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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,900)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

The Trend Hub

Apr 14, 2025  on Shopify

I needed a resell authorization letter and reached out to Trendsi support. I was very lucky to get Anya who was so fast in getting me that letter. Thank you Anya for your fast response! You are so appreciated!

Littles Collection

Apr 13, 2025  on Shopify

I love Trensi for my store, for faster shipping in Canada and America, also good quality products and great customer service.

Ruby Idol Apparel

Apr 13, 2025  on Shopify

I have been using this app for the past 3 1/2 years. Harold from Trendsi has always been very helpful and is so kind. I appreciate his customer support. He deserves to be employee of the month. Treat him to a free lunch, please.

Texas Casual Fashion Hub

Apr 11, 2025  on Shopify

Trendsi’s U.S.-made trendy fashion. Raymart’s chat support was helpful, answering all my questions and making me more knowledgeable about the platform. The app’s seamless imports let me list products quickly despite my busy schedule. I highly recommend Trendsi chat support for dropshipping questions—thanks again, Raymart! Sincerely, Loukin

Wiley Mae Whimsies

Apr 10, 2025  on Shopify

Raymart & Harold were the absolute BEST to work with! They stayed in constant communication and got my problem resolved successfully! Trendsi and their customer service has been an excellent dropshipping experience!

DIL

Apr 10, 2025  on Shopify

By Far the best Vendor on the whole of Shopify if you want a vendor that tarrifs dont affect and customers will get their products on time, this is it right here look no more

Eliot Shops

Apr 10, 2025  on Shopify

Using the Trendsi app on Shopify has been a great experience. Everything runs smoothly, and transferring a large number of products takes just a few moments. The app is well-organized, and all products are neatly categorized, making browsing and selection very efficient. One of the standout features is the customer service. Lorie, in particular, has been incredibly polite, knowledgeable, and responsive — sometimes replying to emails in under 5 minutes! The order fulfillment process is also very user-friendly and always on time. Overall, Trendsi has made managing our store much easier. Highly recommend!

xKlusive x Kouture Boutique

Apr 08, 2025  on Shopify

I was having an issue with the custom branding labels for almost a month now. I got ahold of someone in the 24/7 chat but unfortunately he was not much help at all. I was stressing because my website is launching next week and I was still without custom branding labels. I waited 24-48 hours for him to email me back as he promised and I heard nothing from him. I logged in today and used the chat one more time very faithful, this time around I was helped by a nice lady named ANYA! She was so much help, I could tell she genuinely wanted to help me resolve my issue, she sent step by step direction. Screen recordings to help me navigate and solve my problem, im now one step closer to having a successful website launch all thanks to Anya, I truly appreciate her hard work!

DFHR

Apr 08, 2025  on Shopify

This app is very useful for retail. It not only provides clothing but also private labeling and warehousing, which is great for an individual business to be able to get their name out there. I chatted with Lorena from customer care today, and shout out to you by the way, what an awesome experience Lorena was able to resolve all questions I had. They have a 24/7 chat which is also great for the night owls. 5stars is the highest I’m allowed to give, you all deserve all five of them. Thank you for Trendsi

Distressed Confidence

Apr 08, 2025  on Shopify

Lorie was very patient with me on my concerns and questions. She helped me through the process I was needing

Velletto

Apr 07, 2025  on Shopify

I am new to everything and a wanted to give a big shout out to Lorie and Harold for their patience and help in helping me get set up. They took their time ensuring I understood everything and provided so much useful information that has put me at ease to start enjoying my journey with my business

Shefashun

Apr 05, 2025  on Shopify

The Process is smooth and easy, very updated products and new items. customer service is awesome and fast.

Champagne Dreams

Apr 03, 2025  on Shopify

Hello! I just completed my first wholesale purchase with branding on Trendsi. The process was super simple. I had the pleasure of working with Chette and she was SO helpful, kind and efficient! Really appreciate her responding quickly and giving me all the answers I needed to move forward. Will certainly use Trendsi again for wholesale and hope to work with Chette in the future!

Prime Zone

Apr 02, 2025  on Shopify

I absolutely love trendsi! They actually have men's clothes for one! I've felt that men's dropship clothing is VERY hard to find! And luckily it seems like their men's section is growing. Great for women's clothing too obviously. Trendsi is my #1 dropship supplier for clothing on my site. Only things I would suggest that I think would make trendsi even more awesome is if they had more skinny/fitting clothes for men, had a lower MOQ for branding cause unfortunately, I cant use that feature and just a whole lot more men's ;P Also im mostly attracted to the more different and not so normal stuff they have. They definitely arent mundane

Swan secrets

Apr 01, 2025  on Shopify

Great customer support! Chamie was very patient and helped me reconnect my store smoothly. I appreciate their assistance and professionalism. Highly recommend!

Filo

Mar 31, 2025  on Shopify

I just wanted to shoutout Lorie for being an awesome customer support and answering all my questions. Just starting out my drop shipping journey and there's still lots to learn. I'm glad it wasn't hard to reach support and it wasn't an AI bot answering my questions. Thanks Lorie!

Glamping Gone Wild Outfitters

Mar 31, 2025  on Shopify

Trendsi has been wonderful to work with. Processing is quick and easy. I did buy one sample shoe that was a bit too small, but everything else has been perfect. I also really love how easy it is to brand my own clothing line. Thank you Trendsi

Primrose Signature Boutique

Mar 30, 2025  on Shopify

I had contacted customer service today; March 30th, and spoke with Mariel. It was the best experience with customer service I have ever had with any fashion company I have had to deal with. I needed to ask a few pressing questions on one order which required my assistance in an immediate response. Mariel was more than receptive to my concerns, my immediate need, and my requirement to for assistance due to the fact I had many mishaps on my own errors. I was able to receive my answers in a quick ,responsible, courteous, professional manner without leaving any doubt or concerns by the end of our conversation. I was more than satisfied with the service I received. It was an outstanding response from Mariel! Highly recommend Trendsi and their customer service! Especially with Mariel!!

Soulish Boutique and Shooz by LeLe, LLC

Mar 28, 2025  on Shopify

When I tell you Ms. Anya ROCKS! She answered all of my questions with clarity and understanding. Very prompt and timely! Thank you Trendsi! Keep it up!!! -Lisa(Boutique Owner)

Curvea

Mar 27, 2025  on Shopify

I love how seamless it is to add fashionable and stylish pieces to my online store! Yesterday, I worked with Lorena, and today, I had the pleasure of working with Charles to resolve an issue with my account. Strangely, my store was connected to another business, but Charles is now reaching out to the store owner to disconnect it, ensuring everything runs smoothly. Additionally, Charles provided a clear answer to a question I couldn’t find on Trendsi’s website, which completely resolved my confusion. I’m impressed with Trendsi’s quick and efficient support—so far, my experience has been great!

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