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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

VACCIMO

Apr 18, 2024  on Shopify

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

My Store

Apr 17, 2024  on Shopify

Joel , thank you for the help , good customer support , easy to manage , great app for bulk product listing in fashion vertical , hope they can add more markets in the future

The MAC Gift Co.

Apr 17, 2024  on Shopify

I received my first order on Shopify for some Trendsi items so, I reached out to chat with a Trendsi agent/Angelo. He was very knowledgable and assistend me with a few questions I had, easing my mind. I'm excited to work with Trendsi.

Demo Store

Apr 17, 2024  on Shopify

Recently I have faced some store connectivity issues and Mr. Harold, from customer support helped me a lot and they always gave prompt answer.

Savvy Innovation

Apr 17, 2024  on Shopify

I can't rave enough about my recent experience with Trendsi, especially with their outstanding Chat Support agent, Harold. As a business owner navigating the intricacies of inventory management and account verification, I found myself in need of some guidance. Fortunately, Harold was there to save the day! From the moment I initiated the chat, Harold greeted me with warmth and professionalism. His cheerful demeanor instantly put me at ease, and I knew I was in good hands. Despite the complexity of my inquiries, Harold demonstrated an impressive depth of knowledge about Trendsi's platform and its features. Not only did Harold patiently walk me through the process of restocking inventory, but he also went above and beyond by guiding me through the account verification procedure. His step-by-step instructions were clear and easy to follow, making what could have been a daunting task a breeze. What truly sets Harold apart is his genuine commitment to customer satisfaction. In a world where customer service often falls short, Harold and the team at Trendsi have set the bar high. Keep up the fantastic work!

Shazy

Apr 16, 2024  on Shopify

I have tried different Dropshipping Apps. Trendsi is the one I enjoy the most. It's easy to sync with Shopify.I love the way it is set up and how easy it is to look for products and send them to the store. Customer support is great. No matter who you talk to, they are always friendly and very helpful. Chette, Dave and Angel were very helpful today with a technical issue I had with my store that affected the syncing of my products with all my 3rd party apps. If I had to choose between all my apps, I would stay with this one ✨

The Lavish Boutique

Apr 16, 2024  on Shopify

I am truly excited about having my own store! I was instructed to upload business documents in order to obtain samples, however initially the documents were declined. I expressed my concern and explained my business. Dave reached out immediately to inform me the documents were blurry and to resubmit them. I submitted them 2 am in the morning the next day. I replied to Dave that they were submitted. I received a reply from Raymart within 30 minutes that the documents were received and approved! I was ecstatic!!! The customer service is impeccable. I recommend Trendsi/Shopify for all your online store needs. Thank you Dave and Raymart for your stupendous customer service!

Shopiebay

Apr 15, 2024  on Shopify

I recently had to contact Trendsi customer service about an order and Lorie quickly answered all of my questions. Communication was so fast and easy, I wasted no time getting on with my day. Thank you Lorie!

Moxie Graphix Apparel

Apr 11, 2024  on Shopify

My experience so far has been exceptional. Their customer support is friendly and helpful. Angelo helped me out by answering some questions for me. The samples I've received have been good quality and the sizing appears to be pretty true to size on most of the items. All in all I recommend them, especially as they are one of the few quality drop-shipping companies that doesn't require a monthly fee or impose limits.

Fallen Star

Apr 09, 2024  on Shopify

So far so good! This app is easy to connect even for a beginner. I got some top-notch support from Dave when I got stuck. This is a definite recommend.

The Haven Collection

Apr 06, 2024  on Shopify

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

Cleanique-Boutique

Apr 06, 2024  on Shopify

I am new to drop shipping. I set my store up almost 3weeks ago. I was stuck on the shipping part. I spent every penny I had getting my store up and going. Only to find out I did not have my shipping set up and no one could check out. I reached out to my supplier. They kept telling me they couldn't help me that the problem was with Shopify. After hours with Shopify support, many many times, told me it was my suppliers part. I spent hours reading, watching tutorials, googling, reaching out to Shopify "Partners", going to blogs. Nothing & no one could or would help me. I was literally in tears about to give up. Then I decided to try Trendsi. I started getting overwhelmed again but Trendsi customer support is phenomenal!!! Or should I say Joel!!! He took the time to listen to what I was saying was not working. Within 30 mins Joel had me up and running. My shipping is set up and working! Thank you Joel! Best customer support ever, Joel needs a raise!!! As my journey continues I am finding out all of Trendsi customer support team is great!! Harold, & Chette have been great also! I even spoke with Sherwin, aka the founder of Trendsi, on their personal number. I truly have never received customer support like this before! Trendsi found a seller for life!!

Refined Faith

Apr 05, 2024  on Shopify

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Evergreen Boutique

Apr 04, 2024  on Shopify

Excellent customer service! I have spoken to Raymart several times as I am just establishing my store and website. He was extremely helpful and very kind. He explained everything to me and answered all of my questions in a clear and assistive way. I greatly recommend him and the customer service team!!

Dress for Jesus

Apr 04, 2024  on Shopify

The website is easy to use to integrate their products into your store along with the ability to sell them on other platforms as well. They always have live customer service representatives available for anything you might need help with, Angelo is one of the best by the way

Michael + Rose

Apr 03, 2024  on Shopify

Angelo was so helpful! I asked a question about a particular style and he continued to follow up with me until he found an answer. Greatly appreciate his customer service!

Custom Productions

Apr 03, 2024  on Shopify

I recently received outstanding customer service from Joel. He listened attentively, showed genuine concern, and proactively worked to resolve my issue. Joel's expertise and dedication ensured a swift and successful resolution. I highly recommend Joel for his exceptional service and professionalism. Thank you, Joel, for your outstanding support!

The Cereal Box Store

Apr 03, 2024  on Shopify

I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!

GlamifyChic

Apr 03, 2024  on Shopify

I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful. What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive. Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience. In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process. Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!

SocialSeasons

Apr 02, 2024  on Shopify

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

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