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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,938)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

UrSuperMart

May 02, 2025  on Shopify

Good Support they answer quickly. the order processing and shipping could be a bit faster, but overall I'm happy with their products and service.

TW2

Apr 30, 2025  on Shopify

Very quick and easy process. Trendsi is my preferred vendor for my dropshipping needs. I spoke with Harold today and I cannot tell you how simple and refreshing it was to be able to ask a question and receive an answer right away.

Verity Collectives

Apr 30, 2025  on Shopify

Customer Service is very responsive. Lorena assisted me today. I have had two previous interactions and all interactions including today have been positive.

Eleronchic Fashion for All

Apr 30, 2025  on Shopify

Great website — everything is very easy to use! The support team is extremely responsive. Special thanks to Ria and Harold for their amazing help!

My Lovely Era

Apr 29, 2025  on Shopify

I want to give a shout- out to Lorena for her assistance. She was incredibly helpful. Thank you again, Lorena!

Morgan Gold

Apr 28, 2025  on Shopify

I Contacted support to see if there was a way to organize my products through the Trendsi store. Anya, The customer service representative, was very helpful and steered me in the right direction to fix this problem.

Socashley Closet

Apr 27, 2025  on Shopify

I recommend Trendsi to every new boutique owner. It's a one stop shop and they handle everything for you. you can create collections and add them all at once to your store under the collection you want them to. They answer question quickly and if you all confused about international shipping, tariff, duties and import tax, Mariel is your go to girl cause she knows everything. Give her a raise for her patience.

Lady Vibez

Apr 25, 2025  on Shopify

Lorena has been great help for me. She made sure to put in a feedback request for the coding team to fix an issue with an out of date store name displayed on my trendsi account. Hope it gets fixed soon. I commend her for the helpful support.

Alfra Retail LLC

Apr 22, 2025  on Shopify

I’ve just started using Trendsi for my Shopify dropshipping store, and so far, the experience has been really positive. The app is very easy to navigate, and the setup process was smooth, which is a huge plus when you're just starting out. Even though I’m still in the early stages, I’ve found the product selection to be stylish and well-organized. Importing items to my store was quick and simple, and everything feels beginner-friendly so far. I haven’t had to contact support yet, but everything is working well and I’m excited to continue using Trendsi as I grow my store. Definitely a promising start!

Fallen Gate

Apr 22, 2025  on Shopify

i wish i could leave less than a star but trendsi is HORRIBLE. DO NOT USE THEM, genuinely you are better off using aliexpress or smt, ive placed two orders for customers and the first one of the items "wasn't sufficient quality" so they ended up canceling it, and they took 18 days to ship, so much for 5-10 day shipping, these liars. and then the second order just got canceled out of nowhere, no heads up no notification no nothing, so i had to get the customer the product elsewhere and they ended leaving negative feedback cuz the order took so long overall yeah theyre super bad, i had high hopes but nope. i never leave reviews but this app have genuily been so inconvenient and annoying i couldn't stay quiet. USE A DIFFERENT SUPPLIER.

Take It Home, Honey

Apr 22, 2025  on Shopify

I just opened my store and so far so good. I had a couple of problems with setting up but Mariel was very helpful and we got it fixed.

Trendzi

Apr 21, 2025  on Shopify

Its very Easy to sync products in my shopify store! Anya have been very helpful and was able to resolve the issue i have with my shopify integration. The products was showing all sold out on my website but now its fixed!!!

6812 Boutique

Apr 20, 2025  on Shopify

I just opened my online store and Trendsi customer service is AMAZING!! Mariel is such a huge help as well with going above and beyond answering my questions and explain exactly what I need to do in order to execute what I am wanting. Currently very thankful and looking forward to continuing to work with Trendsi and their staff.

Velletto

Apr 19, 2025  on Shopify

Thank you to Raymart today 20th April 2025 for the fantastic help and support in clarifying and investigating my questions in relation to orders. Very helpful and patient in ensuring my understanding with everything being asked. Great Service I am new to everything and a wanted to give a big shout out to Lorie and Harold for their patience and help in helping me get set up. They took their time ensuring I understood everything and provided so much useful information that has put me at ease to start enjoying my journey with my business

Pure Flawless Boutique

Apr 18, 2025  on Shopify

I'm new to Trendsi and had tons of questions about getting started. Raymart was patient and very helpful. He answered all my questions and essentially put my mind at ease. I'm excited to add Trendsi to my store!

xKlusive x Kouture Boutique

Apr 18, 2025  on Shopify

I was having an issue with the custom branding labels for almost a month. I was helped by a nice lady named ANYA! She was so much help, I could tell she genuinely wanted to resolve my issue, she sent step by step directions, Screen recordings to help me navigate and solve my problem, im now one step closer to having a successful website launch all thanks to Anya, I truly appreciate her hard work!

HOCO Boutique

Apr 17, 2025  on Shopify

Harold is patient and very helpful. He’s been supportive with getting me started and with all my questions. Still working my way through the app. So far, it seems like a good addition to my store.

The Trend Hub

Apr 14, 2025  on Shopify

I needed a resell authorization letter and reached out to Trendsi support. I was very lucky to get Anya who was so fast in getting me that letter. Thank you Anya for your fast response! You are so appreciated!

Littles Collection

Apr 13, 2025  on Shopify

I love Trensi for my store, for faster shipping in Canada and America, also good quality products and great customer service.

Ruby Idol Apparel

Apr 13, 2025  on Shopify

I have been using this app for the past 3 1/2 years. Harold from Trendsi has always been very helpful and is so kind. I appreciate his customer support. He deserves to be employee of the month. Treat him to a free lunch, please.

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