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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,914)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

LavateroO

Aug 18, 2024  on Shopify

I'm really impressed with Trendsi! The selection is fantastic, and the customer support is outstanding. Anya & Dave are particularly exceptional, always providing quick and knowledgeable assistance. Excellent service all around!

REACH.EACH.GENERATION.

Aug 18, 2024  on Shopify

Joel! Absolutely Phenom Representative! He delivered and provided professional and efficient instructions to open up shop now and gave us tips that will allow our brand expansion even more extendable to reach higher endeavors! I just will not stop smiling.

Made Just Like Me

Aug 18, 2024  on Shopify

I love this app and how easy it is to add items to my store. The variety of items is great and my customers have been very happy so far!

My Store

Aug 17, 2024  on Shopify

Harold was AWESOME, very knowledgeable, fast response and very patient. He walked me thought step by step and resolved my issue'. Its great to have Trendsi on our team

Calina

Aug 15, 2024  on Shopify

Charles provided great customer service, addressing my needs with care and professionalism. His friendly approach made the experience easy and pleasant.

FASHION FLOOD

Aug 13, 2024  on Shopify

Anya was responsive and patient with my issues and helped me figure out important configuration settings I previously overlooked.

Blue Sage Chic Boutique

Aug 13, 2024  on Shopify

Harold was very helpful and quick to answer my questions about using product photos to promote my shop on social media. I appreciate him making my mind at ease as a new online shop owner. Thanks again!

Charm

Aug 12, 2024  on Shopify

I was having some issues on Trendsi, but Raymart and Chette were a big help, and helped solve all my problems, amazing customer support!

The Messy Mom Shop

Aug 10, 2024  on Shopify

Anya was great! She was quick to respond and friendly! This was my first time contacting support and the experience was great.

Three Crosses Gift Shop

Aug 10, 2024  on Shopify

Ingrid was and is Awesome, this only thing I'm wondering is why all the products say sold out after I add them to my Shopify. Praying it works out, if it does I won't look anywhere else for products!! That so far is my only concern. Three Crosses Gift Shop Thanks again Ingrid- looking forward to working more with you

Flutter Heart Boutique

Aug 09, 2024  on Shopify

I love Trendsi! They have a great selection of fashionable clothing. This is my first time setting up a dropshipping store and have loved just how easy they've made the whole process.

Fashion y Mas

Aug 09, 2024  on Shopify

⭐⭐⭐⭐⭐ Exceptional Service and Insight! I recently had the pleasure of working with Harold and Bernadette, and I must say, their dedication to providing answers to my questions was outstanding. From start to finish, their approach was both thorough and insightful. They took the time to understand my needs and went above and beyond to ensure I had all the information I required. Their ability to clarify complex issues with such precision and care truly sets them apart. I highly recommend Harold and Bernadette to anyone looking for expert advice and exceptional service. They are a real asset and made my experience incredibly positive!

TheeQueenBeesQloset

Aug 09, 2024  on Shopify

Love Trendsi and there clothes! also Harlod is an all star at supporting me and my business and ensuring any issues or questions I have are answered and taken care of

Completami

Aug 08, 2024  on Shopify

I love the fashion selections. However, I continued to get shipping problems at checkout. I contacted Dave in support. He got right on it. Diagnosed the problem and fixed it! It was my configuration error. I cannot say enough about this level of support. Nor, can I say enough about the quality and great price points for their products.

AdoreStarr

Aug 07, 2024  on Shopify

I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!

Jenni's Glocal Curations

Aug 05, 2024  on Shopify

I am building up my site and they make it very easy. It is also a great way to stock up on samples for shows as well. Thank you Trendsi!

Diamond Christyle

Aug 05, 2024  on Shopify

Joel was awesome! He took his time to help reconnect my store and get my products back on my store. He made the process easy and smooth. Very professional and patient.

Designs on 9th

Aug 05, 2024  on Shopify

Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!

Shapelyfashion

Aug 04, 2024  on Shopify

They have beautiful products and excellent customer service, Charles is very professional, patient, polite and very helpful in answering all my questions

Glowup For All

Aug 04, 2024  on Shopify

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it.

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