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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,764)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

Prsco Apparel

Jan 13, 2025  on Shopify

I recently had the pleasure of speaking with Harold from Trendsi's customer service team, and I couldn’t be more satisfied with my experience. Harold was incredibly efficient, knowledgeable, and friendly, answering all my questions with patience and professionalism. He took the time to ensure I had all the information I needed, making the entire process seamless and stress-free. Trendsi has proven to be a reliable and trustworthy company. Their dedication to quality products and excellent customer support truly sets them apart. I highly recommend them to anyone looking for a great supplier with top-tier service. Thank you, Harold, for your outstanding help!

Creditable Trends

Jan 12, 2025  on Shopify

Link the app to my Shopify store was easily accomplished. It is easily added to my store. The make it so I can create a favorite list and then come back and add what I want to the store. The variety of items to add is awesome!

My Store

Jan 10, 2025  on Shopify

Charles from Trendsi took the time and understood the situation. He guided me through the steps and explained the process well.

Magenta Muse

Jan 09, 2025  on Shopify

As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly. The customer service is exceptional, especially when using the Trendsi chat. I recently had a Tiktok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products.

SoftGurlLuxe

Jan 09, 2025  on Shopify

Customer support is very helpful, my issue was resolved promptly and the representative was really nice

Nesla

Jan 09, 2025  on Shopify

A great support. I like Trendsi, it is easy to use and lots of good products. I just started using it today and they helped me to resolve my issues. I love this business. Thank yo Chette, she helped me and she was amazing

Bordeaux Chic

Jan 08, 2025  on Shopify

Very easy to get products synced to the shopify store. Customer Service is very helopful. Mariel helped me with everything I needed. Thank you!

Mama Beauty

Jan 08, 2025  on Shopify

I recommend Trendsi. I needed help from customer service and Harold was kind and knowledgeable guiding me through all the steps and helping solving the issues.

SabShape

Jan 08, 2025  on Shopify

Chette was able to help me comprehend the branding process. she was very nice sweet, knowledgeable and understanding. keep it Chette.

TruLife Designs

Jan 07, 2025  on Shopify

Would recommend to anyone, customer service is quick and answers all questions. They are always there to help.

Fealsaan

Jan 07, 2025  on Shopify

Support staff was very efficient and didn't have to wait long for someone to help with my queries thank you to 'Mariel' for her assistance setting up my account and "Raymart" for helping place my first order.

Lumina Local

Jan 06, 2025  on Shopify

Customer service is top notch! Very responsive! Shout out to Lorie for going the extra mile and resolving the issue.

Luna Rose Boutique- L.L.C

Jan 05, 2025  on Shopify

Raymart was very informative and kind. He was also very fast in his response time, which i appreciated very much. If i have more quesitons or concerns he will be the first on my list of contact.

Carolina's Beaches

Jan 05, 2025  on Shopify

Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful! Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.

Sleekdenim.com

Dec 30, 2024  on Shopify

excellent customer service, great qualoity clothes...Iam so lucky to have found this company and jumpstart my new career in retail which I always loved. Trendsi is super fast with shipping and has excellent customer support.

Scenic Drive Apparel & Gifts

Dec 28, 2024  on Shopify

I do like Trendsi’s clothing that are sent from the US. They’ve always been good quality and fast shipping. I’d give them 5 stars on that front. However, I wanted to do white labeling with them, paid the $200 for the labels and have found that everything they offer for that is also found on all the super cheap sites like SHEIN, Temu, and Alibaba. And something on Trendsi will say it’s 100% cotton but on SHEIN, that same exact item is listed as 100% polyester, so I’m not sure which is correct. I can’t sell SHEIN or Temu clothing in my boutique, it would look bad. I wish I would have done more research on it before I bought all those labels.

Crickets And Ivy

Dec 26, 2024  on Shopify

I had a few questions and Anya was terrific! Very knowledgeable and helpful! Excellent company to work with as I use them also on another site I own.

TryTakedat

Dec 26, 2024  on Shopify

We love using Trendsi, because it's easy to add to shopify and the fashion is unique and good quality.

Enamorado’s Boutique

Dec 25, 2024  on Shopify

I had an issue with my products saying sold out when they were not on trends. Chette from customer service helped me out and was very helpful

Fresh Drobe

Dec 17, 2024  on Shopify

"I am beyond impressed with the customer and technical support I received from Trendsi, particularly from Anya and Lorie. Their assistance was exceptional, and they went above and beyond to address all my concerns. They made the entire process smooth and hassle-free. I can't recommend them enough—10/10 for their outstanding service!"

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