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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,458)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

ScorpioLeo

Jun 07, 2025  on Shopify

I want to personally thank Ying for their outstanding support. They were incredibly patient in helping me resolve my shipping rate setup and took the time to explain how the labels process works. Ying answered all of my questions thoroughly and made sure I understood everything clearly. Their professionalism and kindness made a stressful task feel easy. Truly grateful for the help!

Turquoise Daisies

Jun 06, 2025  on Shopify

I've had the privilege to speak with Harold several times this evening. Every time I have talked with him, he has automatically answered my questions with ease. No need for me to wait on an answer. He's just very knowledgable about Trendsi and it's functions. This is such an important factor for us as dropshippers. We solely depend on and are at the mercy of Trendsi when it comes to choosing our vendors and the overall expectations our customers have of us. Thank you Harold for always having my back! You are appreciated!

Finathletics

Jun 03, 2025  on Shopify

Ying was a super helpful agent! The platform is extremely easy to use too! Easy to add the product, productive and helpful customer support when the orders start piling in, no issues at all! Thank you very much!

Viarous

May 31, 2025  on Shopify

Trendsi has been an amazing platform for my dropshipping business. The user interface is simple, the product catalog is constantly updated with trendy items, and the integration with Shopify works flawlessly. What truly sets Trendsi apart is their support team — they are fast, knowledgeable, and always willing to help. A special shout-out to Lorie from the support team — she has gone above and beyond with her professional and friendly assistance. Her help has made my experience even better. Highly recommended for anyone serious about dropshipping!

TNT Fitness

May 30, 2025  on Shopify

I was having an issue with the shipping on my Shopify store. Lorena and Ria both assisted me with excellent service and were able to fix the problem while providing me with a clear understanding of why it happened, not just how to fix it. Of course, it turned out to be user error, lol. Thanks so much, Ria and Lorena, for your professional help!

LadyValtero Boutique

May 29, 2025  on Shopify

The customer service support is really supportive. Whenever I had a concern they were right on point, especially Harold and Dave. Good job to everyone.

Pirates and Pearls Boutique

May 24, 2025  on Shopify

Chette was very helpful getting a customers order corrected. The wrong items were sent and she advised on how to quickly resolve the issue.

Label’A Collection

May 23, 2025  on Shopify

Harold was of great help, i was worried about the delayed package delivery to my customer but he helped me in tracking the package and i was able to respond to my customer quickly Nice work Harold!

Urban Legend Wear

May 23, 2025  on Shopify

Raymart provided outstanding support with my Shopify integration setup through Tendsi. He quickly diagnosed the issue, offered a clear solution, and followed up to ensure everything worked perfectly. With service like this, you can feel confident your experience will be just as smooth. Highly recommend!

The Boss Babe & Co.

May 23, 2025  on Shopify

I want to extend a sincere thank you to Harold for his time, professionalism, and outstanding support. He was incredibly patient and thorough in addressing my concerns, and his dedication to solving the issues I was facing did not go unnoticed. It’s rare to come across someone so committed to providing excellent service. I truly appreciate his efforts and the positive experience he created. Thank you again, Harold — your help made all the difference.

Urban Glow Fashion

May 22, 2025  on Shopify

Raymart me atendió para resolver un problema con los envíos en mi tienda fue muy cordial, atento y paciente. Raymart salvo mi noche Gracias Trendsi, gracias Raymart!!

Soléa

May 20, 2025  on Shopify

Anya was super helpful with a branding order I had ordered by mistake. Overall, the Trendsi app has been helpful for my store and their customer service is awesome.

Be Bliss Boutique

May 20, 2025  on Shopify

I've been using the Trendsi app and services for over a year now, and am super happy with the integration with Shopify. Even more I am very impressed with their Customer Support - who have been quick to respond to my questions and have even helped with getting my Shopify and TikTok settings optimized for shipping through Trendsi. Appreciate the most recent support Harold. Thank you!

Serenibele

May 20, 2025  on Shopify

trendsi is an incredible service, harold is an incredibel customer service rep who answers politely and promptly and helps incredibly

Simply You & Co

May 20, 2025  on Shopify

I absolutely LOVE doing business with Trendsi. We've all experienced poor service that can completely hinder your small business and slow down sales. That's most definitely NOT the case with Trendsi. The support staff Chette, Charles, & Lee are incredible to work with and they have quickly resolved any minor issues I may have had. Thank you all so much for your dedication and support of my small e-commerce brand.

All Day Cozy

May 17, 2025  on Shopify

Support was responsive and professional. Appreciate the willingness to escalate the issue to the tech team.

Guild & Grind

May 16, 2025  on Shopify

Anya helped me almost instantly. She knew where my issue was within two emails. 1000% for Trendsi and if you seriously need help try and ask for Anya. I hope her bosses see this she deserves any amount of money that she asks for in the future. I was showing everything out of stock and she led me straight to an area where I could see that all my stock was trying to come from my address and there was an option to click on each supplier and this fixed it. Thanks so much Anya, you were super clear and straight to the problem I had. Can't thank you enough.

Slay Eclectic

May 14, 2025  on Shopify

Trendsi is a great company. I love the styles. Great quality as well. I had a question today and Lorena was really helpful in answering my question.

The Salty Senorita

May 13, 2025  on Shopify

Raymart was amazing!! Well over 5 stars. Very patient and kind helping fix my syncing issues!! Thank you again for all your help!! Mendy The Salty Senotita

SophiasStyle.com

May 13, 2025  on Shopify

Hi, Harold and thank you so much for your help, I truly appreciate it! Help came fast from you when mostly needed! We'll definitely shop with you again! ❤️

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