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Customer reviews: Trendsi: Fashion Dropshipping

Develop by Shopify

Reviews (1,382)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

AZA Boutique

Nov 13, 2025  on Shopify

I spoke previously to Lorena and today with Mikah and received excellent customer service. Both were knowledgeable and guided me through checking on my orders. I appreciate all their support. Thank you :)

SAS

Nov 12, 2025  on Shopify

Killer support! Chette was so kind and offered solutions to each of my concerns. She was extremely kind and really eased my mind at a time when I was a bit flustered. this is what all the others should strive to be! Thank you Chette your the best!

AmaEba

Nov 09, 2025  on Shopify

They sent me an email with an offer to accept 6 months of PRO membership for free. To accept the offer i need it to confirm by OCT 24. I went to the app to accept the offer on oct 23 and the website did not let me. when i clicked "accept the pro offer" the app takes me to shopify to pay for the month $29.99 and it suppose to be free for the 6 months. Contacted support and no one here helped fix the problem., support sent a message to tech/suppervisor and they could not fix the problem. If you guys will offer free trial to cliens make sure your website works and that the tiral is true. I could not get the offer because the APP error and support did not fix the issues.

Kocomalli LLC

Nov 08, 2025  on Shopify

Excellent customer service. Chette and the entire Trendsi team are always pleasant to work with. They are available 24/7 and respond quickly.

My Store

Nov 05, 2025  on Shopify

Mikah was super helpful! I had made a small clerical error and she was able to get it fixed for me in no time and was very encouraging as well! Thanks girl!

ZWAP

Nov 05, 2025  on Shopify

Huge thanks to Lori and the Trendsi team! So far, Trendsi has been the best dropshipping company I’ve worked with. They let you upload up to 500 products on Shopify, which is perfect for a newbie like me who can’t afford a paid subscription yet. Their app is super user-friendly—way easier to navigate than other platforms. Plus, their flexibility and support really set them apart. Highly recommend! Harold was incredibly helpful and prompt in assisting me. He made the process smooth and answered all my questions quickly. Highly recommend his support!

Refinedloveclothingcompanyllc

Nov 04, 2025  on Shopify

Lorie, from Trendsi was an outstanding help, helped me lock in what I have been trying to get done.

Ellie & Oak Boutique

Nov 04, 2025  on Shopify

Customer Service Chat is very quick to respond and take their time to explain and provide resources! Shoutout to Mikah for walking me through several scenarios and helping me understand new situations. She was a rockstar!

Southern Sass Boutique

Nov 02, 2025  on Shopify

Excellent customer service experiences every time I have been in need to reach out. This last time was with Harold, and he helped me quickly!

Boho Cloud

Nov 01, 2025  on Shopify

This app is been good especially the team members, Harold has been great help with an issue I had with my products, I'm so happy he managed to fix the issue, thank you Harold for getting the issue fixed.

Ash & Audrey

Oct 30, 2025  on Shopify

Anya at Trendsi is great to work with. She helped me understand their out of stock process better and helped me to know what items will not be restocked versus those that will. I recommend this service!

OH Studio

Oct 29, 2025  on Shopify

Sam at Trendsi was exceptionally patient, clear, and proactive. She solved my issue, offered helpful tips, and followed up to ensure everything was resolved. Rare, five-star service , thank you, Sam! -:)

Post & Poppy

Oct 28, 2025  on Shopify

Easy to use, and excellent customer service. Lorie was SO HELPFUL when I had a few order issues, and straightened everything out super quickly!

Lex

Oct 27, 2025  on Shopify

Sam with Trendsi was super patient and helpful with me today. She took the time to walk me through my issues and never made me feel rushed. She was great!

RULVIAN

Oct 22, 2025  on Shopify

very very worst tab more than seven days is completed still no order is not dispatching again and again telling dispatching within five days within five days but after five days also the order is not dispatching never use this application anymore please kindly never use this is a fake app doing the scam

Love Classic

Oct 22, 2025  on Shopify

Working with Trendsi has been great so far! They have been going the extra mile to ensure your concerns or questions are heard and answered! Their platform and systems are user-friendly and easy to navigate and set up. I'm just glad I was able to discover Trendsi. A special shoutout to Charles, who has been my customer service support agent on multiple occasions and have been extraordinary in ensuring that my questions and concerns are being heard and following through with each one!

ZWAP

Oct 21, 2025  on Shopify

Huge thanks to Lori and the Trendsi team! So far, Trendsi has been the best dropshipping company I’ve worked with. They let you upload up to 500 products on Shopify, which is perfect for a newbie like me who can’t afford a paid subscription yet. Their app is super user-friendly—way easier to navigate than other platforms. Plus, their flexibility and support really set them apart. Highly recommend!

BAYZYX

Oct 20, 2025  on Shopify

Trendsi is a great help for my business. Lots of great designs and styles and customer support is excellent. Harold, Chette & Anya from customer care team was of great help on an issue I was facing on an order. Keep up the good work guys. Their integration to my store was seamless and its the first time I am experiencing such a technology that can be handled by anyone.

Kentucky Belle Boutique

Oct 16, 2025  on Shopify

Mikah was excellent at assisting me with our tech issues. She escalated the issue with ease. Mikah was very responsive and understanding.

BAYZYX

Oct 16, 2025  on Shopify

Trendsi is a great help for my business. Lots of great designs and styles and customer support is excellent. Harold & Chette from customer care team was of great help on an issue I was facing on an order. Keep up the good work guys. Their integration to my store was seamless and its the first time I am experiencing such a technology that can be handled by anyone.

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