I had contacted customer service today; March 30th, and spoke with Mariel. It was the best experience with customer service I have ever had with any fashion company I have had to deal with. I needed to ask a few pressing questions on one order which required my assistance in an immediate response. Mariel was more than receptive to my concerns, my immediate need, and my requirement to for assistance due to the fact I had many mishaps on my own errors. I was able to receive my answers in a quick ,responsible, courteous, professional manner without leaving any doubt or concerns by the end of our conversation. I was more than satisfied with the service I received. It was an outstanding response from Mariel! Highly recommend Trendsi and their customer service! Especially with Mariel!!

When I tell you Ms. Anya ROCKS! She answered all of my questions with clarity and understanding. Very prompt and timely! Thank you Trendsi! Keep it up!!! -Lisa(Boutique Owner)

I love how seamless it is to add fashionable and stylish pieces to my online store! Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly. Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion. I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!

Their customer support is always quick to answer and helpful. Chette is especially kind and professional.

I've only been using Trendsi for a short period, but the 24hr human customer service has been really helpful. keep it up guys and I hope that there will be more items for men in the way of formal wear soon.

I was chatting with Mariel today. Our conversation took more than two hours. She was very knowledgeable and professional Trendsi rep. She went me through the process of TikTok Shop setup, help me with a bunch of other questions I had have. Mariel covered everything I needed to know. Unfortunately, I can not give her 10-star rating here, but I did it in my mind. Thank you, Mariel, very much!!! Best regards, Boris

I’ve been using Trendsi for some time now but today I had a concern about an order status and Harold put my mind at ease by providing me with an update. He made my day!!! Thanks Harold for A+ customer service .

the experience is too good, customer is service is awesome they are very polite. Specially Harold, i have talked with him so many times and i get better resolutions. Thank you harold and thank you trendsi.

I started trendsi app few weeks ago. I have a great experience with them. Adding products from Trendsi to shopify is very smooth which makes my job very easy. Today, I had some problems with shipping and contacted the customer representative Anya who is very responsive and helpful, and my problem got resolved very fast. So far, I love this app for drop shipping. My only complaint is some brands on Trendsi doesn't format the size information very well because of that product pages doesn't look very professional and clean. If they can resolve this issue, it will be very helpful for me.

Lorie was extremely helpful with solving my issues. She was friendly and her responses were prompt. You are lucky to have her on your team. Thank you!