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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

Reviews (1,449)

Overall rating
4.5

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

NUVASKIN

Oct 30, 2024  on Shopify

I found the following issue with the translation tool: The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English Example: German (correct): "...aus Bio-Aloe Vera und..." English (incorrect): "...oforganic aloe veraand..." English (should be): "...of organic aloe vera and..." All bold formatted text segments in the English translation lack spaces before and after them This happens consistently with every bold text segment in the translation

Wish IO Beauty

Oct 27, 2024  on Shopify

It is easy to use.I am not technical that means allot to me to have an app to help me in an easy way.

Qombis

Oct 26, 2024  on Shopify

Leider ist die Übersetzungsfunktion von Shopify für international agierende Shops stark eingeschränkt. Auch wenn Shopify verschiedene Sprachen unterstützt, kann man die Inhalte für unterschiedliche Märkte nicht individuell anpassen. In meinem Fall möchte ich z.B. in Deutschland „Kostenloser Versand ab 100€“ anzeigen und für den Rest Europas kostenlosen Versand erst ab 150€ anbieten. Die Übersetzungs-App erlaubt es jedoch nur, diese Information auf der Standardseite zu bearbeiten, was länderspezifische Anpassungen unmöglich macht. Das beeinträchtigt die Klarheit und die Kundenerfahrung. Es wäre großartig, wenn Shopify hier mehr Flexibilität bieten würde!

India Sampatti

Oct 26, 2024  on Shopify

Bonne traduction des contenus avec parfois des bugs (pas de modification de la traduction si je change un texte) mais globalement ok

Vinhjem

Oct 25, 2024  on Shopify

Molto interessante Shopify, troviamo quasi tutto quello che ci serve per creare un e-commerce, stiamo finendo di metterlo appunto e quasi tutto funziona bene

Pop-Up Surf Shop

Oct 24, 2024  on Shopify

Alles werkt heel goed. Zorg er wel voor dat je regelmatig je werk/vertaling opslaat, want soms is er een 'server error' en ben je, je voortgang kwijt. Toch nog 5-sterren vanwege het gemak!

Margaret S. Moy

Oct 19, 2024  on Shopify

In Arab countries we sometimes prefer english product titles or at least in my country especially because the product titles are not really important in a clothes store.

Walat Supepi

Oct 19, 2024  on Shopify

Quel immense progrès par rapport aux app précédemment disponibles, qui nécessitaient un gros travail manuel (sans compter leur coût)! L'app de traduction de Shopify fait gagner un temps fou, devient intuitive passé ...

Thés & Epices Bio

Oct 17, 2024  on Shopify

Hello, i need help cause 2 words can't be translate in my website and i can't do it manually. how can i have some help?

BE IN ON

Oct 16, 2024  on Shopify

Elle est globalement très bonne, mais il est nécessaire de revérifier pour s'assurer que la traduction correspond bien au texte dans l'autre langue. Je dois toujours apporter des corrections. Merci pour vos services !

Lepleco.shop

Oct 08, 2024  on Shopify

Super qu'il n'y ait plus de limites à la traduction, sans coût supplémentaire. Aussi la facon presentée est plus pratique.

Brige Ltinabo

Oct 07, 2024  on Shopify

we really like this, In addition you can personalize the translation of fields on an individual basis.

Mes Courbes

Oct 07, 2024  on Shopify

Très bon outil de traduction pour les termes de vocabulaire standard, permet un gain de temps considérable sur le multilinguisme. Si les termes sont trop spécifiques ou techniques, il faut effectuer les modifications manuellement.

Digital Dynasties

Oct 05, 2024  on Shopify

It was almost perfect, but that's okay, maybe I didn't describe something very well, thanks for the automation:)

Old-basics

Oct 01, 2024  on Shopify

extremely versatile and complete. Full control over translations. I'm even able to upload different logo's and images in other languages

Bon Tropik

Sep 29, 2024  on Shopify

So far it's very easy and works great! But many of our customers speak Haitian Creole, and it is not available. There's also not an option to just add your own language and do things manually, which I would be willing to do. Hopefully I can make that happen for all our Haitian customers (aka most of our customers!!)

AgozTech

Sep 25, 2024  on Shopify

This app was working fine until a couple days ago. Some products have wrong translation in Spanish, French and German. When I click auto-translate it doesn't fix it. I contacted Shopify and they suggest me to manually edit but I have 2329 product pages. There is no way I can do it manually. It messed up our SEO, they don't even care about the issue. We pay thousands of dollars to them every month and this is the service we get.

D'ALMA

Sep 25, 2024  on Shopify

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team. EDIT - Rich from the support team reached out to me 1-2 days after I submitted my review and provided concise explanations and the needed solutions for the issues I had been facing. I realized that I had overlooked the feature for editing the homepage directly in Translate&Adapt which I apology for. As I wrote before, the translations are good and the app is simple and straightforward to use (unless you overlook a feature like I did). The only negative point and the reason why I'm giving it 4* is because the app only allows you to translate the content into two languages although I assume most store owners would need to have their pages translated into at least 3 languages if they are active in or want to expand internationally. Hope that in the future a paid plan will be offered. I'd definitely pay for one or two more automatic translations. Other than that, I'm quite happy with the app as it perfectly fits my needs for now.

Atelier Ikiwa

Sep 23, 2024  on Shopify

Après des débuts un peu chaotiques (des bugs de traduction lors du re-lancement de mon site) je dois dire ma satisfaction après avoir bien pris en main l'app Shopify Translate & Adapt. Quel immense progrès par rapport aux app précédemment disponibles, qui nécessitaient un gros travail manuel (sans compter leur coût)! L'app de traduction de Shopify fait gagner un temps fou, devient intuitive passée la première mise en main (des tutos plus explicites aideraient) et enlève un énorme point noir dans la gestion quotidienne de son site. Bravo pour cette initiative! Par contre petit conseil pour ceux qui l'utiliseront à l'avenir: il faut toujours vérifier les traductions proposées, il n'y a que vous à connaitre les nuances de ce que vous cherchez à exprimer, aucune I.A ne remplacera votre oeil critique.

Pet Modesti

Sep 23, 2024  on Shopify

Enkel och smidig, önskar bara att man skulle kunna översätta flera språk och inte bara 2 språk. Betalar gärna för den funktionen

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