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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,323)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Teresa's Fashionista LLC

Aug 26, 2025  on Shopify

I had several concerns with my account and Sam assisted me in answering all of my questions. She is patient, knowledgeable and a delight to work with. She even provided me with the resale documentations I need with both of my companies to resale brand items. Thanks a million, Sam!

Shapeiva

Aug 23, 2025  on Shopify

Excellent prompted customer’s service Harold was very patient and helpful in me resolving my issues

Linda's Lovely Gifts

Aug 20, 2025  on Shopify

I am based in the UK and made an initial enquiry. Lorie answered almost immediately and was really helpful. I had several initial questions, before signing up, and she was brilliant. Would definitely recommend - excellent customer service. Thank you.

Emaanstyle

Aug 18, 2025  on Shopify

Huge shout-out Anya, She really helped me and understand my situation. she helps me to resolve my query quickly. Thanks to Anya from Trendsi :)

GirlSavvi

Aug 18, 2025  on Shopify

Ria and Team was awesome! They were patient with me and via emails and with guidance, I was able to get to the bottom of my issue. Great Support!

Menfitly

Aug 17, 2025  on Shopify

Rough start up and it'd be hopeless if it wasn't for the prime agent communications from Trendsi support agent, Chette. She's a true miracle worker. Shout out to Chette, Shopify, and Trendsi!!!

Dark Aesthetic

Aug 17, 2025  on Shopify

Chette was awesome I had been trying for weeks to figure out a issue. Chette was patient and walked me through step by step and now it is fixed in less than 5 min

one0one clothing

Aug 17, 2025  on Shopify

Shout out to Lorie who assisted me online for an issue, she was very prompt and quick. I didn't have to try hard to explain, she fixed the issue very quick. 5 star.

Jewels By Lady Cha Boutique, LLC

Aug 15, 2025  on Shopify

I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated! Just to add a brief comment regarding the connection with Trendsi and Shopify. This is an excellent service that streamlines the e-commerce process tremendously. I am relatively new to this, and the companies have been beneficial!

JAG Universal Collection

Aug 15, 2025  on Shopify

“Easy to use with Shopify, great product selection, and smooth importing. Perfect for growing a store without big upfront costs.”

Moller Wear

Aug 14, 2025  on Shopify

Haven't used the app entirely yet, but the support (from Harold and team) so far has been excellent. Quick and speedy responses with real answers to my queries. I look forward to using Trendsi as I move away from CJDropshipping for fashion wear. Let's see how the quality is and the returns process.

CosmikCartShopper

Aug 13, 2025  on Shopify

Chette was very helpful. She was knowledgeable and quickly resolved my problems with very useful suggestions. Thanks Chette

Altivra Mode

Aug 13, 2025  on Shopify

I want to thank the Trendsy team for their excellent customer service. Special thanks to Mia and Chette, who helped me resolve my issues quickly, clearly, and very kindly. Their support made all the difference! I highly recommend their service

Jewelry Bubble

Aug 13, 2025  on Shopify

I’ve reached out to Trendsi support numerous times, and every time they have been quick, helpful, and efficient in resolving my shop’s needs. Great customer service!

My Foxy Jewels llc

Aug 13, 2025  on Shopify

'shout out to SAM!! you were amazing and very patient with this old lady ... thank you for fixing my issue!!

Jewels By Lady Cha Boutique, LLC

Aug 13, 2025  on Shopify

I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated!

Panthera Couture

Aug 12, 2025  on Shopify

My number one app, I have a few great apps, but this one beats all of them. Great customer service, they always keep up with stock, and I rarely have returns or complaints when using their products. Love the new update, definitely keeping this app.

Happy After

Aug 12, 2025  on Shopify

Anya were a quick in replying back. she was really helpful and gave me a valuable information thank you so much Anyayou are the best

French Retailers Men

Aug 11, 2025  on Shopify

Incroyable merci à toute l'équipe notamment Bernadette et toute l'équipe du support mention spéciale à Anya, Dave et Raymart vraiment une belle collaboration

Boho Glam

Aug 10, 2025  on Shopify

I love Trendsi, anytime I have a problem or question. They are very prompt and courteous of getting back with me. I was having issues with getting photos Downloaded and Harold fixed me right up today. I’m so appreciative! Keep up the good work Trendsi ! Tricia ~Boho Glam

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