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Customer reviews: Trendsi: Fashion Dropshipping

Develop by Shopify

Reviews (1,382)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

happyshop365247

Dec 30, 2025  on Shopify

Sam took to the time to walk me through some technical issues. She was so helpful and polite ! Thank you Sam!

Krystallosapparel

Dec 30, 2025  on Shopify

WONDERFUL CUSTOMER SERVICE. Thanks to Lorie !! She was awesome. Helped me getting my store back up and running. YASSSSS!!!!

MY ÖYKÜ

Dec 29, 2025  on Shopify

I am new to using the app, but I am extremely happy with the fast response from their customer service

Collections for Her

Dec 28, 2025  on Shopify

Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support

Chosen & Co

Dec 17, 2025  on Shopify

Mikah was great as addressing my issues very quickly and professionally, she was very knowledgeable and pleasant to work with. Thank you Mikah!!

SkinCandyMuse

Dec 17, 2025  on Shopify

Anya my support specialist fixed all my bugs that I spent hours with AI trying to fix. She was responsive,helpful and on top of things. Thank you so much for your help Anya

CentPrime

Dec 08, 2025  on Shopify

I have a Trendsi account and have installed the Trendsi app on my Shopify store. A customer recently ordered a pair of pants in size Medium from my store, but when I checked the product on Trendsi, there was no Medium stock available and only 2 units left in size Small. On my Shopify site, however, the same pants still show more than 50 units available across sizes S, M, and L. Because of this discrepancy, I now need to refund the customer and explain that the item is actually out of stock. After further checking, I discovered that for more than half of the products imported from Trendsi, the available variations, colors, and sizes in Shopify do not match what is shown for the same items on Trendsi. This indicates that the Trendsi app is not syncing inventory and variants with my Shopify store in real time. Please explain why this syncing issue is occurring and provide a solution so that my Shopify inventory always matches Trendsi and this situation does not happen again.

PGP Holiday

Dec 07, 2025  on Shopify

Harold is the best - processing time, and deliver times can be a challenge during the holiday season, he made it so simple i was able to answer client questions in real time, THANK YOU HAROLD!

D.T line

Dec 02, 2025  on Shopify

I’m very satisfied with Trendsi and their customer support. The team responds quickly, politely, and professionally. I want to give special thanks to Anya, Chetti, and Mici for their helpful and detailed assistance — it was truly appreciated. The platform is easy to use, and the Shopify integration process is clear and straightforward. I highly recommend Trendsi to anyone looking for a reliable dropshipping service.

Sparks

Dec 01, 2025  on Shopify

The service is very fast through their live chat. Always that I contact them I got my questions answered.

Asmaba

Nov 27, 2025  on Shopify

Asmaba is new on Trendsi and I was having a hard time, when I asked for customer support, I had the opportunity to talk with Ria who helped a lot and professionally solving my issue.

LOOXIY

Nov 26, 2025  on Shopify

Amazing Support! Had a critical inventory sync issue, but the support team was incredibly helpful. Special thanks to Harold from the Tech Team! He went above and beyond to fix the bug in the backend quickly. Great app, great service.

Shore Darling Co.

Nov 20, 2025  on Shopify

Ria was great and very helpful! I had a lot of questions and she answered all of my questions. Thanks so much.

PineappleLab

Nov 19, 2025  on Shopify

Ho appena iniziato ad usare questa applicazione, devo dire che è strutturata molto bene e c’è molta varietà di prodotti! Ho avuto dei problemi a fare il collegamento al negozio ma ho scritto al supporto tecnico e Harold mi ha saputo aiutare al meglio! Top!

Bulldog Boutique

Nov 18, 2025  on Shopify

Anya, Raymart & Mikah were awesome to work with! They identified the issue with my account and now it is working perfect! I appreciate the way they handled the issue quickly and seamlessly! Bulldog Boutique

Heritage & Haze

Nov 18, 2025  on Shopify

I had a question about shipping and Sam was very quick to answer. I appreciate the customer service!

No Shrinking Violet US

Nov 16, 2025  on Shopify

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.

Lush Layer Clothier

Nov 15, 2025  on Shopify

Trendsi is the place to go if you're looking for the trending styles of today for women's clothes. As well as drop shipping women's clothes, the support you get from them is well beyond exceptional! If you ever have any issues with their app or need help setting it up, they're always there for you, walk you through whatever you need help with. I can't say enough about Trendsi, their app, and their people which are always there to help you. Yes, 24/7, you can always reach someone. Trendsi, you're way beyond 5 stars in my book !

Edgy Jewelry

Nov 15, 2025  on Shopify

I am very sorry to have integrated TREDSI into my online store. I finally got my first sale and the item never arrived. I asked for information and after 10 days they told me that it was not possible to send me the item. I had to insist to have an answer, because on their part there is no real commitment. I am disappointed and sorry to have trusted this store, it is a pity that it has very good items but not at all good in what they do. And don't believe the 5-star reviews, they are paid reviews. It's a robbery!

Lume & Dacey Inc.

Nov 14, 2025  on Shopify

Customer support is top-notch. Shout out to Anya for being quick to answer my questions in a professional and kind way!

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