Taranker.Com Logo
Trendsi: Fashion Dropshipping logo

Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,914)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Refined Faith

Apr 05, 2024  on Shopify

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Evergreen Boutique

Apr 04, 2024  on Shopify

Excellent customer service! I have spoken to Raymart several times as I am just establishing my store and website. He was extremely helpful and very kind. He explained everything to me and answered all of my questions in a clear and assistive way. I greatly recommend him and the customer service team!!

Dress for Jesus

Apr 04, 2024  on Shopify

The website is easy to use to integrate their products into your store along with the ability to sell them on other platforms as well. They always have live customer service representatives available for anything you might need help with, Angelo is one of the best by the way

Michael + Rose

Apr 03, 2024  on Shopify

Angelo was so helpful! I asked a question about a particular style and he continued to follow up with me until he found an answer. Greatly appreciate his customer service!

Custom Productions

Apr 03, 2024  on Shopify

I recently received outstanding customer service from Joel. He listened attentively, showed genuine concern, and proactively worked to resolve my issue. Joel's expertise and dedication ensured a swift and successful resolution. I highly recommend Joel for his exceptional service and professionalism. Thank you, Joel, for your outstanding support!

The Cereal Box Store

Apr 03, 2024  on Shopify

I had an amazing experience with Trendsi's customer service representative, Joel. Their chat help service is truly exceptional! Joel assisted me with everything I needed, which was especially important for me as a first-time online shop owner. Despite my many questions, Joel patiently and efficiently addressed each one without any issues. Their assistance made a significant difference, and I am truly grateful for their help. Thank you, Joel and Trendsi, for providing outstanding customer support!

GlamifyChic

Apr 03, 2024  on Shopify

I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful. What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive. Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience. In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process. Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!

SocialSeasons

Apr 02, 2024  on Shopify

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

SheModaNova

Apr 02, 2024  on Shopify

As un experienced guy who just started dropshipping i do really value supports like these, got replayed in less than 2minutes and in other 2 everything was sky clear. Thank you for your time Angel!

Maihappythings

Apr 01, 2024  on Shopify

Raymart was awesome! He answered my questions about how returns work effectively. I appreciate all the great support here.

OMG! Rose

Apr 01, 2024  on Shopify

Raymart was a great help and provided excellent service. Every encounter I have had with the Trendsi team has been great.

LuxuryLuxeBoutique

Mar 21, 2024  on Shopify

I'm new to drop shipping and ran into some questions on my first order. "Chette" walked me through and helped me patiently. Their answers were clear and there was no miscommunication on either end. I'm really looking forward to dropshipping and I'm so glad I chose Trendsi to start this new added business service to my customers. The future looks very bright with Trendsi.

Teddy Blaze

Jan 24, 2024  on Shopify

We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot. Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year. I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.

Lauxiva

Jan 23, 2024  on Shopify

I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!

Bougie Julie's Boutique

Jan 18, 2024  on Shopify

Trendsi customer support is AMAZING! Chette helped me with an order today. She was helpful, kind, and quickly gave me the information I needed for an order. I have been super happy with the service I have received from customer support.

Scroll to Top