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Customer reviews: Trendsi: Fashion Dropshipping

Develop by Shopify

Reviews (1,382)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

REEVEAR

Oct 15, 2025  on Shopify

I would like to thank Sherwin from Trendsi. He has been very helpful and cooperative in resolving my issue. Thank you so much for your support!

Dree & Co.

Oct 15, 2025  on Shopify

I want to give a huge shout out to Chette, Mikah, and Sam from Trendsi Customer Support for their outstanding assistance. Each of them was incredibly helpful, patient, and professional. Thank you so much for your excellent support!

THRIXINE

Oct 13, 2025  on Shopify

Their processing is slow, and their shipping fees are high. Considering their prices are somewhat on the high side, there's definitely some room for improvement.

Platinum Bellas

Oct 13, 2025  on Shopify

A fraudulent order was placed on my site, but I managed to contact customer support and cancel it before it shipped! This was a big win for my small shop, saving me a lot of time, effort, and money in the process.

BAYZYX

Oct 12, 2025  on Shopify

Trendsi is a great help for my business. Lots of great designs and styles and customer support is excellent. Harold from customer care team was of great help on an issue I was facing on an order. Keep up the good work Harold. Their integration to my store was seamless and its the first time I am experiencing such a technology that can be handled by anyone.

Madamor

Oct 12, 2025  on Shopify

Shoutout to Harold for his help. New customer and had a issue with something, but Harold helped me perfectly!

Lugdaa

Oct 10, 2025  on Shopify

I have been working with Trendsi for some time now, and I must say that the support I receive from their team is exceptional. The representative, Chette is particularly noteworthy. They are always ready to assist and provide solutions promptly, making my experience smooth and enjoyable. I highly recommend Trendsi for their outstanding customer support!

The Jaded Pony Boutique

Oct 09, 2025  on Shopify

New customer...had some issues with setting up shipping on Shopify on my end...Chette was so amazing a super patient with me while I figured it out. VERY IMPRESSED!

Charming Southern Soul Boutique

Oct 09, 2025  on Shopify

Amazing! I needed some guidance on my Shopify store, I do Dropshipping with Trendsi and Miss Anya was so helpful! She not just patiently walked me step through my issue step by step but she truly made my day. Thank you, Anya, from Trendsi for your amazing customer service!!!

Living with Liza: Glow + Gadgets ✨

Oct 07, 2025  on Shopify

Sam was very helpful in solving a tech issue I was having when connecting the app to my store. I'm very grateful that they have live reps ready to help :-)

GEODI

Oct 06, 2025  on Shopify

I recently had an issue adding products from the Trendsi store to my Shopify store. After reaching out for support, the team, especially Ria, was incredibly helpful! She guided me step by step until the issue was fully resolved, with clear and easy to understand emails. Excellent support and outstanding service, thank you, Ria and the Trendsi team!

Extrinsic Beauty

Sep 30, 2025  on Shopify

It feels like they pay for good reviews. I sell handmade jewelry and I was very tired of making everything myself so I figured I'd give this a shot. Their products are ordered from AliExpress I know because I purchased jewelry making supplies from there some of their jewelry pieces I was able to find on AliExpress for a fraction of the cost. To make matters worse I put in an order for 7 items the order was stuck on "processing" for 11 days and now I have a tracking number that says the package hasn't been received yet. This is an oversea shipment so I'm sure it's another 10 days or so before it arrives. Thank God these were samples for me because if they were for an actual customer I would have had to refund them and I would look bad. Also don't put your money in the wallet they have because if you change your mind there is no getting your money back. You have to use it on samples or you forfeit your money. Find their products on AliExpress and order it from there at least it arrives on time. I would rather go back to hurting my hands making jewelry than do this.

Urban Credz

Sep 30, 2025  on Shopify

Since signing up with Trendsi and setting up my online store, I've found the support from Trendsi (in particular Anya) to be very helpful, extremely responsive, and no question was ever too much. Thank you for your great service!

Pretti Vogue

Sep 25, 2025  on Shopify

Shout out to Harold! He is very helpful. He explains how we will resolve the issue that we were experiencing in Trendsi App.

SaucySeda Network

Sep 20, 2025  on Shopify

Harold was very helpful in the support chat, he helped me resolve my issue and was very patient. Harold is the bestttt!!!! Meka was very helpful as well!! I had a store issue and she took the time to help me until it was fixed!!! Chette is also very helpful I had an issue with connecting my store and she fixed it right away!!! I always have a pleasant experience with Trendsi!!!

Cheeky Sleek & Chic

Sep 17, 2025  on Shopify

Five stars for Harold at Trendsi! He helped to solve my issues right away. I will definitely recommend working with Trendsi to others.

SaucySeda Network

Sep 17, 2025  on Shopify

Harold was very helpful in the support chat, he helped me resolve my issue and was very patient. Harold is the bestttt!!!!

MAD RUFFI

Sep 15, 2025  on Shopify

Exceptional support from Sam & Mikah. They addressed all of my questions thoroughly and promptly. Looking forward to a great partnership

Al3ila Store

Sep 13, 2025  on Shopify

Great dropshipping platform and customer service. Anya was very helpful and she did excellent job for solve my issue

StyleHub.com

Sep 12, 2025  on Shopify

I am a total newbie and Lorie was amazing and patient helping me find and do what I needed to do. Five star service!

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