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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,900)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Distressed Confidence

Apr 08, 2025  on Shopify

Lorie was very patient with me on my concerns and questions. She helped me through the process I was needing

Velletto

Apr 07, 2025  on Shopify

I am new to everything and a wanted to give a big shout out to Lorie and Harold for their patience and help in helping me get set up. They took their time ensuring I understood everything and provided so much useful information that has put me at ease to start enjoying my journey with my business

Shefashun

Apr 05, 2025  on Shopify

The Process is smooth and easy, very updated products and new items. customer service is awesome and fast.

Champagne Dreams

Apr 03, 2025  on Shopify

Hello! I just completed my first wholesale purchase with branding on Trendsi. The process was super simple. I had the pleasure of working with Chette and she was SO helpful, kind and efficient! Really appreciate her responding quickly and giving me all the answers I needed to move forward. Will certainly use Trendsi again for wholesale and hope to work with Chette in the future!

Prime Zone

Apr 02, 2025  on Shopify

I absolutely love trendsi! They actually have men's clothes for one! I've felt that men's dropship clothing is VERY hard to find! And luckily it seems like their men's section is growing. Great for women's clothing too obviously. Trendsi is my #1 dropship supplier for clothing on my site. Only things I would suggest that I think would make trendsi even more awesome is if they had more skinny/fitting clothes for men, had a lower MOQ for branding cause unfortunately, I cant use that feature and just a whole lot more men's ;P Also im mostly attracted to the more different and not so normal stuff they have. They definitely arent mundane

Swan secrets

Apr 01, 2025  on Shopify

Great customer support! Chamie was very patient and helped me reconnect my store smoothly. I appreciate their assistance and professionalism. Highly recommend!

Filo

Mar 31, 2025  on Shopify

I just wanted to shoutout Lorie for being an awesome customer support and answering all my questions. Just starting out my drop shipping journey and there's still lots to learn. I'm glad it wasn't hard to reach support and it wasn't an AI bot answering my questions. Thanks Lorie!

Glamping Gone Wild Outfitters

Mar 31, 2025  on Shopify

Trendsi has been wonderful to work with. Processing is quick and easy. I did buy one sample shoe that was a bit too small, but everything else has been perfect. I also really love how easy it is to brand my own clothing line. Thank you Trendsi

Primrose Signature Boutique

Mar 30, 2025  on Shopify

I had contacted customer service today; March 30th, and spoke with Mariel. It was the best experience with customer service I have ever had with any fashion company I have had to deal with. I needed to ask a few pressing questions on one order which required my assistance in an immediate response. Mariel was more than receptive to my concerns, my immediate need, and my requirement to for assistance due to the fact I had many mishaps on my own errors. I was able to receive my answers in a quick ,responsible, courteous, professional manner without leaving any doubt or concerns by the end of our conversation. I was more than satisfied with the service I received. It was an outstanding response from Mariel! Highly recommend Trendsi and their customer service! Especially with Mariel!!

Soulish Boutique and Shooz by LeLe, LLC

Mar 28, 2025  on Shopify

When I tell you Ms. Anya ROCKS! She answered all of my questions with clarity and understanding. Very prompt and timely! Thank you Trendsi! Keep it up!!! -Lisa(Boutique Owner)

Curvea

Mar 27, 2025  on Shopify

I love how seamless it is to add fashionable and stylish pieces to my online store! Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly. Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion. I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!

Neon Spur

Mar 27, 2025  on Shopify

Their customer support is always quick to answer and helpful. Chette is especially kind and professional.

Office Aristocrats

Mar 26, 2025  on Shopify

I've only been using Trendsi for a short period, but the 24hr human customer service has been really helpful. keep it up guys and I hope that there will be more items for men in the way of formal wear soon.

Bold & Sexy Boutique

Mar 25, 2025  on Shopify

I was chatting with Mariel today. Our conversation took more than two hours. She was very knowledgeable and professional Trendsi rep. She went me through the process of TikTok Shop setup, help me with a bunch of other questions I had have. Mariel covered everything I needed to know. Unfortunately, I can not give her 10-star rating here, but I did it in my mind. Thank you, Mariel, very much!!! Best regards, Boris

Klassy Collections Wigs & More

Mar 24, 2025  on Shopify

I’ve been using Trendsi for some time now but today I had a concern about an order status and Harold put my mind at ease by providing me with an update. He made my day!!! Thanks Harold for A+ customer service .

Znvia

Mar 24, 2025  on Shopify

the experience is too good, customer is service is awesome they are very polite. Specially Harold, i have talked with him so many times and i get better resolutions. Thank you harold and thank you trendsi.

Green Chillies

Mar 24, 2025  on Shopify

I started trendsi app few weeks ago. I have a great experience with them. Adding products from Trendsi to shopify is very smooth which makes my job very easy. Today, I had some problems with shipping and contacted the customer representative Anya who is very responsive and helpful, and my problem got resolved very fast. So far, I love this app for drop shipping. My only complaint is some brands on Trendsi doesn't format the size information very well because of that product pages doesn't look very professional and clean. If they can resolve this issue, it will be very helpful for me.

Miss Cellaneous

Mar 22, 2025  on Shopify

Lorie was extremely helpful with solving my issues. She was friendly and her responses were prompt. You are lucky to have her on your team. Thank you!

Palm Harbor Boutique

Mar 21, 2025  on Shopify

this app is fantastic and the customer service is even better... Anya and Harold are always so helpful, quick to respond, and follow up :-) Thanks guys!

PATTYG MODA LATINA

Mar 21, 2025  on Shopify

I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store’s performance. I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store's performance. I contacted TRENDI customer service; their help and response are always prompt.Lorie was very kind in answering my questions.

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