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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,913)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Lago Body

Oct 27, 2024  on Shopify

Harold was exceptional (and fast to respond) and the problem with the store not connecting to the products was resolved and quickly with his great communication! I can only say that the support was very impressive and should I need anything in the future, I would not hesitate to ask!

Transierra Jewelry

Oct 25, 2024  on Shopify

Had setbacks setting up my store and I had to contact costumer support. It was such an awesome feeling having a real person walk you through the whole process. Thank you Joel for all your help!!

Jewl Essence,LLC

Oct 25, 2024  on Shopify

I haven't really used the service yet. I am just getting started. I needed some help from customer service though, and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered all of my questions and made the customer service chat easy. Thank you, Joel!

Egg Ventures

Oct 25, 2024  on Shopify

Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ and Oz businesses from using the app. You would have thought Trendsi would add this feature before launching a business in those countries? Anya, their customer service representative was lovely though and really helpful 10/10

LAILANY

Oct 24, 2024  on Shopify

I recently had the pleasure of interacting with Raymart and Harold in the customer service department at Trendsi, and I couldn't be more impressed. Both of them demonstrated professionalism and a genuine willingness to assist, making my experience seamless. They were attentive to my concerns and provided clear, helpful solutions. It’s refreshing to encounter such a dedicated team focused on customer satisfaction. Thank you, Raymart and Harold, for your exceptional service!

LOTUS STUDIO

Oct 24, 2024  on Shopify

I'm new to Trendsi and already I love the experience. A representative has already called me to welcome me to Trendsi and offered support if needed. Love This!

Effies Finds

Oct 23, 2024  on Shopify

I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!

FamilyThingies

Oct 23, 2024  on Shopify

"I’m a new vendor, and starting something new isn’t always easy. I had several questions, but Lorie has been incredibly helpful. She answered all of my questions, making everything much easier for me. I really appreciate her support."

Montret

Oct 22, 2024  on Shopify

Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love? Trendsi is an amazing app!

Blueberi Boutique

Oct 18, 2024  on Shopify

I have been very pleased with my drop shipping experience using Trendsi. I think they have a wonderful variety of clothing and accessories that I can either purchase for my store, or dropship. It allows me to build a wonderful website and pay for merchandise as I sell it. I also want to brag on my customer service support representative Harold. He answers me quickly anytime I have an issue and works diligently to solve my problem no matter what it is. Thank you, Harold! Good job! I appreciate your help.

Comfy Shoes

Oct 17, 2024  on Shopify

incredible customer service, Charles was just great, the best i have seen till now. looking forward to explore the drop shipping with Trendsi for first time. Update: has another issue on shopify, contacted Joel in Customer support and he is a pro, very smart. thank you Trendis team

Opulent Empire

Oct 17, 2024  on Shopify

Love their high quality clothing and prestige customer service which was handled by Chette for me. I would definitely recommend me.

Sana Stylehouse

Oct 16, 2024  on Shopify

Trendsy is the best app for dropshipping, iv personaly tried all the platforms trendsy is good in listing inventory management and fulfillment, HAROLD was very helpful throught my shop setup. Thank you

We Have It All

Oct 16, 2024  on Shopify

The assistance received today by Lorie Ligue was very helpful. She was able to answer my questions about drop shipping and TikToc store very efficiently. Thanks for all your help.

Ravish

Oct 16, 2024  on Shopify

As always saving the 5th star for the near future after I have fully worked with trendsi but as of now I had some challenges and through the lovely customer service of Lorie a huge shout out for her, your assistance is greatly appreciated and I see a bright future working with you!

Iconic Settings

Oct 15, 2024  on Shopify

I am new to Shopify, but have been happy thus far with Trendsi. There is a great selection of nice apparel and accessories that are of good quality. In addition, Trendsi has great customer service. I needed help with a customer order and Charles from Trendsi helped me with the problem promptly.

Theomese Fashion House

Oct 12, 2024  on Shopify

I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)

Trendy by Luna

Oct 12, 2024  on Shopify

GREAT CUSTOMER SUPPORT THRU THEIR CHAT SYSTEM. SHOUTOUT TO CHARLES. HE WAS VERY RESPONSIVE AND HELP ME SOLVE MY ISSUE WITHIN MINUTES.

Clove

Oct 11, 2024  on Shopify

Amazing app, great interface, great product selection, and AMAZING customer support. Their support reps are like out of this world helpful and Anya specifically is the best of the best!

Two Blessings Boutique

Oct 10, 2024  on Shopify

I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY

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