Sam took to the time to walk me through some technical issues. She was so helpful and polite ! Thank you Sam!

I am new to using the app, but I am extremely happy with the fast response from their customer service

Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support

Mikah was great as addressing my issues very quickly and professionally, she was very knowledgeable and pleasant to work with. Thank you Mikah!!

Anya my support specialist fixed all my bugs that I spent hours with AI trying to fix. She was responsive,helpful and on top of things. Thank you so much for your help Anya

I have a Trendsi account and have installed the Trendsi app on my Shopify store. A customer recently ordered a pair of pants in size Medium from my store, but when I checked the product on Trendsi, there was no Medium stock available and only 2 units left in size Small. On my Shopify site, however, the same pants still show more than 50 units available across sizes S, M, and L. Because of this discrepancy, I now need to refund the customer and explain that the item is actually out of stock. After further checking, I discovered that for more than half of the products imported from Trendsi, the available variations, colors, and sizes in Shopify do not match what is shown for the same items on Trendsi. This indicates that the Trendsi app is not syncing inventory and variants with my Shopify store in real time. Please explain why this syncing issue is occurring and provide a solution so that my Shopify inventory always matches Trendsi and this situation does not happen again.

Harold is the best - processing time, and deliver times can be a challenge during the holiday season, he made it so simple i was able to answer client questions in real time, THANK YOU HAROLD!

I’m very satisfied with Trendsi and their customer support. The team responds quickly, politely, and professionally. I want to give special thanks to Anya, Chetti, and Mici for their helpful and detailed assistance — it was truly appreciated. The platform is easy to use, and the Shopify integration process is clear and straightforward. I highly recommend Trendsi to anyone looking for a reliable dropshipping service.

The service is very fast through their live chat. Always that I contact them I got my questions answered.

Asmaba is new on Trendsi and I was having a hard time, when I asked for customer support, I had the opportunity to talk with Ria who helped a lot and professionally solving my issue.