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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,900)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Glitter & Grace

Feb 07, 2025  on Shopify

This is my first time ever using a drop shipping tool and Mariel was wonderful at answering all of my questions and walking me through a simple change to correct an error on my Shopify site! Looking forward to working with Trendsi more! Great customer service ❤️

urban farmgirl boutique

Feb 07, 2025  on Shopify

I needed some information pertaining to wholesale and drop shipping items. I was connected with Anya and she was simply amazing! She answered every question I asked, was super informative and got me going on the right track to my new adventure of drop shipping!

HTO Apparel

Feb 05, 2025  on Shopify

While Trendsi offers a tempting selection of stylish clothing that can definitely generate sales, their shipping practices are severely lacking and ultimately damaging to my business. I've placed over 50 orders with them, and a shocking quarter of those remain unshipped. This isn't a minor issue; it's a significant problem that's impacting my bottom line. I understand that international shipping can sometimes be delayed, and I'm willing to be patient. However, the explanations I'm receiving from Trendsi's customer support are simply unacceptable. I'm consistently told that the delays are due to overseas holidays. While I can accept a few days' delay for a holiday, claiming that vendors have been on holiday for three weeks is frankly unbelievable. It feels like a blatant stall tactic, and it's eroding my trust in the platform. The fact that orders placed as far back as January 19th are still not shipped as of February 5th is completely unacceptable. This kind of delay is not just inconvenient; it's actively costing me money. Customers are understandably frustrated by the long wait times and are beginning to cancel their orders. When customers cancel, I lose sales, and that loss falls squarely on me. I rely on Trendsi's dropshipping service, and when they fail to deliver on their end, I'm the one who suffers the consequences. My experience with Trendsi's shipping has been extremely negative. The quality of the clothing is irrelevant if it never reaches the customer. Until Trendsi addresses these serious shipping issues and provides more transparent and timely communication, I cannot recommend their dropshipping services. The potential for sales is there, but the risk of losing customers due to excessive delays is simply too high.

Tia's Treasure Collections

Feb 04, 2025  on Shopify

My experience with Trendsi Customer Service has been very Delightful and I must say they respond very quickly, I recently spoke to Harold who immediately responded to my inquires and offered assistance. I really like the fast communication through WhatsApp.

11:11 Fashion

Feb 02, 2025  on Shopify

We had questions about shipping today and Lorena helped us clarify the processing of our current orders and for future orders. Thank you so much for your patience Lorena and your understanding.

Refined Lace

Feb 02, 2025  on Shopify

Mariel Abitona was a great help, she provided me with a visual aid to make sure i understood the answer to my question. I've been using this supplier for a while, and am really happy with their service. Great for starters, and experienced users.

Omni-Cosmic Boutique

Feb 01, 2025  on Shopify

i had an issue with an order, my questions got answered very quickly. Chette was very helpful and nice! From what ive seen so far the clothes are great, i do wish there was other styles to present to my customers, like alternative for example, the styles they have are pretty cute and my customers love what they have purchased and quality has been great as well.

Panoptic Boutique

Jan 30, 2025  on Shopify

I had some questions regarding returns, and Marieshell was very helpful. There was no wait, she responded immediately.

We Are Israel

Jan 29, 2025  on Shopify

Trendsi is absolutely the best! Although I wish was there were more diversity with the models ethnicities, I overall love this app! The prices are great the products are of great quality and customer service is unmatched!!!

Extraordinary

Jan 29, 2025  on Shopify

Mariel from Trendsi was incredibly kind and efficient. She addressed my concerns quickly and made sure I had all the information I needed. Her professionalism and friendliness made my experience so much better. Thank you, Mariel!

Addie Grace Boutique

Jan 28, 2025  on Shopify

I am just starting out so of course I have tons of questions as I move through the process and customer support from Trendsi has been amazing so far. Charles was very helpful and patient with me, answering all my questions even after repeating the same question multiple times. He did not rush me and made sure I understood. Great job!

Mollie Mae Boutique

Jan 28, 2025  on Shopify

Super helpful anytime I have a question and use the customer support chat. Anya helped me with figuring out tracking info for overseas packages.

Femmebot Clothing

Jan 28, 2025  on Shopify

Harold and Anya were amazing. I love this app. It makes Dropshipping so easy and the customer service is stellar. I highly recommend it.

Tendance Montreal

Jan 27, 2025  on Shopify

Happy to come across Trendsi. Looks like the best option to continue dropshipping in the clothing niche! Lorie was very kind, thank you. Can't wait to start working with Trendsi.

Bags for You Boutique

Jan 26, 2025  on Shopify

I have been looking for something like this for a while, I am so excited to get sales on my online store. So easy to build

Ms Emmert Designs

Jan 22, 2025  on Shopify

its really easy to use, havent gotten a sale so cant speak on that end but so far easy to use is what i got

Plus Size Best

Jan 22, 2025  on Shopify

Hey Charles was great at helping me out with all my questions and concerns very kind and professional..

Mack and Mav Boutique

Jan 22, 2025  on Shopify

Lorena was very helpful helping me with a tracking matter. Trendsi has been a great partner to my boutique!

Lustral Designs

Jan 22, 2025  on Shopify

Marieshell was fast, helpful and very friendly. She was able to help me with three questions very quickly and with limited effort or explanation needed on my part. In fact, no explanation needed. She caught on right away not only helped, but reassured me as well.

Vibrations Clothing Boutique (VCB USA)

Jan 21, 2025  on Shopify

Shout out to Charles for helping me this evening. I was so exhausted but needed help processing an order and I needed to check the status of my labels. Thankfully, Charles was thorough and quick. He answered all of my questions and my issues were resolved. Thank you, Charles.

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