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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,323)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Extrinsic Beauty

Sep 30, 2025  on Shopify

It feels like they pay for good reviews. I sell handmade jewelry and I was very tired of making everything myself so I figured I'd give this a shot. Their products are ordered from AliExpress I know because I purchased jewelry making supplies from there some of their jewelry pieces I was able to find on AliExpress for a fraction of the cost. To make matters worse I put in an order for 7 items the order was stuck on "processing" for 11 days and now I have a tracking number that says the package hasn't been received yet. This is an oversea shipment so I'm sure it's another 10 days or so before it arrives. Thank God these were samples for me because if they were for an actual customer I would have had to refund them and I would look bad. Also don't put your money in the wallet they have because if you change your mind there is no getting your money back. You have to use it on samples or you forfeit your money. Find their products on AliExpress and order it from there at least it arrives on time. I would rather go back to hurting my hands making jewelry than do this.

Urban Credz

Sep 30, 2025  on Shopify

Since signing up with Trendsi and setting up my online store, I've found the support from Trendsi (in particular Anya) to be very helpful, extremely responsive, and no question was ever too much. Thank you for your great service!

Pretti Vogue

Sep 25, 2025  on Shopify

Shout out to Harold! He is very helpful. He explains how we will resolve the issue that we were experiencing in Trendsi App.

SaucySeda Network

Sep 20, 2025  on Shopify

Harold was very helpful in the support chat, he helped me resolve my issue and was very patient. Harold is the bestttt!!!! Meka was very helpful as well!! I had a store issue and she took the time to help me until it was fixed!!! Chette is also very helpful I had an issue with connecting my store and she fixed it right away!!! I always have a pleasant experience with Trendsi!!!

Cheeky Sleek & Chic

Sep 17, 2025  on Shopify

Five stars for Harold at Trendsi! He helped to solve my issues right away. I will definitely recommend working with Trendsi to others.

SaucySeda Network

Sep 17, 2025  on Shopify

Harold was very helpful in the support chat, he helped me resolve my issue and was very patient. Harold is the bestttt!!!!

MAD RUFFI

Sep 15, 2025  on Shopify

Exceptional support from Sam & Mikah. They addressed all of my questions thoroughly and promptly. Looking forward to a great partnership

Al3ila Store

Sep 13, 2025  on Shopify

Great dropshipping platform and customer service. Anya was very helpful and she did excellent job for solve my issue

StyleHub.com

Sep 12, 2025  on Shopify

I am a total newbie and Lorie was amazing and patient helping me find and do what I needed to do. Five star service!

Eddie and Ollie

Sep 11, 2025  on Shopify

Great first experience with customer service! I worked with Mikah when a customer had been sent the wrong item. It was a very smooth experience and was rectified immediately. Mikah was a pleasure to work with as she answered all of my questions and anticipated several others that I had. It is a comfort to know that Trendsi values their customers by offering real time help through their chat system. I feel confident knowing my store has the backing of Trendsi which is why so many of the products I offer are from Trendsi. Truly grateful. Thank you Trendsi and Mikah!!

BeauBella's Boutique

Sep 10, 2025  on Shopify

Such great customer service! Shoutout to Chette and Anya they're the best reps at Trendsi. Both answer the call to action to ensuring great customer service and escalating issues that arises to the right department. The turnaround for assistance is truly amazing!

Crawford Spencer Boutique

Sep 10, 2025  on Shopify

Amazing customer service!!! Help me when I was stuck in a bind starting out with my first dropshipping customer

Lily Grace Boutique

Sep 10, 2025  on Shopify

I just started with Trendsi and I'm still in the process of setting it up but with the help of Harold, it has gone a lot smoother!!

Style Her World

Sep 09, 2025  on Shopify

Sam from Trendsi was very kind to support me in my queries. Sam was very helpful and clearly showed me and gave me the suitable information for my inquires. Thank you Sam

Rosewood House

Sep 09, 2025  on Shopify

I had a customer enter the wrong shipping address and I was panicking because there was not a clear option to edit this, and half the order was through our store and the other half Trendsi. The Trendsi portion was already processing and ready for pickup. I got on the Chat immediately and Ria was a huge help! It was quite simple, but I had no idea how to adjust it. I have been really happy with Trendsi and their dropshipping so far. Customer service is exceptional.

THE UPTOWN RACK

Sep 04, 2025  on Shopify

I want to Thank CHETTE who was so patient and helpful solving my shipping problem that I was dealing with for 2 weeks... OMG she is amazing I can't thank her enough. Thank you Again Chette Appreciated.

My Store

Sep 03, 2025  on Shopify

Herold gives great customer service, and he also have so much patience with customers. I really appreciate his support.

Asioia

Sep 01, 2025  on Shopify

I want to thanks chette that helped me fox the problem that i had on my store , very quick reply , thank u very much for the help Also want to thanks “ anya “ She helped and solve my shipping issue , quick reply and expert Superb

KALYSDE

Aug 27, 2025  on Shopify

Mikah was very helpful and got my account approved very quickly- in a matter of minutes! So excited for my journey with Trendsi. Excellent customer service!

Haus Of Motha

Aug 27, 2025  on Shopify

Chette was amazing, kind, and patient with me. I appreciate that so much because I was confused and Chette remained humbled. Thank you.

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