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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Just Bow Gifts

Jul 14, 2024  on Shopify

Hi, I am super excited for the opportunity to team up with Trendsi! Charles provided me all the information needed to wholesale or drop ship my products. I am currently doing, Wholesale! Charles helped me with all the information and was thorough with every question I had, and I had a lot, LOL! Huge shout out and Thank You again, to Charles!!!!

The Art Nook

Jul 14, 2024  on Shopify

Great customer support! Lorie just made my day! I have been struggling for days and finally made up my mind to contact the customer support. And with in minutes she solved the out of stock problem of my inventory!! I am really thankful!! She taught me each and every thing step my step, screenshot by screenshot! I have never had a better customer support anywhere in the whole wide world! Honestly!

Midwest Mommas Galore

Jul 13, 2024  on Shopify

Joel is always great and he provides excellent service every time we interact! Great company to deal with!

The Edge

Jul 12, 2024  on Shopify

Got my first order after including some styles on my website only a week prior. Had several questions regarding setup and Raymart was extremely helpful in answering all of them. He was very patient and super knowledgeable. Thanks so much again Raymart for helping me out. Looking forward to increasing my online sales thanks to the ease of Trendsi's dropshipping methods.

H&G Retail

Jul 11, 2024  on Shopify

Charles, Was excellent very helpfull, patient, and want out of his way to make sure he answered all questions and walked me through the tasks I needed to take care of.

Tank Tops For You™

Jul 11, 2024  on Shopify

Thank you Anya for being available so late at night and answer all my questions. Your patience was sooooooo appreciated!!

Curvy Craves

Jul 10, 2024  on Shopify

Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.

serendipityandsass

Jul 09, 2024  on Shopify

Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.

Luxx Social

Jul 08, 2024  on Shopify

Trednsi support is always there to help. Chette did an amazing job with me processing my first return.

The Mega Vault

Jul 07, 2024  on Shopify

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

Kiara Starling

Jul 06, 2024  on Shopify

I love this app and their customer service. Joel helped me figure out what I was doing wrong in no time.

My Store

Jul 01, 2024  on Shopify

I chose trendsi for my dropshipping store because they make it so easy to integrate and of course being free is amazing. Charles was very helpful when I had a ton of questions via chat!! I love that I can always access a representative if needed.

Inspired Fashion 40

Jun 30, 2024  on Shopify

Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!

TROVE

Jun 30, 2024  on Shopify

I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.

Next Chapter

Jun 30, 2024  on Shopify

Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.

Artemis & Athena

Jun 28, 2024  on Shopify

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order! ✨

Suit Yourself Fashion

Jun 28, 2024  on Shopify

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Coastal Cowgirl Boutique

Jun 27, 2024  on Shopify

Charles was a great help with getting my selling permit approved! Great response times, awesome products, great pictures

Style Rx

Jun 26, 2024  on Shopify

There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.

Noble and Rebel

Jun 26, 2024  on Shopify

I like the app as they have several different options to choose from, the process to migrate the data to the website its simple and fast.

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