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Customer reviews: Trendsi: Fashion Dropshipping

Develop by Shopify

Reviews (1,409)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Bulldog Boutique

Nov 18, 2025  on Shopify

Anya, Raymart & Mikah were awesome to work with! They identified the issue with my account and now it is working perfect! I appreciate the way they handled the issue quickly and seamlessly! Bulldog Boutique

No Shrinking Violet US

Nov 16, 2025  on Shopify

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.

Lush Layer Clothier

Nov 15, 2025  on Shopify

Trendsi is the place to go if you're looking for the trending styles of today for women's clothes. As well as drop shipping women's clothes, the support you get from them is well beyond exceptional! If you ever have any issues with their app or need help setting it up, they're always there for you, walk you through whatever you need help with. I can't say enough about Trendsi, their app, and their people which are always there to help you. Yes, 24/7, you can always reach someone. Trendsi, you're way beyond 5 stars in my book !

Edgy Jewelry

Nov 15, 2025  on Shopify

I am very sorry to have integrated TREDSI into my online store. I finally got my first sale and the item never arrived. I asked for information and after 10 days they told me that it was not possible to send me the item. I had to insist to have an answer, because on their part there is no real commitment. I am disappointed and sorry to have trusted this store, it is a pity that it has very good items but not at all good in what they do. And don't believe the 5-star reviews, they are paid reviews. It's a robbery!

Lume & Dacey Inc.

Nov 14, 2025  on Shopify

Customer support is top-notch. Shout out to Anya for being quick to answer my questions in a professional and kind way!

AZA Boutique

Nov 13, 2025  on Shopify

I spoke previously to Lorena and today with Mikah and received excellent customer service. Both were knowledgeable and guided me through checking on my orders. I appreciate all their support. Thank you :)

SAS

Nov 12, 2025  on Shopify

Killer support! Chette was so kind and offered solutions to each of my concerns. She was extremely kind and really eased my mind at a time when I was a bit flustered. this is what all the others should strive to be! Thank you Chette your the best!

AmaEba

Nov 09, 2025  on Shopify

They sent me an email with an offer to accept 6 months of PRO membership for free. To accept the offer i need it to confirm by OCT 24. I went to the app to accept the offer on oct 23 and the website did not let me. when i clicked "accept the pro offer" the app takes me to shopify to pay for the month $29.99 and it suppose to be free for the 6 months. Contacted support and no one here helped fix the problem., support sent a message to tech/suppervisor and they could not fix the problem. If you guys will offer free trial to cliens make sure your website works and that the tiral is true. I could not get the offer because the APP error and support did not fix the issues.

Kocomalli LLC

Nov 08, 2025  on Shopify

Excellent customer service. Chette and the entire Trendsi team are always pleasant to work with. They are available 24/7 and respond quickly.

My Store

Nov 05, 2025  on Shopify

Mikah was super helpful! I had made a small clerical error and she was able to get it fixed for me in no time and was very encouraging as well! Thanks girl!

ZWAP

Nov 05, 2025  on Shopify

Huge thanks to Lori and the Trendsi team! So far, Trendsi has been the best dropshipping company I’ve worked with. They let you upload up to 500 products on Shopify, which is perfect for a newbie like me who can’t afford a paid subscription yet. Their app is super user-friendly—way easier to navigate than other platforms. Plus, their flexibility and support really set them apart. Highly recommend! Harold was incredibly helpful and prompt in assisting me. He made the process smooth and answered all my questions quickly. Highly recommend his support!

Refinedloveclothingcompanyllc

Nov 04, 2025  on Shopify

Lorie, from Trendsi was an outstanding help, helped me lock in what I have been trying to get done.

Ellie & Oak Boutique

Nov 04, 2025  on Shopify

Customer Service Chat is very quick to respond and take their time to explain and provide resources! Shoutout to Mikah for walking me through several scenarios and helping me understand new situations. She was a rockstar!

Southern Sass Boutique

Nov 02, 2025  on Shopify

Excellent customer service experiences every time I have been in need to reach out. This last time was with Harold, and he helped me quickly!

Boho Cloud

Nov 01, 2025  on Shopify

This app is been good especially the team members, Harold has been great help with an issue I had with my products, I'm so happy he managed to fix the issue, thank you Harold for getting the issue fixed.

Ash & Audrey

Oct 30, 2025  on Shopify

Anya at Trendsi is great to work with. She helped me understand their out of stock process better and helped me to know what items will not be restocked versus those that will. I recommend this service!

OH Studio

Oct 29, 2025  on Shopify

Sam at Trendsi was exceptionally patient, clear, and proactive. She solved my issue, offered helpful tips, and followed up to ensure everything was resolved. Rare, five-star service , thank you, Sam! -:)

Post & Poppy

Oct 28, 2025  on Shopify

Easy to use, and excellent customer service. Lorie was SO HELPFUL when I had a few order issues, and straightened everything out super quickly!

Lex

Oct 27, 2025  on Shopify

Sam with Trendsi was super patient and helpful with me today. She took the time to walk me through my issues and never made me feel rushed. She was great!

RULVIAN

Oct 22, 2025  on Shopify

very very worst tab more than seven days is completed still no order is not dispatching again and again telling dispatching within five days within five days but after five days also the order is not dispatching never use this application anymore please kindly never use this is a fake app doing the scam

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