Chette was very helpful. She was knowledgeable and quickly resolved my problems with very useful suggestions. Thanks Chette

I want to thank the Trendsy team for their excellent customer service. Special thanks to Mia and Chette, who helped me resolve my issues quickly, clearly, and very kindly. Their support made all the difference! I highly recommend their service

I’ve reached out to Trendsi support numerous times, and every time they have been quick, helpful, and efficient in resolving my shop’s needs. Great customer service!

'shout out to SAM!! you were amazing and very patient with this old lady ... thank you for fixing my issue!!

I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated!

My number one app, I have a few great apps, but this one beats all of them. Great customer service, they always keep up with stock, and I rarely have returns or complaints when using their products. Love the new update, definitely keeping this app.

I love Trendsi, anytime I have a problem or question. They are very prompt and courteous of getting back with me. I was having issues with getting photos Downloaded and Harold fixed me right up today. I’m so appreciative! Keep up the good work Trendsi ! Tricia ~Boho Glam

I had so many confusing questions in my mind about syncing my Trendsi, Shopify, and TikTok, but Harold from Trendsi Support was incredibly patient in helping me get the answers I needed. I’m very satisfied with our conversation this morning. Thanks, Harold

It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down. (I'm sharing additional information because I can't write new comments. Although 3 weeks have passed, the product has not yet been shipped. I'm looking forward to it. I'm waiting because I'm curious. I'm waiting because I'm curious about how many months the product will be delivered.) I'm updating my comment. Today is August 7, 2025. The order, placed on July 18, has still not been delivered. Another order has been 2 weeks and still my order has not been delivered. And my client spoke very badly to me for this reason. And although I am currently requesting cancellation and refund, they do not accept it. If you work with TRENDSI, you have to risk your brand being disgraced. Working with such a lousy company will cause you disgrace. Think about it well. Your orders will not arrive and you will not receive a refund.

Raymart was so great and handled my issues for me fast and so friendly and helpful! I appreciate him so much