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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Dear Autumn

Aug 25, 2024  on Shopify

I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!

Velvet Noire Boutique

Aug 25, 2024  on Shopify

Chette and Trendi are always helpful when I have questions about orders, returns, or anything! Thanks for the help and for always being kind.

Boutique Bliss

Aug 23, 2024  on Shopify

I have been very impressed with the clothing and service from Trendsi and will continue to use them for all of my Boutique needs.

Just Be 72

Aug 23, 2024  on Shopify

Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.

Before The Cruise

Aug 22, 2024  on Shopify

I’ve been thoroughly impressed with Trendsi! Their clothing is incredible, but what truly stands out is their lightning-fast customer service. I had a minor issue with my order, and their team resolved it almost instantly with a friendly and efficient approach. Dropshipping with them is a breeze!

East Hills Casuals

Aug 21, 2024  on Shopify

I like the ease of using Trendsi and all the simple functions that comes along with it. I don't have to guess how it works, all the instructions laid out nicely and easy to follow.

My Store

Aug 21, 2024  on Shopify

anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help

Uncommon Purpose

Aug 19, 2024  on Shopify

Anya, Dave, Charles and Ingrid are amazing!! The support they gave me was outstanding. They responded to all of my questions so quickly! And I had a lot of them! They gave me excellent customer service! They guided me on how to setup a few things so graciously and promptly. I’m so glad I picked Trendsi!! Thanks for all you do!! You guys are amazing and so professional.

Emerald XO Ivy

Aug 19, 2024  on Shopify

Lorie is the best! She was very helpful and answered all my questions I had with great depth and thought!

The Globe Mart

Aug 19, 2024  on Shopify

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

Glowup For All

Aug 18, 2024  on Shopify

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it. Edit: I almost wasted my time to try them again then remembered how their actions never match their words. With their OWN WORDS on several articles on THEIR WEBSITE as well as one of their representatives told me that I'm not required to obrain a seller's permit or business lisence unless I start generating over a specific number a year or specifically with Trendsi if I want to purchase a sample, being responsible I read their articles and confirmed with their representative first. Then redesigned my website, branding, marketing emails, banners, ads etc to based on their products only to block me not even half way from adding the collections I spent NIGHTS organizing. They emailed me following my review saying to reply if I need any help etc, followed up 2 times to that email and no response. Idk what possessed me to reinstall the app, but thank god I rememebered. Imaging running this kind of business and don't know a thing about shopify's requirements or dropshipping in general, let alone their own policies. AND OH MY LORD, just read this response to this review. Instead of trying to be helpful, they are more worried about dismissing my review. I uninstalled their app because they stopped me from adding products saying I need to order a sample to prove I'm a human due to my activity, not took down my store. Still building it. Tf is wrong with this company, lmao. So disrespectful, after all the communication I had with them, wow. Imagine saying I'm fake just because I wrote my experience, immature is all I can say. Also I just love shopify, me responding to this stupidity is proof enough that I'm real, but my review also shows I've tried their app for 4 days, and they're saying my store was deleted after 3 days of free trial? As if they know me? I'm laughing my butt off. Plus they emailed me on August 5 which I responded to not once but twice from my work email. If actions don't match their words was a company. Circus.

Whimsical Design

Aug 18, 2024  on Shopify

Joel was very helpful in directing me to where my selling permit should be located in my account, thank you! Appreciate your help :)

LavateroO

Aug 18, 2024  on Shopify

I'm really impressed with Trendsi! The selection is fantastic, and the customer support is outstanding. Anya & Dave are particularly exceptional, always providing quick and knowledgeable assistance. Excellent service all around!

REACH.EACH.GENERATION.

Aug 18, 2024  on Shopify

Joel! Absolutely Phenom Representative! He delivered and provided professional and efficient instructions to open up shop now and gave us tips that will allow our brand expansion even more extendable to reach higher endeavors! I just will not stop smiling.

Made Just Like Me

Aug 18, 2024  on Shopify

I love this app and how easy it is to add items to my store. The variety of items is great and my customers have been very happy so far!

My Store

Aug 17, 2024  on Shopify

Harold was AWESOME, very knowledgeable, fast response and very patient. He walked me thought step by step and resolved my issue'. Its great to have Trendsi on our team

Calina

Aug 15, 2024  on Shopify

Charles provided great customer service, addressing my needs with care and professionalism. His friendly approach made the experience easy and pleasant.

FASHION FLOOD

Aug 13, 2024  on Shopify

Anya was responsive and patient with my issues and helped me figure out important configuration settings I previously overlooked.

Blue Sage Chic Boutique

Aug 13, 2024  on Shopify

Harold was very helpful and quick to answer my questions about using product photos to promote my shop on social media. I appreciate him making my mind at ease as a new online shop owner. Thanks again!

Charm

Aug 12, 2024  on Shopify

I was having some issues on Trendsi, but Raymart and Chette were a big help, and helped solve all my problems, amazing customer support!

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