Trendsi: Fashion Dropshipping logo

Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,766)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

The Messy Mom Shop

Aug 10, 2024  on Shopify

Anya was great! She was quick to respond and friendly! This was my first time contacting support and the experience was great.

Three Crosses Gift Shop

Aug 10, 2024  on Shopify

Ingrid was and is Awesome, this only thing I'm wondering is why all the products say sold out after I add them to my Shopify. Praying it works out, if it does I won't look anywhere else for products!! That so far is my only concern. Three Crosses Gift Shop Thanks again Ingrid- looking forward to working more with you

Flutter Heart Boutique

Aug 09, 2024  on Shopify

I love Trendsi! They have a great selection of fashionable clothing. This is my first time setting up a dropshipping store and have loved just how easy they've made the whole process.

Fashion y Mas

Aug 09, 2024  on Shopify

⭐⭐⭐⭐⭐ Exceptional Service and Insight! I recently had the pleasure of working with Harold and Bernadette, and I must say, their dedication to providing answers to my questions was outstanding. From start to finish, their approach was both thorough and insightful. They took the time to understand my needs and went above and beyond to ensure I had all the information I required. Their ability to clarify complex issues with such precision and care truly sets them apart. I highly recommend Harold and Bernadette to anyone looking for expert advice and exceptional service. They are a real asset and made my experience incredibly positive!

TheeQueenBeesQloset

Aug 09, 2024  on Shopify

Love Trendsi and there clothes! also Harlod is an all star at supporting me and my business and ensuring any issues or questions I have are answered and taken care of

Completami

Aug 08, 2024  on Shopify

I love the fashion selections. However, I continued to get shipping problems at checkout. I contacted Dave in support. He got right on it. Diagnosed the problem and fixed it! It was my configuration error. I cannot say enough about this level of support. Nor, can I say enough about the quality and great price points for their products.

AdoreStarr

Aug 07, 2024  on Shopify

I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!

Jenni's Glocal Curations

Aug 05, 2024  on Shopify

I am building up my site and they make it very easy. It is also a great way to stock up on samples for shows as well. Thank you Trendsi!

Diamond Christyle

Aug 05, 2024  on Shopify

Joel was awesome! He took his time to help reconnect my store and get my products back on my store. He made the process easy and smooth. Very professional and patient.

Designs on 9th

Aug 05, 2024  on Shopify

Trendsi is awesome! The customer service is topnotch! I would especially like to thank their representative, Dave. He was such a help. He helped me figure out why my products were showing as sold out even when Shopify and the whole of the internet seemed to provide zero answers! On top of that, they have great products and fast shipping. Super impressed and plan to use them as much as possible!

Shapelyfashion

Aug 04, 2024  on Shopify

They have beautiful products and excellent customer service, Charles is very professional, patient, polite and very helpful in answering all my questions

Glowup For All

Aug 04, 2024  on Shopify

Extremely disappointed. Saw a potential in this app so I changed my entire niche focus to women's fashion hoping to get things set up for the pre fall-winter season. Spent days doing market research, building up collections on Trendsi, rebuilding my website from scratch, investing on app plug ins etc. Only to be stopped not even half way through attempting to import the collections I created to Shopify. They told me I need to confirm I'm not a bot by purchasing a sample, then they'll remove the limit. How am I a bot when I've been asking questions almost daily and talking to them lol. I'm a drop-shipper, starting out and testing things so I don't have a seller's license yet therefore I cannot place a sample. Long story short, wasted my time, energy, and money on a wasted potential. What a joke, not a funny one. UPDATE: Just wow. One of their leads reached out because I wrote a review, not to help but to potentially get me to take it down and never responded despite responding professionally with my concerns as asked. One of their reps told me earlier that new dropshippers can start and get customer orders without needing to have inventory and that its only needed if I want to get samples. Meanwhile the lead simply says that dropshipping without a business lisence is against their and shopify rules. Imagine targetting dropshippers and don't even know Shopify's policies regarding dropshipping. Glad they rejected me like this. Rejection is protection. All they care about is turning you into a customer of their products ASAP by suggesting you order "samples" because they don't believe every new seller will actually make it.

VIVAPRINT

Aug 03, 2024  on Shopify

Excellent technical support from Miss CHETTE, she is excellent at her job, she helped me solve my problem, thank you for the help. Trendsi is your perfect ally. They are great.

Sissy Lu's Boutique

Aug 02, 2024  on Shopify

So far things have been amazing. I did have a question and Joel was awesome at answering it right away.

MK XCLUSIVE

Aug 01, 2024  on Shopify

I had a query about Moissanite products, and Joel, the representative, was incredibly patient and helpful in assisting me. I am thoroughly impressed with Joel's exceptional service and the quality of Trendsi's products. I am excitedly looking forward to introducing Trendsi's dropshipping and their amazing product selection to my friends and family.

Wear Manaj

Aug 01, 2024  on Shopify

So, today I needed to know something important about brands on Trendsi. Joel was super helpful. He answered all of my questions patiently and this the best thing about Trendsi. They have some of the best support reps like Joel. Keep it up Joel and Trendsi.

Coco's Collections

Jul 31, 2024  on Shopify

"Chette" was my customer service rep today. She was very professional and helpful. She was able to resolve my issue quickly and provided me with a follow up by email.

JLM Store

Jul 31, 2024  on Shopify

I been so confused trying to set up my collections to send to my shopify store. Finally gave up and contacted the help desk. I was able to connect with Harold. He sent me a step by step document so I could fix my problem. I wish I reached out to Harold earlier

Cool Tshirts

Jul 31, 2024  on Shopify

I have had some doubts about various aspects and Chette helped me quickly and kindly by clarifying my doubts, this gave me a lot of confidence.

Fete Chic Boutique, LLC

Jul 29, 2024  on Shopify

Amazing customer service. Just spoke with Dave and as a new business still learning the ropes, he patiently took the time to explain in detail how drop shipping works and payments work on their site. I appreciate all the help he gave me.

Scroll to Top