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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,764)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Panoptic Boutique

Jan 30, 2025  on Shopify

I had some questions regarding returns, and Marieshell was very helpful. There was no wait, she responded immediately.

We Are Israel

Jan 29, 2025  on Shopify

Trendsi is absolutely the best! Although I wish was there were more diversity with the models ethnicities, I overall love this app! The prices are great the products are of great quality and customer service is unmatched!!!

Extraordinary

Jan 29, 2025  on Shopify

Mariel from Trendsi was incredibly kind and efficient. She addressed my concerns quickly and made sure I had all the information I needed. Her professionalism and friendliness made my experience so much better. Thank you, Mariel!

Addie Grace Boutique

Jan 28, 2025  on Shopify

I am just starting out so of course I have tons of questions as I move through the process and customer support from Trendsi has been amazing so far. Charles was very helpful and patient with me, answering all my questions even after repeating the same question multiple times. He did not rush me and made sure I understood. Great job!

Mollie Mae Boutique

Jan 28, 2025  on Shopify

Super helpful anytime I have a question and use the customer support chat. Anya helped me with figuring out tracking info for overseas packages.

Femmebot Clothing

Jan 28, 2025  on Shopify

Harold and Anya were amazing. I love this app. It makes Dropshipping so easy and the customer service is stellar. I highly recommend it.

Tendance Montreal

Jan 27, 2025  on Shopify

Happy to come across Trendsi. Looks like the best option to continue dropshipping in the clothing niche! Lorie was very kind, thank you. Can't wait to start working with Trendsi.

Bags for You Boutique

Jan 26, 2025  on Shopify

I have been looking for something like this for a while, I am so excited to get sales on my online store. So easy to build

Ms Emmert Designs

Jan 22, 2025  on Shopify

its really easy to use, havent gotten a sale so cant speak on that end but so far easy to use is what i got

Plus Size Best

Jan 22, 2025  on Shopify

Hey Charles was great at helping me out with all my questions and concerns very kind and professional..

Mack and Mav Boutique

Jan 22, 2025  on Shopify

Lorena was very helpful helping me with a tracking matter. Trendsi has been a great partner to my boutique!

Lustral Designs

Jan 22, 2025  on Shopify

Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.

Vibrations Clothing Boutique (VCB USA)

Jan 21, 2025  on Shopify

Shout out to Charles for helping me this evening. I was so exhausted but needed help processing an order and I needed to check the status of my labels. Thankfully, Charles was thorough and quick. He answered all of my questions and my issues were resolved. Thank you, Charles.

Crystals Shop

Jan 21, 2025  on Shopify

I had to contact trendsi on a price check for an order from a customer. I spoke to Raymart and he was very helpful on answering my question and responded very quickly. Was very polite and a nice experience! Thanks so much!

Midgefly

Jan 21, 2025  on Shopify

I contacted customer service with help completing and shipping my first sale. Lorie was very helpful in assisting me with that. Thank you!

Gallery La La

Jan 19, 2025  on Shopify

Faced a huge shipping issue, which Lori from Trendsi assisted me with. She walked me through the solution to fix it with patience. She was very knowledgable on the topic of my issue and wasted no time getting it fix. I was super happy with her help, especially because it seemed like she went that extra mile.

Poshy Printista

Jan 16, 2025  on Shopify

Quick response and Anya answered all my questions. I had no wait time for her to pop on that chat either.

SweetKitty's Boutique

Jan 15, 2025  on Shopify

I needed help tracking my order and I was very pleased with the customer service I received. Mariel was very helpful and I appreciate how quickly she resolved the matter.

Styled Collective

Jan 15, 2025  on Shopify

All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is another disaster in itself with me going around and around in circles with them. I’ve asked Trendsi to cancel my order and refund as I’ve been waiting 6 weeks for it now. Which they are saying they can’t do. Customer service keeps telling me they understand and that they are sorry. That’s lovely, but what are you actually doing to help me? Apart from telling me you have escalated it to your shipping team. Dear god just cancel my order and let me move on with my life please. Avoid at all costs. Quality of some of the dresses I’ve received as well have been terrible. Although some have been good. That’s my honest review. I’m glad I changed my business plan and moved away from this company

My Tackie Tees LLC®️

Jan 13, 2025  on Shopify

I just added Trendsi to my Shopify and I immediately asked a white label question and Mariel was right on it she was patient and very wiling to help! thank you so much!

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