to avoid this happening again. Today I am having an issue with TikTok to Shopify to Trendsi order and Harold was great in getting the info he needed to sort out my issue.

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