Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!

I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.

Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order! ✨

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Charles was a great help with getting my selling permit approved! Great response times, awesome products, great pictures

There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.

I like the app as they have several different options to choose from, the process to migrate the data to the website its simple and fast.

I love it, it is so easy to use and they have so many products, the best art is that they don't ask you for a membership

Product selection and dropshipping are solid. I find, however, that there are times where the inventory sync between Trendsi and my Shopify store is lost for random SKUs which leads to sales on my site for which Trendsi has no inventory. I've provided details to support but it's impossible to work with anyone technical to investigate the issue. I won't be able to continue w/ Trendsi if this continues.

I'm new to trendsi and shopify platforms so trying to figure out the quirks.. I have not sampled any of the clothing yet or tested the ship time.. I did test the order from my site and cancellation.. I needed assistance with releasing the funds from Shopify which Harold was very helpful with! Thanks so much!

Harold was so fast in responding to my email for a sizing change for my customer's order. I am going on vacation today and was so pleased to handle this within minutes!

Beyond the sheer selection they offer, the Customer Service and Support is top-notch. Available 24/7, and always quick to help ... whether it's helping with order status with Lorie or wrangling technical issues with Dave. 10 out of 10.

Trendsi is the best I have ever experienced. I have no complaints. Whenever I need help for my shopify or trendsi, they are always available. Today, I was helped by Raymart, the best agent! I had a couple of questions regarding my store and he understood completely what I needed in a timely manner. Thank you.

I must say Trendsi, Has great Technical support. Chette helped me out to set up my shopify shipping, she was great and very patient with me and walked me thru, to fix the Issue. Great service.

I love this app. The apparel is top notch. great customer service, and shipping doesn't take too long to reach my customers. My customers boasts to me about how great the quality of the apparel is. i highly recommend this app for women's fashionable clothing.

Efficient and fast professional service. I am personally in touch with a representative named Dave - very quick response and of course courteous and professional. Highly recommend working with them

Trendsi support helped us get started adding our products and correctly setting our shipping rates. My support person Dave was very helpful and quick to respond. Hopefully we won't need to contact support too often but if we ever have to we know it would be resolved quickly.

I recently had the pleasure of interacting with Dave, an advisor from Trendsi, and his customer service was exceptional. As a first-time customer, I had numerous questions regarding my order, and Dave addressed each one with remarkable professionalism and thoroughness. Review of Dave's Customer Service Responsiveness: Dave was incredibly prompt in his responses. From the moment I reached out with my inquiries, he responded quickly, ensuring that there was minimal waiting time. This promptness made me feel valued as a customer. Knowledge and Clarity: Dave demonstrated a deep understanding of the products and the ordering process. His answers were clear and concise, leaving no room for confusion. He patiently explained each step and provided detailed information on the items I was interested in, which significantly enhanced my confidence in making the purchase. Friendliness and Professionalism: Throughout our interaction, Dave maintained a friendly yet professional demeanor. His polite and courteous approach made the experience pleasant and stress-free. It was evident that he genuinely cared about my concerns and was dedicated to providing the best possible service. Problem-Solving Skills: There were a few issues I needed clarification on, such as shipping details and return policies. Dave addressed these efficiently, offering practical solutions and alternative options when necessary. His ability to resolve potential issues before they escalated was impressive. Follow-Up: Dave didn't just stop at answering my questions. He followed up to ensure that all my concerns were addressed and that I was satisfied with the information provided. This follow-up was a testament to his commitment to excellent customer service. Conclusion Overall, my experience with Dave at Trendsi was outstanding. His responsiveness, knowledge, friendliness, and problem-solving skills made my first order process smooth and enjoyable. I highly recommend Dave and the Trendsi customer service team for their exemplary support.

Thank you Dave for all of your help today! You were AWESOME!!!! I appreciate all that you did for me and all of the information that you provided today!