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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,474)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Pirates and Pearls Boutique

May 24, 2025  on Shopify

Chette was very helpful getting a customers order corrected. The wrong items were sent and she advised on how to quickly resolve the issue.

Label’A Collection

May 23, 2025  on Shopify

Harold was of great help, i was worried about the delayed package delivery to my customer but he helped me in tracking the package and i was able to respond to my customer quickly Nice work Harold!

Urban Legend Wear

May 23, 2025  on Shopify

Raymart provided outstanding support with my Shopify integration setup through Tendsi. He quickly diagnosed the issue, offered a clear solution, and followed up to ensure everything worked perfectly. With service like this, you can feel confident your experience will be just as smooth. Highly recommend!

The Boss Babe & Co.

May 23, 2025  on Shopify

I want to extend a sincere thank you to Harold for his time, professionalism, and outstanding support. He was incredibly patient and thorough in addressing my concerns, and his dedication to solving the issues I was facing did not go unnoticed. It’s rare to come across someone so committed to providing excellent service. I truly appreciate his efforts and the positive experience he created. Thank you again, Harold — your help made all the difference.

Urban Glow Fashion

May 22, 2025  on Shopify

Raymart me atendió para resolver un problema con los envíos en mi tienda fue muy cordial, atento y paciente. Raymart salvo mi noche Gracias Trendsi, gracias Raymart!!

Soléa

May 20, 2025  on Shopify

Anya was super helpful with a branding order I had ordered by mistake. Overall, the Trendsi app has been helpful for my store and their customer service is awesome.

Be Bliss Boutique

May 20, 2025  on Shopify

I've been using the Trendsi app and services for over a year now, and am super happy with the integration with Shopify. Even more I am very impressed with their Customer Support - who have been quick to respond to my questions and have even helped with getting my Shopify and TikTok settings optimized for shipping through Trendsi. Appreciate the most recent support Harold. Thank you!

Serenibele

May 20, 2025  on Shopify

trendsi is an incredible service, harold is an incredibel customer service rep who answers politely and promptly and helps incredibly

Simply You & Co

May 20, 2025  on Shopify

I absolutely LOVE doing business with Trendsi. We've all experienced poor service that can completely hinder your small business and slow down sales. That's most definitely NOT the case with Trendsi. The support staff Chette, Charles, & Lee are incredible to work with and they have quickly resolved any minor issues I may have had. Thank you all so much for your dedication and support of my small e-commerce brand.

All Day Cozy

May 17, 2025  on Shopify

Support was responsive and professional. Appreciate the willingness to escalate the issue to the tech team.

Guild & Grind

May 16, 2025  on Shopify

Anya helped me almost instantly. She knew where my issue was within two emails. 1000% for Trendsi and if you seriously need help try and ask for Anya. I hope her bosses see this she deserves any amount of money that she asks for in the future. I was showing everything out of stock and she led me straight to an area where I could see that all my stock was trying to come from my address and there was an option to click on each supplier and this fixed it. Thanks so much Anya, you were super clear and straight to the problem I had. Can't thank you enough.

Slay Eclectic

May 14, 2025  on Shopify

Trendsi is a great company. I love the styles. Great quality as well. I had a question today and Lorena was really helpful in answering my question.

The Salty Senorita

May 13, 2025  on Shopify

Raymart was amazing!! Well over 5 stars. Very patient and kind helping fix my syncing issues!! Thank you again for all your help!! Mendy The Salty Senotita

SophiasStyle.com

May 13, 2025  on Shopify

Hi, Harold and thank you so much for your help, I truly appreciate it! Help came fast from you when mostly needed! We'll definitely shop with you again! ❤️

Valley Mimosa

May 09, 2025  on Shopify

I had the pleasure of receiving assistance from Ria, who was exceptionally kind and patient with all my inquiries and addressed each one of them with affluence. Thank you again, Ria.

Opal & Isyl

May 09, 2025  on Shopify

I absolutely LOVE Trendsi for sourcing merchandise for my online boutique! Their amount of dropshipping brands and quality of the clothing is fantastic. I also like that i can brand whitelabel clothing so I can build my own clothing line. Whenever I have had a question, I am able to reach out through customer service chat and get immediate answers.

Velletto

May 06, 2025  on Shopify

A quick shout out to Harold for his fantastic help he gave me in sorting out a cancelled order and helping me understand how overseas products are ordered vs usa only products, thanks Harold Thank you to Raymart today 20th April 2025 for the fantastic help and support in clarifying and investigating my questions in relation to orders. Very helpful and patient in ensuring my understanding with everything being asked. Great Service I am new to everything and a wanted to give a big shout out to Lorie and Harold for their patience and help in helping me get set up. They took their time ensuring I understood everything and provided so much useful information that has put me at ease to start enjoying my journey with my business

Prime Zone

May 06, 2025  on Shopify

Great products! Especially the men's! I really love trendsi products but there is a problem. Availability/quantity not syncing correctly all the time. A couple of times after a purchase was made for an available product on my store, I found out that it was unavailable on their end and sizing is off or missing on a lot of products. Also most of the words on their clothes mke no sense. Other that that, I really do love trendsi and i recommend them for sure! Just have a couple of kinks to smooth out

Cool Clothing

May 05, 2025  on Shopify

I contacted support for product syncing issues. Got connected to Lorena who was super helpful and got my issue figured out! Thanks a bunch!

UrSuperMart

May 02, 2025  on Shopify

Good Support they answer quickly. the order processing and shipping could be a bit faster, but overall I'm happy with their products and service.

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