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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (1,280)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

CREATIXITY

Jul 12, 2025  on Shopify

Thank you Ria for explaining how to use Trendi for my start-up! Great service and clarity! And thank you Chette for your help, too! You're amazing and so helpful!

Crystal & Clay

Jul 10, 2025  on Shopify

Exceptional Support from Anya As someone who’s new to trendsi and still finding my way around the app, I was feeling a bit overwhelmed, that was until I connected with Anya from the support team. She was incredibly patient, friendly, and knowledgeable. Not only did she guide me step by step through how the app works, but she also helped resolve some issues I was having with my online store. Thanks to her clear explanations and genuine support, I now feel much more confident using the platform. Anya went above and beyond, and I truly appreciate the time and care she took to help me. Support like this makes all the difference!

Eira & June

Jul 09, 2025  on Shopify

I installed this app when i first started my store. I've had some ups and downs but my support agent Harold really helped me out with getting my account set up and ready for retail use. I thank you Harold at Trendsi for your quick and efficient help and expertise, 10/10 recommend both.

Alluring Accessories

Jul 09, 2025  on Shopify

Really like all the products on the platform. It's really easy to navigate and import products to my store.

Lyrik Style Studio

Jul 09, 2025  on Shopify

I reached out to Trendsi pertaining to an issue of not seeing the items reflecting correctly and Harold answered me in a professional manner and advised me of a more efficient way to get my items added

Veltris Noire

Jul 08, 2025  on Shopify

I'm new to Trendsi and had quite a few questions about how orders and payments work. Harold explained everything clearly and patiently - from how the order flow works with Shopify to what I’ll be charged for and how shipping is handled. He also shared helpful links and made sure I understood each part. Really grateful for his support. Thanks again, Harold!

Tcholo Design

Jul 08, 2025  on Shopify

Anya is awesome! She helped me with every question I had—super patient and knowledgeable. I was honestly surprised by how many features the app offers. It's powerful, easy to use, and the support makes it even better. Highly recommend!

Mike's Gear

Jul 05, 2025  on Shopify

great experience so far. thanks trendsi. Howard did a great job helping me with all my logistics and IT problems. Thanks Howard.

Mitrony

Jul 05, 2025  on Shopify

Lorie was super friendly and helpful! She patiently assisted me with my payment issue and made sure I understood everything clearly. Great support experience — thank you so much, Lorie!

MenzPlace

Jul 04, 2025  on Shopify

I had such a positive experience with Trendsi's customer support team! Raymart was incredibly quick to respond and went above and beyond to help resolve an issue I had with my products. His professionalism, prompt communication, and effective problem-solving made everything so easy. It’s reassuring to know that support is just as reliable as their dropshipping service. Thank you, Trendsi—and a huge thank you to Raymart!

Shop Arenas

Jul 03, 2025  on Shopify

I had an issue with my Shopify store disconnecting from Trendsi, and Anya was incredibly helpful in getting everything back on track. She guided me step by step through the process and made sure my store was fully reconnected. Her support was clear, patient, and professional. Excellent service—thank you, Anya!

Élégance & Co.

Jul 03, 2025  on Shopify

Trendsi has been amazing to work with. I had an inventory sync issue and their tech team — especially Raymart — was quick, helpful, and professional. They resolved everything efficiently and kept communication clear the whole way through. Highly recommend Trendsi for anyone looking for a reliable dropshipping partner! — Shreyes Murthy, Élégance & Co. https://eleganceco.ca

ibraya Store

Jul 03, 2025  on Shopify

This is my initial experience with Trendsi, and I truly believe my business aspirations will be realized. From the moment I discovered them, everything has gone seamlessly. I must mention that their selection of products is impressive, and the application is user-friendly, making it easy to choose what you need. The support team responds quickly to inquiries. A big thank you to Chette from Customer Support for her guidance and assistance.

SweeTei's Boutique

Jul 02, 2025  on Shopify

Was assisted by Harold in which he helped to get the shop back working properly. He did a great job and was very responsive awesome job.

Jaylen Janelle

Jul 02, 2025  on Shopify

Needed assistance and "Ria" was a tremendous help. Very knowledgeable and professional. I love this type of service.

aura4u

Jul 01, 2025  on Shopify

customer service is 5 start harold was amazing in replying almost instantly to help me but the app is very very very difficult to add products to your store because they run out extremely fast its really too bad because they have a good selection of products

Mooniva

Jun 29, 2025  on Shopify

I had a great experience with Lorie from the support team. She was friendly, responsive, and very helpful in answering my questions. As a newcomer, I really appreciated her patience and clear guidance. Thanks to her support, the process was smooth and stress-free. Great customer service!

My Store

Jun 28, 2025  on Shopify

I had help from Chette and was absolutely amazing. Am very new to all this and was very nervous, but after the help from Chette feel more confident. Thank You.

Naemi

Jun 27, 2025  on Shopify

Lorena was just GREAT! Clicked the Chat button, Lorena showed up, pasted a screenshot, problem solved within minutes, happy days!

TS Online Store

Jun 27, 2025  on Shopify

It's a very complete and professional app, it's my best supplier, and the support is amazing, they respond quickly and effectively, Lorena was the one who I contacted, I am really grateful for her help, and recommend Trendsi!

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