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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

La Boutique Dacula

Jul 29, 2024  on Shopify

Joel was fantastic. He helped me solved my issue with my account super quickly. I highly recommend this app.

Stemens Apparel and Accessories

Jul 28, 2024  on Shopify

Shout out to Charles for helping answer all my questions. Being new to all of this its nice having kind knowledgeable customer service to help. He rocked at every question I asked!

Sassy Foot Fashion

Jul 28, 2024  on Shopify

I had a issue with my products upload and Charles from Trendsi did an outstanding job in helping me resolve my issue as well as update my account information with much needed information as a seller. Thanks Charles.

GBAStar

Jul 27, 2024  on Shopify

This app has an excellent customer service that provides clear and honest information. Also, They show you what to do step-by-step.

Dream Design

Jul 26, 2024  on Shopify

Lorie Ligue was incredibly helpful in assisting me to figure everything out. Her guidance made the process smooth and stress-free. Truly appreciate her support

Ruby's Rubbish®

Jul 25, 2024  on Shopify

Joel is an absolute beast of a customer service rep! Friendly and fast - he handled my inquiry like a pro and got me the answer I needed. Keep doing what you're doing!

Megaroyal

Jul 23, 2024  on Shopify

Thank you very much ' RAYMART' , he solved my problem within couple minutes. he has good knowledge. I was frustrated with this problem, but he solved. once again thank you 'TRENDSI TEAM' and 'RAYMART'.

Discovered Here Boutique

Jul 23, 2024  on Shopify

I love that you can get immediate customer support for any questions! I used the chat option and got a very quick reply from Dave who helped answer all of my questions.

Tilly Memphis

Jul 23, 2024  on Shopify

Dave from Trendsi was extremely helpful and was able to answer my questions and get my issue fixed in minutes.

Keeping It Cute Fashions

Jul 22, 2024  on Shopify

Thanks to Charles from Trendsi for answering all of my questions and pointing me in the right direction. I'm a new business owner and learning how to navigate around, he was very helpful and patient in answering all of my questions.

Liarian Unlimited

Jul 21, 2024  on Shopify

I was having issues bulk uploading inventory into shopify. Trendsi immediately got back to me. Joel , was super supportive , pleasant and helped timely. Love Trendsi!!

Shop Ocean Breeze Boutique

Jul 21, 2024  on Shopify

Thanks so much for answering my questions, Joel! As a new shop owner, I'm still learning. Joel was patient and answered my questions quickly!

Oh My Tosh

Jul 19, 2024  on Shopify

I am currently in the beginning stages of my online store with Shopify, so you could imagine the amount of questions I had. Although I asked question after question, Harold from Trendsi was patient enough to answer each one, making sure to be informative about each answer. Harold also referenced links I could use in order to view specific policies and procedures regarding some things I questioned. Harold was polite, courteous, and all around very professional. Having help like this makes the process worth the while. Thank you!

Modern Armor

Jul 18, 2024  on Shopify

Very new, but so far, I'm very pleased. Customer service is awesome. I just got off a chat with Charles and he was knowledgeable, patient, and very clear.

The Chic Shak Boutique

Jul 17, 2024  on Shopify

Love this app! Great selection of offerings, easy to use, and the customer service is AMAZING! CHARLES helped me out with a couple of orders I had questions on. He was very attentive, patient, and courteous with his responses. Very helpful and insightful as well. This app has been a blessing to my boutique!!

Seasonal Vibes

Jul 17, 2024  on Shopify

I am starting DS first time and Its very Easy to add product to your store. They support is also very good. I have talked with Lorie and got all my doubts cleared.

KevRow5760

Jul 15, 2024  on Shopify

I recommend Trendsi to anyone with a business in fashion and design or e-commerce and dropshipping because it is easy to use and you can add bulk. Their product is great.

Star Studios

Jul 15, 2024  on Shopify

I was having trouble setting up my account correctly. I spoke with Chette and she was so helpful and patient with me! I will request her next time I need help!

Ocean Wave Company

Jul 15, 2024  on Shopify

I have always been assisted promptly and correctly when I have needed assistance. Chette is who I have spoken with numerous times, and I am always happy when I receive her assistance. The clothing is gorgeous and the customer service is phenomenal I would recommend Trendsi to anyone.

Jena’s Picks

Jul 14, 2024  on Shopify

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

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