full transparency, i just started using Trendsi today. However it's clear that they have a great selection and beautiful layout that's simple to use.. Also important, my first experiences with customer support went great thanks to Charles and than Lorie. Thanks for the swift replies and answers to my questions.

My biggest regret!!! Do not get fooled by their 5-star reviews. Based on my experience, Trendsi is an inefficient dropshipping supplier. They do not ship products to customers on time. My customer ordered a bunch of products 18 days ago and they haven't received even a tracking number until today. When I reached out to their customer service, they said they would check the order status and let me know. They have no definite solution to my problem. They just say "We understand your concern and we are very sorry!!!" Well, that 'sorry' is not helping me, I need those products to be delivered to my customers on time. They have a strict and non-practical 5-day return policy made for customers but ironically they cannot stick to their 7 to 10-day delivery policy. Beware!! If you are in a dropshipping business, this supplier will hurt your business's reputation. I would suggest the newbies to read all the 1-star reviews and take their business elsewhere. Hence, save yourself from unnecessary headaches.

Working with Joel at Shopify was a delight, and I have nothing but positive things to say about the encounter. Joel went above and beyond to assist me, as I was finding it difficult to update my shipping profile on my own. His knowledge, tolerance, and unambiguous direction were invaluable, and I genuinely couldn't have succeeded without it. Such committed and informed assistance is uncommon, and Joel genuinely exemplifies what top-notch customer support ought to be. Joel, I sincerely appreciate your great help; you made the procedure easy and stress-free!

Harold Rocks! Super cool support. Very responsive and knowledgeable. Extremely helpful and informative.

I can't express enough how amazing my experience with Chette has been! From the moment we connected, she demonstrated a level of professionalism and dedication that is truly rare to find. Chette is incredibly knowledgeable and always goes above and beyond to ensure that every detail is perfectly handled. Her guidance and support have been invaluable, and I am continually impressed by her promptness and thoroughness in addressing any concerns. Not only is she incredibly efficient, but she also adds a personal touch that makes working with her an absolute pleasure. Chette is a true gem, and I feel fortunate to have her on my side. Thank you, Chette, for being such an outstanding partner!

Trendsi is very user friendly and easy to use for beginners like me! I had trouble with the shipping when I was doing a test order on my site. The customer support responded in a timely manner. Anya helped me with my problems. She was very patient and nice. In the end, I was able to do a test order with the shipping rates! Thank you, Anya! This gives me an optimistic feeling about my brand and having Trendsi as my supplier!

I have a few questions regarding return policy and also seller requirements and I just used their Live Support to raise these questions. The representative, Raymart, answered all my questions and concerns, and I am now much more comfortable to start my drop-shipping website. Update: I have more questions and now, Charles, did an awesome job explaining to me everything about private labeling, and much more, thank you!

Anya was very knowledgeable and able to assist via the chat with fixing the shipping and “sold out” issues I was having. Thank you for your help!

I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!

Chette and Trendi are always helpful when I have questions about orders, returns, or anything! Thanks for the help and for always being kind.

I have been very impressed with the clothing and service from Trendsi and will continue to use them for all of my Boutique needs.

Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.

I’ve been thoroughly impressed with Trendsi! Their clothing is incredible, but what truly stands out is their lightning-fast customer service. I had a minor issue with my order, and their team resolved it almost instantly with a friendly and efficient approach. Dropshipping with them is a breeze!

I like the ease of using Trendsi and all the simple functions that comes along with it. I don't have to guess how it works, all the instructions laid out nicely and easy to follow.

anya was a huge help with a huge problem got it fixed and now it is all perfect started with 160 items showing sold out ended with 160 items for sale, if i ever have another issue i hope she is the one to help

Anya, Dave, Charles and Ingrid are amazing!! The support they gave me was outstanding. They responded to all of my questions so quickly! And I had a lot of them! They gave me excellent customer service! They guided me on how to setup a few things so graciously and promptly. I’m so glad I picked Trendsi!! Thanks for all you do!! You guys are amazing and so professional.

Lorie is the best! She was very helpful and answered all my questions I had with great depth and thought!

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it. Edit: I almost wasted my time to try them again then remembered how their actions never match their words. With their OWN WORDS on several articles on THEIR WEBSITE as well as one of their representatives told me that I'm not required to obrain a seller's permit or business lisence unless I start generating over a specific number a year or specifically with Trendsi if I want to purchase a sample, being responsible I read their articles and confirmed with their representative first. Then redesigned my website, branding, marketing emails, banners, ads etc to based on their products only to block me not even half way from adding the collections I spent NIGHTS organizing. They emailed me following my review saying to reply if I need any help etc, followed up 2 times to that email and no response. Idk what possessed me to reinstall the app, but thank god I rememebered. Imaging running this kind of business and don't know a thing about shopify's requirements or dropshipping in general, let alone their own policies. AND OH MY LORD, just read this response to this review. Instead of trying to be helpful, they are more worried about dismissing my review. I uninstalled their app because they stopped me from adding products saying I need to order a sample to prove I'm a human due to my activity, not took down my store. Still building it. Tf is wrong with this company, lmao. So disrespectful, after all the communication I had with them, wow. Imagine saying I'm fake just because I wrote my experience, immature is all I can say. Also I just love shopify, me responding to this stupidity is proof enough that I'm real, but my review also shows I've tried their app for 4 days, and they're saying my store was deleted after 3 days of free trial? As if they know me? I'm laughing my butt off. Plus they emailed me on August 5 which I responded to not once but twice from my work email. If actions don't match their words was a company. Circus.

Joel was very helpful in directing me to where my selling permit should be located in my account, thank you! Appreciate your help :)