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Customer reviews: Trendsi: Fashion Dropshipping

Develop by Shopify

Reviews (1,382)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Eddie and Ollie

Sep 11, 2025  on Shopify

Great first experience with customer service! I worked with Mikah when a customer had been sent the wrong item. It was a very smooth experience and was rectified immediately. Mikah was a pleasure to work with as she answered all of my questions and anticipated several others that I had. It is a comfort to know that Trendsi values their customers by offering real time help through their chat system. I feel confident knowing my store has the backing of Trendsi which is why so many of the products I offer are from Trendsi. Truly grateful. Thank you Trendsi and Mikah!!

BeauBella's Boutique

Sep 10, 2025  on Shopify

Such great customer service! Shoutout to Chette and Anya they're the best reps at Trendsi. Both answer the call to action to ensuring great customer service and escalating issues that arises to the right department. The turnaround for assistance is truly amazing!

Crawford Spencer Boutique

Sep 10, 2025  on Shopify

Amazing customer service!!! Help me when I was stuck in a bind starting out with my first dropshipping customer

Lily Grace Boutique

Sep 10, 2025  on Shopify

I just started with Trendsi and I'm still in the process of setting it up but with the help of Harold, it has gone a lot smoother!!

Style Her World

Sep 09, 2025  on Shopify

Sam from Trendsi was very kind to support me in my queries. Sam was very helpful and clearly showed me and gave me the suitable information for my inquires. Thank you Sam

Rosewood House

Sep 09, 2025  on Shopify

I had a customer enter the wrong shipping address and I was panicking because there was not a clear option to edit this, and half the order was through our store and the other half Trendsi. The Trendsi portion was already processing and ready for pickup. I got on the Chat immediately and Ria was a huge help! It was quite simple, but I had no idea how to adjust it. I have been really happy with Trendsi and their dropshipping so far. Customer service is exceptional.

THE UPTOWN RACK

Sep 04, 2025  on Shopify

I want to Thank CHETTE who was so patient and helpful solving my shipping problem that I was dealing with for 2 weeks... OMG she is amazing I can't thank her enough. Thank you Again Chette Appreciated.

My Store

Sep 03, 2025  on Shopify

Herold gives great customer service, and he also have so much patience with customers. I really appreciate his support.

Asioia

Sep 01, 2025  on Shopify

I want to thanks chette that helped me fox the problem that i had on my store , very quick reply , thank u very much for the help Also want to thanks “ anya “ She helped and solve my shipping issue , quick reply and expert Superb

KALYSDE

Aug 27, 2025  on Shopify

Mikah was very helpful and got my account approved very quickly- in a matter of minutes! So excited for my journey with Trendsi. Excellent customer service!

Haus Of Motha

Aug 27, 2025  on Shopify

Chette was amazing, kind, and patient with me. I appreciate that so much because I was confused and Chette remained humbled. Thank you.

Teresa's Fashionista LLC

Aug 26, 2025  on Shopify

I had several concerns with my account and Sam assisted me in answering all of my questions. She is patient, knowledgeable and a delight to work with. She even provided me with the resale documentations I need with both of my companies to resale brand items. Thanks a million, Sam!

Shapeiva

Aug 23, 2025  on Shopify

Excellent prompted customer’s service Harold was very patient and helpful in me resolving my issues

Linda's Lovely Gifts

Aug 20, 2025  on Shopify

I am based in the UK and made an initial enquiry. Lorie answered almost immediately and was really helpful. I had several initial questions, before signing up, and she was brilliant. Would definitely recommend - excellent customer service. Thank you.

Emaanstyle

Aug 18, 2025  on Shopify

Huge shout-out Anya, She really helped me and understand my situation. she helps me to resolve my query quickly. Thanks to Anya from Trendsi :)

GirlSavvi

Aug 18, 2025  on Shopify

Ria and Team was awesome! They were patient with me and via emails and with guidance, I was able to get to the bottom of my issue. Great Support!

Menfitly

Aug 17, 2025  on Shopify

Rough start up and it'd be hopeless if it wasn't for the prime agent communications from Trendsi support agent, Chette. She's a true miracle worker. Shout out to Chette, Shopify, and Trendsi!!!

Dark Aesthetic

Aug 17, 2025  on Shopify

Chette was awesome I had been trying for weeks to figure out a issue. Chette was patient and walked me through step by step and now it is fixed in less than 5 min

one0one clothing

Aug 17, 2025  on Shopify

Shout out to Lorie who assisted me online for an issue, she was very prompt and quick. I didn't have to try hard to explain, she fixed the issue very quick. 5 star.

Jewels By Lady Cha Boutique, LLC

Aug 15, 2025  on Shopify

I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated! Just to add a brief comment regarding the connection with Trendsi and Shopify. This is an excellent service that streamlines the e-commerce process tremendously. I am relatively new to this, and the companies have been beneficial!

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