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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Blueberi Boutique

Oct 18, 2024  on Shopify

I have been very pleased with my drop shipping experience using Trendsi. I think they have a wonderful variety of clothing and accessories that I can either purchase for my store, or dropship. It allows me to build a wonderful website and pay for merchandise as I sell it. I also want to brag on my customer service support representative Harold. He answers me quickly anytime I have an issue and works diligently to solve my problem no matter what it is. Thank you, Harold! Good job! I appreciate your help.

Comfy Shoes

Oct 17, 2024  on Shopify

incredible customer service, Charles was just great, the best i have seen till now. looking forward to explore the drop shipping with Trendsi for first time. Update: has another issue on shopify, contacted Joel in Customer support and he is a pro, very smart. thank you Trendis team

Opulent Empire

Oct 17, 2024  on Shopify

Love their high quality clothing and prestige customer service which was handled by Chette for me. I would definitely recommend me.

Sana Stylehouse

Oct 16, 2024  on Shopify

Trendsy is the best app for dropshipping, iv personaly tried all the platforms trendsy is good in listing inventory management and fulfillment, HAROLD was very helpful throught my shop setup. Thank you

We Have It All

Oct 16, 2024  on Shopify

The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.

Ravish

Oct 16, 2024  on Shopify

As always saving the 5th star for the near future after I have fully worked with trendsi but as of now I had some challenges and through the lovely customer service of Lorie a huge shout out for her, your assistance is greatly appreciated and I see a bright future working with you!

Iconic Settings

Oct 15, 2024  on Shopify

I am new to Shopify, but have been happy thus far with Trendsi. There is a great selection of nice apparel and accessories that are of good quality. In addition, Trendsi has great customer service. I needed help with a customer order and Charles from Trendsi helped me with the problem promptly.

Theomese Fashion House

Oct 12, 2024  on Shopify

I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)

Trendy by Luna

Oct 12, 2024  on Shopify

GREAT CUSTOMER SUPPORT THRU THEIR CHAT SYSTEM. SHOUTOUT TO CHARLES. HE WAS VERY RESPONSIVE AND HELP ME SOLVE MY ISSUE WITHIN MINUTES.

Clove

Oct 11, 2024  on Shopify

Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!

Two Blessings Boutique

Oct 10, 2024  on Shopify

I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY

My Store

Oct 09, 2024  on Shopify

I just started setting up my new website and have been using Trendsi to import items to my site. I had some questions and Chette really helped me answer all of my questions as a new customer. She was not in a rush and she explained everything in detail. This experience gave me more confidence using Trendsi dropship service.

Royale

Oct 09, 2024  on Shopify

The team’s professionalism and willingness to go the extra mile really stood out to me. It's rare to find such a dedicated customer service team, and I'm truly impressed by their commitment to ensuring customer satisfaction. Thanks again for the excellent service! thanks to Chette for clarifying all my queries.

LustMia

Oct 08, 2024  on Shopify

5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.

Truly Simple Boutique

Oct 07, 2024  on Shopify

Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response

shopnoemie

Oct 06, 2024  on Shopify

I have been using this app for the past 4 years and I love it. Their customer service is always professional and quick to help... especially their customer service rep, Chette. She was awesome! I've never had an issue they could not help me with. Great company! I will definitely be using this app for years to come.

MyFave Boutique

Oct 06, 2024  on Shopify

Anya from Trendsi Support was highly positive and efficient. Anya was quick to connect, polite, and professional throughout the conversation. She provided clear and helpful responses to each query, including guidance on placing products on Google Merchant Center. When asked about changing the vendor name to "MyFave Boutique," she confirmed that it would not affect syncing, showing her expertise in the matter. Her friendly demeanor added a personal touch, especially with her warm expressions of gratitude when you offered to leave a review. Anya’s approach was highly supportive, making the interaction seamless and pleasant.

Pink&Cute Boutique

Oct 06, 2024  on Shopify

I recently started my dropshipping store, and chose the Trendsi Shopify app to help me in this exciting( and sometimes overwhelming) journey. I have to say, the customer support provided by the representative today was exceptional! Huge shoutout to Anya from the Trendsi support team! I had a lot of questions, and she patiently answered each one providing me with the guidance I needed to feel confident moving forward.Thank you so much for all of your help today!

modern lingerie shop

Oct 05, 2024  on Shopify

Nice experience with support team of trendsi. Support staff "Chette" help me lot and solve my queries and I Highly recommended to everyone for using Trendsi

Glam Baba

Oct 04, 2024  on Shopify

Rating: ⭐⭐⭐⭐⭐ “I’ve been using the Trendsi app for my store, and I’m beyond impressed with the service! The app itself is user-friendly and perfect for drop shipping, but what really stood out to me was the customer support. Joel has been incredibly helpful with everything, from guiding me through setup to addressing all my questions in a timely manner. His support made the whole process smooth and stress-free. If you’re looking for a reliable platform with excellent customer service, I highly recommend Trendsi. Big thanks to Joel for going above and beyond!”

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