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Customer reviews: Trendsi: Fashion Dropshipping

Reviews (3,900)

Overall rating
4.9

What Merchants Think

Merchants commend "Trendsi: Fashion Dropshipping" for its exceptional customer service and seamless integration with platforms like Shopify. While many appreciate the high-quality products and fast shipping for certain collections, persistent issues with overseas shipping have been a significant concern for others. Despite these challenges, the app remains a popular choice for its intuitive usability and comprehensive product catalog.

Key Strengths

  • Outstanding customer service with fast and helpful responses.
  • High-quality products, particularly the Luxe collection.
  • Easy integration with Shopify and intuitive user interface.
  • Wide selection of styles catering to various fashion tastes.
  • Responsive and knowledgeable support staff, often mentioned by name.

Common Concerns

  • Significant delays in international shipping leading to customer dissatisfaction.
  • Occasional discrepancies in product descriptions, particularly with white labeling products.
  • Limited diversity in model ethnicities noted by some merchants.

Final Thoughts

"Trendsi: Fashion Dropshipping" is highly valued by merchants for its exceptional customer service and quality product offerings, making it an appealing choice for many fashion retailers. However, addressing the noted shipping challenges and diversity concerns will be crucial to enhance trust and expand its already strong user base.

My Store

Mar 03, 2025  on Shopify

We had a problem on our website saying items were out of stock when they weren't. Harold knew right away what the problem was, and he resolved it in less than 5 minutes. He was very clear with the instructions. I could not ask for any better technician!

Lola's Lookbook

Feb 26, 2025  on Shopify

Just started with Trendsi. Their Help Guides are very clear and if any issues chat has always been readily available and resourceful. Today Lorena was a huge help. Hoping this relationship continues at this level of customer service.

Reid's Boutique

Feb 26, 2025  on Shopify

I just install this app and for what i see i like it and you can also Make your clothing products truly your own by adding a custom sewn-in label with your brand and logo wow. I haven't order any product yet so i dont know how long it takes for you to get your order. But everything here looks good

Velvet Sip and Smoke

Feb 25, 2025  on Shopify

Excellent company and the customer service is outstanding! Mariel was amazing at helping me to get my products to show properly on my website. Absolutely patient and very knowledgeable! Thanks Mariel again!!

Statement Wear Fashion Boutique

Feb 24, 2025  on Shopify

I just reached out to customer service for help with a sync issue. Got very quickly connected to Harold. He was very friendly and knowledgeable and help me right away. It's not the first time I have to reach out to customer service for assistance and they are always great and prompt to respond.

The Shop

Feb 22, 2025  on Shopify

One of the best customer service. Every time I have any issue the Trendsi team comes up and resolves it quickly. Thank You, Lorie & Team.

Northern Phoenix Store Inc.

Feb 21, 2025  on Shopify

The service I have had so far has been great. I've talked to Chette, and Anya. Both were helpful. The only complaint I have it I'm still waiting on and update for an order I made in January. I got an email asking if they had the right address...which I have had multiple sample orders shipped to me at that address. They then said said it would be shipped, but it still says warehouse processing, and I haven't had any tracking sent to me. For the most part things are done quite efficiently, this has been my first major issue.

Shop with Julz

Feb 19, 2025  on Shopify

Lorena was quick and helpful to my issue! She got things rolling fast and I appreciate that! Thanks again for your quick response time!

Wildicious

Feb 17, 2025  on Shopify

Just getting my new store going with Trendsi and have had fantastic and fast customer service from Anya. She immediately identified the issue I had and resolved the problem. Thank-you!

Bella Blue Boutique

Feb 17, 2025  on Shopify

I definitely recommend this app! I had an order that was missed (Our Fault)and Anya worked personally own it to get it to my customer quickly. I appreciate her for helping me. Thanks again for your hard work. Respectfully, Bella Blue Boutique Team!

Norshea Damore Boutique

Feb 14, 2025  on Shopify

I received assistance from Harold, Charles, and Lorena. They were all amazingly polite, helpful, and a pleasure to communicate with. I felt they cared about my issue and helped to facilitate resolving my issues. Thank you for such amazing customer service.

Ave & Marigold

Feb 13, 2025  on Shopify

I had a really great customer service experience with Chette. I was having difficulty in adding a specific product to my store. She helped troubleshoot the issue and we fixed it together easily and quickly. Thank you Chette for all of your help!

LuX De’Ore Boutique

Feb 13, 2025  on Shopify

Harold was excellent in helping me get my store reconnected he was patient accurate and very helpful and knowledgeable thank you so much

Divina M's Clothing

Feb 13, 2025  on Shopify

Harold from Trendsi was a big help and answered all my questions! His kindness made my experience so much better. Thank you, Harold!

BriKey Store

Feb 13, 2025  on Shopify

I was having some issues with my orders but definitely consulting with Harold was a very good experience. He really knows how to help people and explain everything in detail and with a great attitude. Thanks for your amazing help Harold.

Magenta Muse

Feb 12, 2025  on Shopify

As a Shopify store owner, I've been thrilled with my experience using Trendsi as a fashion supplier. Their Luxe collection stands out with its top-notch quality, which my customers love. One of the highlights has been their fast shipping times, ensuring that orders arrive promptly. The customer service is exceptional, especially when using the Trendsi chat. I recently had a TikTok shop connection issue, and Mariel was incredibly polite and helpful in resolving it quickly. Her excellent response time made the whole process smooth and stress-free. Overall, I highly recommend Trendsi for any fashion retailer looking for reliable service and quality products. UPDATE: Trendsi product selection in the Luxe and TikTok verified categories is impressive. Quality is excellent, and the customer service chat offers quick assistance. Just today, Harold helped solve my order problem within 5 minutes. Love this app!

PlumLush

Feb 12, 2025  on Shopify

I have lot of questions and "Raymart" from trendsi explained and guided with all solutions. He is very knowledge and explained very calmly and addressed all of my questions with dedication. Very very Thank you so much Raymart.

MyBFF Store

Feb 11, 2025  on Shopify

The material is quality and Trendsi has a high volume and selection of fashion clothing for women from casual to high end.

MyazDesigns

Feb 11, 2025  on Shopify

Anya is a wonderful assistant. She is greatly patience in supporting me to make sure the right guide that she resolved the issue for the shipping location. I highly recommend it.

Elegant Aura Boutique

Feb 09, 2025  on Shopify

Harold is very knowledgeable and answered my questions with precision. Polite and helpful. Really happy with Trendsi and the way they handle issues and respond to questions. Quick and supportive.

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