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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,287)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Truly Simple Boutique

Oct 07, 2024  on Shopify

Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response

shopnoemie

Oct 06, 2024  on Shopify

I have been using this app for the past 4 years and I love it. Their customer service is always professional and quick to help... especially their customer service rep, Chette. She was awesome! I've never had an issue they could not help me with. Great company! I will definitely be using this app for years to come.

MyFave Boutique

Oct 06, 2024  on Shopify

Anya from Trendsi Support was highly positive and efficient. Anya was quick to connect, polite, and professional throughout the conversation. She provided clear and helpful responses to each query, including guidance on placing products on Google Merchant Center. When asked about changing the vendor name to "MyFave Boutique," she confirmed that it would not affect syncing, showing her expertise in the matter. Her friendly demeanor added a personal touch, especially with her warm expressions of gratitude when you offered to leave a review. Anya’s approach was highly supportive, making the interaction seamless and pleasant.

Pink&Cute Boutique

Oct 06, 2024  on Shopify

I recently started my dropshipping store, and chose the Trendsi Shopify app to help me in this exciting( and sometimes overwhelming) journey. I have to say, the customer support provided by the representative today was exceptional! Huge shoutout to Anya from the Trendsi support team! I had a lot of questions, and she patiently answered each one providing me with the guidance I needed to feel confident moving forward.Thank you so much for all of your help today!

modern lingerie shop

Oct 05, 2024  on Shopify

Nice experience with support team of trendsi. Support staff "Chette" help me lot and solve my queries and I Highly recommended to everyone for using Trendsi

Glam Baba

Oct 04, 2024  on Shopify

Rating: ⭐⭐⭐⭐⭐ “I’ve been using the Trendsi app for my store, and I’m beyond impressed with the service! The app itself is user-friendly and perfect for drop shipping, but what really stood out to me was the customer support. Joel has been incredibly helpful with everything, from guiding me through setup to addressing all my questions in a timely manner. His support made the whole process smooth and stress-free. If you’re looking for a reliable platform with excellent customer service, I highly recommend Trendsi. Big thanks to Joel for going above and beyond!”

Divasha

Oct 03, 2024  on Shopify

best fashion drop shipping app with great 24/7 customer service and shoutout to Lorie for good assist.

URBANA VILLAGE

Oct 02, 2024  on Shopify

I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!

Ninnwe

Oct 01, 2024  on Shopify

I always get my questions answered clearly without any problems. I would like to thank Charles for helping me in the last chat.

Bloom Fitness Collective

Oct 01, 2024  on Shopify

Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me. Great experience with Trendsi and their support team!!

RAE-NYC

Sep 29, 2024  on Shopify

Lorie was a tremendous help in helping me set up my Shopify account for Dropshipping. I can’t wait to be a partner of Trendsi!

Me-necessity

Sep 29, 2024  on Shopify

Charles & Chette was very patient with helping me to understand the payment process with my store and Trendsi. I appreciate their professionalism.

Trueblood collective

Sep 26, 2024  on Shopify

I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!

Trend Hub Marketplace

Sep 26, 2024  on Shopify

Anya was super helpful in getting my issue resolved. She was quick, thorough, and had me up an running in minutes. I can't thank her enough for her help with my issue. I am new to this business and if everyone at Trendsi is as great as Anya i look forward to a happy and profitable future.

Phashion-De-Luxe

Sep 26, 2024  on Shopify

The support that I received from Harold was top notch. I truly appreciate the service that he provided to help me with my issues. My review about the app itself will come at a later date.

Coast 2 Coast Lax USA

Sep 23, 2024  on Shopify

Lorie thank you for your help with checkout. It was simple and easy and you answered all my questions.

Carolina Side Street Market

Sep 22, 2024  on Shopify

I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!

Couture Bliss Boutique

Sep 22, 2024  on Shopify

Thanks to Harold all my questions was answered. Harold did an amazing job getting me to better understand payment methods for Trendsi.

Captain's Charitable Treasure Trove

Sep 18, 2024  on Shopify

I am very happy with Trendsi. They have a lot of natural fiber clothing and the support help with Dave/Raymart and others is over the top great. Highly recommend!

Boutique Fashion Look

Sep 18, 2024  on Shopify

The girl named Chette she is the best customer service-kind, helpful and smart- thank for your help !

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