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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,900)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Curvea

Mar 27, 2025  on Shopify

I love how seamless it is to add fashionable and stylish pieces to my online store! Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly. Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion. I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!

Office Aristocrats

Mar 26, 2025  on Shopify

I've only been using Trendsi for a short period, but the 24hr human customer service has been really helpful. keep it up guys and I hope that there will be more items for men in the way of formal wear soon.

PATTYG MODA LATINA

Mar 21, 2025  on Shopify

I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store’s performance. I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store's performance. I contacted TRENDI customer service; their help and response are always prompt.Lorie was very kind in answering my questions.

All Star Joy

Mar 20, 2025  on Shopify

PATTYG MODA LATINA

Mar 06, 2025  on Shopify

I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store’s performance.

Lola's Lookbook

Feb 26, 2025  on Shopify

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Northern Phoenix Store Inc.

Feb 21, 2025  on Shopify

The service I have had so far has been great. I've talked to Chette, and Anya. Both were helpful. The only complaint I have it I'm still waiting on and update for an order I made in January. I got an email asking if they had the right address...which I have had multiple sample orders shipped to me at that address. They then said said it would be shipped, but it still says warehouse processing, and I haven't had any tracking sent to me. For the most part things are done quite efficiently, this has been my first major issue.

Dinazah

Jan 23, 2025  on Shopify

Good Customer Service. Harold keep up the good work

MacaronsbyChefRogers

Dec 06, 2024  on Shopify

Easy to use so far!

AHVI BLU

Nov 18, 2024  on Shopify

Best Babies

Nov 16, 2024  on Shopify

This app offers a wide selection of clothing and accessories to suit all tastes and styles, and it's completely free to use. What impressed me the most was the prompt and helpful customer service. @Dave provided excellent technical support and quickly resolved the issues I encountered while connecting it to my Shopify store.I would definitely recommend this app

S&L ATHLETIC WEAR

Oct 29, 2024  on Shopify

Easy using

Ravish

Oct 16, 2024  on Shopify

As always saving the 5th star for the near future after I have fully worked with trendsi but as of now I had some challenges and through the lovely customer service of Lorie a huge shout out for her, your assistance is greatly appreciated and I see a bright future working with you!

BeYoutiful Buttafly Boutique

Sep 16, 2024  on Shopify

New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question

Lyla's Green Planet

Sep 15, 2024  on Shopify

I needed some Trendsi support today and Lorie did a great job walking me through what I needed to do. The problem was with the Shipping and Delivery setup and Lorie didn't miss a beat identifying what it was and how to fix it. I have been extremely happy with Trendsi support every time I needed help and would give Lorie 5 Gold Stars!

The SonShine Boutique

Sep 03, 2024  on Shopify

The Globe Mart

Aug 19, 2024  on Shopify

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

Diva Flair Creations

Aug 14, 2024  on Shopify

Harold was very helpful resolving my issue. Good service

GBAStar

Jul 27, 2024  on Shopify

This app has an excellent customer service that provides clear and honest information. Also, They show you what to do step-by-step.

The Mega Vault

Jul 07, 2024  on Shopify

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

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