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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Style4Fashion

Nov 02, 2024  on Shopify

i like this app its easy to manage only problem is some times its hard to know the product is double uploaded. There should be a option if you double upload so it can stop you

BT The Label

Nov 01, 2024  on Shopify

100/10 Trendsi is without a doubt the best app I could've found and their support is TOP NOTCH. Charles was so patient and helpful in solving the issue with my shop!

Kvlture Style & Beauty Boutique

Oct 31, 2024  on Shopify

Harold provided fantastic customer service when I needed help with damaged items that my customer received. Harold was very kind and very informative to help me get the issue resolved.

Ayolonapparel

Oct 31, 2024  on Shopify

I recently used the Trendsi app on Shopify and had a fantastic experience! Raymert from customer service was incredibly helpful and responsive, making my questions feel important. The app itself is easy to navigate and perfect for managing my fashion inventory. I highly recommend Trendsi, especially with such great support from Raymert.

North Hill Boutique LLC

Oct 29, 2024  on Shopify

Trendsi is great. They have a wide range of women's fashion to choose from. And their chat support is great too. I had an issue with an order (my fault, not theirs), and Charles helped to make it right. Excellent customer support!

Chic Glamor

Oct 29, 2024  on Shopify

I would like to show gratitude to customer service rep Chette. She answered all of my questions and was very patient with me throughout our session. She is a treasure trove of knowledge and a valuable addition to Trendsi

ChanteUnique

Oct 29, 2024  on Shopify

Trendsi is amazing!!! And the staff is always there for you. I want to send a special shout out to (Dave) who went above and beyond to help me with an issue that I myself caused. I’ve never had such great customer service. JUST AMAZING

Victoria Paige Boutique

Oct 29, 2024  on Shopify

Just finished working with Lorie, she was a big help with an issue we were having with an order. She took her time and made sure we were happy with the end result of our issue.

American Women

Oct 28, 2024  on Shopify

I just started my store and I am grateful especially to Harold who helped me with professionalism in all my questions, thank you very much

ShopBJ

Oct 27, 2024  on Shopify

Harold was very polite and professional! He made me very comfortable during my very first sale tonight!

Trenddy Threads

Oct 27, 2024  on Shopify

Ok, I just got finished working with Harold. He spent so much time with me helping me correct what Shopify could not. I worked with Shopify for days! Harold was so patient and understanding of my concerns. He knew what he was talking about! That's more than I can say for Shopify support. I give him 5 stars!

Lago Body

Oct 27, 2024  on Shopify

Harold was exceptional (and fast to respond) and the problem with the store not connecting to the products was resolved and quickly with his great communication! I can only say that the support was very impressive and should I need anything in the future, I would not hesitate to ask!

Transierra Jewelry

Oct 25, 2024  on Shopify

Had setbacks setting up my store and I had to contact costumer support. It was such an awesome feeling having a real person walk you through the whole process. Thank you Joel for all your help!!

Jewl Essence,LLC

Oct 25, 2024  on Shopify

I haven't really used the service yet. I am just getting started. I needed some help from customer service though, and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered all of my questions and made the customer service chat easy. Thank you, Joel!

Egg Ventures

Oct 25, 2024  on Shopify

Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ and Oz businesses from using the app. You would have thought Trendsi would add this feature before launching a business in those countries? Anya, their customer service representative was lovely though and really helpful 10/10

LAILANY

Oct 24, 2024  on Shopify

I recently had the pleasure of interacting with Raymart and Harold in the customer service department at Trendsi, and I couldn't be more impressed. Both of them demonstrated professionalism and a genuine willingness to assist, making my experience seamless. They were attentive to my concerns and provided clear, helpful solutions. It’s refreshing to encounter such a dedicated team focused on customer satisfaction. Thank you, Raymart and Harold, for your exceptional service!

LOTUS STUDIO

Oct 24, 2024  on Shopify

I'm new to Trendsi and already I love the experience. A representative has already called me to welcome me to Trendsi and offered support if needed. Love This!

Effies Finds

Oct 23, 2024  on Shopify

I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!

FamilyThingies

Oct 23, 2024  on Shopify

"I’m a new vendor, and starting something new isn’t always easy. I had several questions, but Lorie has been incredibly helpful. She answered all of my questions, making everything much easier for me. I really appreciate her support."

Montret

Oct 22, 2024  on Shopify

Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love? Trendsi is an amazing app!

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