Harold provided excellent customer service, he addressed my concerns with great patience and a positive attitude. I was trying to sync my new collection updates in Shopify with Trendsi but discovered that syncing isn’t possible without uninstalling the app. Although I didn’t want to uninstall, I suggested adding this feature in a future Trendsi update. As someone new to both platforms, I had to make some adjustments to my storefront. While the issue was beyond Harold's control, he went above and beyond to review my store settings and work with me to find a solution.

Trendsi has been amazing to work with. I had an inventory sync issue and their tech team — especially Raymart and Anya — were quick, helpful, and professional. They resolved everything efficiently and kept communication clear the whole way through. Highly recommend Trendsi for anyone looking for a reliable dropshipping partner! — Shreyes Murthy, Élégance & Co. https://eleganceco.ca

Anya was excellent help!! When I needed help I just reached out through the chat and they are always super responsive and helpful for all of our stores needs!

Been using them over a year know for my fashion brands and Lorena was very helpful in allowing me to switch countries location so that i could be able to access their US based inventory.

Amazing support – thank you Lorena! I’ve had a great experience using the Trendsi app. The products are solid, the shipping is smooth, and the platform is easy to use. What really stood out for me was the customer support. I had an issue that was stressing me out, and Lorena helped me out quickly, kindly, and professionally. She made the whole process so much easier, and I truly appreciate her support. Lorena, you're awesome! Having support like this makes running a business so much less stressful. Big thanks to the Trendsi team!

Trendsi is a wonderful app and always has new styles added daily. I love how you can choose items specifically shipped from the US. Trendsi support is amazing. Harold, Mia, Anya and the whole team have been quick to respond and the issue is always solved. Highly recommend this Shopify app.

Anya was excellent help!! Whenever I need any help I just reach out through the chat and they are always super responsive and helpful for all of our stores needs!

Harold was incredibly helpful in resolving my technical issue. He was professional, knowledgeable, and quick to identify and fix the problem. I truly appreciate his efficiency and the respectful way he handled everything. Excellent support experience—thank you, Harold!

Amazing app & even better support! Trendsi has been such a game-changer for my boutique. The products are high quality, shipping is fast, and the integration with Shopify makes it so easy to run my business. I also want to give a huge shoutout to Lorie from support—she’s been incredibly helpful and kind every step of the way! She made sure all my questions were answered and went above and beyond to help me get started. Thank you, Lorie!

This is the best app, it upload products to my site without any problem. Very easy to used, I LOVE the service. Customer service great. I am very happy that I started using the app. Trendsi is the best. Oswald Martin

Absolutely seamless experience! I had a few questions and Lorena from support went above and beyond—super responsive, kind, and efficient. Shoutout to Lorena for making the process effortless and even enjoyable. Highly recommend for any e-commerce business looking to scale with style. —Yvonne H., Yonni

Amazing Customer Service from Chette! I had an issue connecting my store to the Trndsi website, and Chette went above and beyond to help me solve it. She was patient, knowledgeable, and very friendly throughout the whole process. Thanks to her support, everything is now working perfectly with my Shopify store. Really appreciate her dedication and professionalism—she made the experience smooth and stress-free!

Harold was so Awesome! My products were not syncing correctly, and Harold was able to get them to sync in my store! He is very friendly and efficient at his job! He even sent an email to let me know that everything was back up and running! Everyone from the CEO to Technical support are very friendly and always very helpful no matter what day of the week it is they are all readily available to help make your business run smoothly. Thank you again Harold for your assistance you made my whole day!

Thank you Ria for explaining how to use Trendi for my start-up! Great service and clarity! And thank you Chette for your help, too! You're amazing and so helpful!

Exceptional Support from Anya As someone who’s new to trendsi and still finding my way around the app, I was feeling a bit overwhelmed, that was until I connected with Anya from the support team. She was incredibly patient, friendly, and knowledgeable. Not only did she guide me step by step through how the app works, but she also helped resolve some issues I was having with my online store. Thanks to her clear explanations and genuine support, I now feel much more confident using the platform. Anya went above and beyond, and I truly appreciate the time and care she took to help me. Support like this makes all the difference!

I installed this app when i first started my store. I've had some ups and downs but my support agent Harold really helped me out with getting my account set up and ready for retail use. I thank you Harold at Trendsi for your quick and efficient help and expertise, 10/10 recommend both.

Really like all the products on the platform. It's really easy to navigate and import products to my store.

I reached out to Trendsi pertaining to an issue of not seeing the items reflecting correctly and Harold answered me in a professional manner and advised me of a more efficient way to get my items added

I'm new to Trendsi and had quite a few questions about how orders and payments work. Harold explained everything clearly and patiently - from how the order flow works with Shopify to what I’ll be charged for and how shipping is handled. He also shared helpful links and made sure I understood each part. Really grateful for his support. Thanks again, Harold!

Anya is awesome! She helped me with every question I had—super patient and knowledgeable. I was honestly surprised by how many features the app offers. It's powerful, easy to use, and the support makes it even better. Highly recommend!