I had so many confusing questions in my mind about syncing my Trendsi, Shopify, and TikTok, but Harold from Trendsi Support was incredibly patient in helping me get the answers I needed. I’m very satisfied with our conversation this morning. Thanks, Harold

It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down. (I'm sharing additional information because I can't write new comments. Although 3 weeks have passed, the product has not yet been shipped. I'm looking forward to it. I'm waiting because I'm curious. I'm waiting because I'm curious about how many months the product will be delivered.) I'm updating my comment. Today is August 7, 2025. The order, placed on July 18, has still not been delivered. Another order has been 2 weeks and still my order has not been delivered. And my client spoke very badly to me for this reason. And although I am currently requesting cancellation and refund, they do not accept it. If you work with TRENDSI, you have to risk your brand being disgraced. Working with such a lousy company will cause you disgrace. Think about it well. Your orders will not arrive and you will not receive a refund.

Raymart was so great and handled my issues for me fast and so friendly and helpful! I appreciate him so much

I was very please with the customer service that I received by Harold. Quick to action without the runaround. Very Professional, knowledgeable, and pleasant to work with, If I could give more than 5 stars, well here the 6th I hope that you get a raise!

This app used to be great! They've apparently changed some of their policies. The return policy will get you, be careful. The 7 days STARTS day OF delivery. Even if the customer receives their package after 5pm that day, it counts towards the 7 day return. I spoke with customer service and they refused to help. I'll be looking for a different vendor to sell through. Since they are starting to charge subscriptions to sell, they should offer better customer service.

It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down. (I'm sharing additional information because I can't write new comments. Although 3 weeks have passed, the product has not yet been shipped. I'm looking forward to it. I'm waiting because I'm curious. I'm waiting because I'm curious about how many months the product will be delivered.)

Here's a review based on your feedback: Outstanding Support from Raymart at Trendsi! My recent experience with Trendsi customer support was incredibly easy and pleasant, all thanks to the outstanding assistance provided by Raymart! As someone with absolutely no IT experience, I often dread seeking technical support. However, Raymart at Trendsi completely transformed this for me and provided incredibly clear, step-by-step guidance that made resolving my shipping and delivery queries, specifically related to Australia, an absolute breeze. Beyond my initial shipping concerns, Raymart went above and beyond by offering additional support regarding 'Markets.' Again, the instructions were meticulous and easy to follow, ensuring I understood everything perfectly. Every single one of my queries was resolved efficiently and thoroughly. I truly could not be happier with the assistance I received today. If you have any questions or require assistance with Trendsi, I wholeheartedly recommend their customer support – especially if you're lucky enough to connect with Raymart! Friendly, patient, and exceptional professional customer service to me!

MICAH was AMAZING! Very knowledgeable, helpful, intelligent, super nice... the reason why I'm signing up for the branding service at Trendsi.

Customer support is very helpful. I spoke to Harold on two occasions who was super helpful. Definitely went above and beyond to resolve my issue. Overall I feel reassured that support is available on hand when needed. I also love the clothing products on Trendsi. The range is wide and trendy/ fashionable.

Ria helped me so much figuring out how to navigate the return policy for drop shipping with my online business. This process can be overwhelming and information can be hard to find. Being able to message chat support and get someone kind and helpful like Ria makes this process so much better!

It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down.

Trendsi has been a game-changer for my store! , and easy integration with Shopify make it incredibly convenient. Huge shoutout to Raymart and Lorie for their amazing support — super responsive and helpful every step of the way. Highly recommend if you're looking to scale your fashion store effortlessly!

My experience with Harold was very quick and easy and straight to the point. He provided me all the necessary links I needed to start my return process.

Anya helped me figure out shipping rates between shopfiy and Trendsi for dropshipping. She was easy to work with and helped a ton!

A mis ochenta años y con pocos conocimientos de tecnología ,estoy emprendiendo en un droshiping con Shopify y trendsi, y tenia muchas dudas. ,entonces me comunique con la ayuda de trendsi para aprender un poco, y tuve la inmensa suerte de que me atendieron primero Lorie y después Harold,, fue una experiencia increíble, me atendieron super amables , se adaptaron a mis tiempos y a mi idioma, me explicaron con manzanas como se dice , cada cosa , gracias a ellos aquí sigo, llevando productos a mi tienda .Mi reconocimiento y mi agradecimiento y que bueno que tengan gente tan profesional y amables ,10 puntos para ellos.

First we must give a huge shout out and 5 stars to Lorena at Trendsi support, cool vibes, and the most awesome support, absolutely no complaints at all, she made our onboarding experience a breeze. Now for Trendsi, we have just downloaded the app and we must say this is most impressive, and seems like its a sure way to win in the fashion industry especially for new beginners, it even offers private labeling to keep your business on brand for your customers. And on top of that its so many products you can choose from. Right now we are exploring and once we have gotten our feet all the way into the water, we will leave a updated review for new merchants who will want to give a try. But far as where we stand, Trendsi is a GO TO. No question.

I have experienced the worst from Trendsi. They have hidden charges that they only tell merchants after you send an email to their support. They have a limit of products not mentioned here on the app and Pro plan for $29.99 monthly which is not here on the app. I gave good review before but after experiencing chaos I have changed. They are fake. Warning to any merchants. Don't use Trendsi.

Raymart and Sam were super helpful and kind. I had a problem, and they quickly helped me fix it without any hassle. They listened, explained things clearly, and made everything easy. I really appreciate their help and would definitely recommend them to others. Thanks again!

I has this issue with the inventory saying "sold out". so after trying to use the Shopify Cheapy AI tool to troubleshoot and has no success. I decide to look at the trendsi chat an this angel call Anya, help me with screenshot step by step so patiently that really make my day. Problem fixed in minutes. THANKS ANYA! Another day I did not place the right inventory category and Harold send me a permission to get into the system and fix all the things that I did wrong so now the drop shipping could be done automatically. 100% recommended.

Very slow delivery, One of customer order 6 days ago but still it is not delivered and estimated delivery time is more than that. How customer will be happy with this kind of slow process