Taranker.Com Logo
Trendsi: Fashion Dropshipping logo

Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,458)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Oh My Tosh

Jul 19, 2024  on Shopify

I am currently in the beginning stages of my online store with Shopify, so you could imagine the amount of questions I had. Although I asked question after question, Harold from Trendsi was patient enough to answer each one, making sure to be informative about each answer. Harold also referenced links I could use in order to view specific policies and procedures regarding some things I questioned. Harold was polite, courteous, and all around very professional. Having help like this makes the process worth the while. Thank you!

Modern Armor

Jul 18, 2024  on Shopify

Very new, but so far, I'm very pleased. Customer service is awesome. I just got off a chat with Charles and he was knowledgeable, patient, and very clear.

The Chic Shak Boutique

Jul 17, 2024  on Shopify

Love this app! Great selection of offerings, easy to use, and the customer service is AMAZING! CHARLES helped me out with a couple of orders I had questions on. He was very attentive, patient, and courteous with his responses. Very helpful and insightful as well. This app has been a blessing to my boutique!!

Seasonal Vibes

Jul 17, 2024  on Shopify

I am starting DS first time and Its very Easy to add product to your store. They support is also very good. I have talked with Lorie and got all my doubts cleared.

KevRow5760

Jul 15, 2024  on Shopify

I recommend Trendsi to anyone with a business in fashion and design or e-commerce and dropshipping because it is easy to use and you can add bulk. Their product is great.

Star Studios

Jul 15, 2024  on Shopify

I was having trouble setting up my account correctly. I spoke with Chette and she was so helpful and patient with me! I will request her next time I need help!

Ocean Wave Company

Jul 15, 2024  on Shopify

I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.

Jena’s Picks

Jul 14, 2024  on Shopify

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

Just Bow Gifts

Jul 14, 2024  on Shopify

Hi, I am super excited for the opportunity to team up with Trendsi! Charles provided me all the information needed to wholesale or drop ship my products. I am currently doing, Wholesale! Charles helped me with all the information and was thorough with every question I had, and I had a lot, LOL! Huge shout out and Thank You again, to Charles!!!!

The Art Nook

Jul 14, 2024  on Shopify

Great customer support! Lorie just made my day! I have been struggling for days and finally made up my mind to contact the customer support. And with in minutes she solved the out of stock problem of my inventory!! I am really thankful!! She taught me each and every thing step my step, screenshot by screenshot! I have never had a better customer support anywhere in the whole wide world! Honestly!

Midwest Mommas Galore

Jul 13, 2024  on Shopify

Joel is always great and he provides excellent service every time we interact! Great company to deal with!

The Edge

Jul 12, 2024  on Shopify

Got my first order after including some styles on my website only a week prior. Had several questions regarding setup and Raymart was extremely helpful in answering all of them. He was very patient and super knowledgeable. Thanks so much again Raymart for helping me out. Looking forward to increasing my online sales thanks to the ease of Trendsi's dropshipping methods.

H&G Retail

Jul 11, 2024  on Shopify

Charles, Was excellent very helpfull, patient, and want out of his way to make sure he answered all questions and walked me through the tasks I needed to take care of.

Tank Tops For You™

Jul 11, 2024  on Shopify

Thank you Anya for being available so late at night and answer all my questions. Your patience was sooooooo appreciated!!

Curvy Craves

Jul 10, 2024  on Shopify

Trendsi is in a league of its own in terms of excellent product selection, quality, affordability and speedy shipping, but today, I learned how amazing their customer service is! I called with a tech problem that was preventing me from loading new products onto my online shop. My customer service goddess, Chette, walked my 54-year-old computer illiterate self step-by-step as we tried to discover what was causing the error...for close to an hour! She did not give up on me or on fixing the problem. When she finally was able to find what I had done wrong, she helped me fix it, then stayed with me to make sure I could successfully load products and that all my questions were answered. Chette was so patient, friendly and kind - phenomenal! She never made me feel stupid, always saying it was a team effort and we would find the solution. This was THE most positive customer service I have ever had - anywhere. Thank you Chette, and thank you Trendsi. You have a loyal customer for life (P.S., give Chette a HUGE raise!). - Stephanie Thibeault, Curvy Craves, LLC.

serendipityandsass

Jul 09, 2024  on Shopify

Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.

Luxx Social

Jul 08, 2024  on Shopify

Trednsi support is always there to help. Chette did an amazing job with me processing my first return.

The Mega Vault

Jul 07, 2024  on Shopify

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

Kiara Starling

Jul 06, 2024  on Shopify

I love this app and their customer service. Joel helped me figure out what I was doing wrong in no time.

My Store

Jul 01, 2024  on Shopify

I chose trendsi for my dropshipping store because they make it so easy to integrate and of course being free is amazing. Charles was very helpful when I had a ton of questions via chat!! I love that I can always access a representative if needed.

Scroll to Top