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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

The Shopify Translate & Adapt app helps merchants create multilingual stores to reach global audiences. This review covers its features, pricing, and real user feedback to help you decide if it’s the right solution for your business.

Reviews (1,137)

Overall rating
4.6

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

Mes Courbes

Oct 07, 2024  on Shopify

Très bon outil de traduction pour les termes de vocabulaire standard, permet un gain de temps considérable sur le multilinguisme. Si les termes sont trop spécifiques ou techniques, il faut effectuer les modifications manuellement.

Digital Dynasties

Oct 05, 2024  on Shopify

It was almost perfect, but that's okay, maybe I didn't describe something very well, thanks for the automation:)

Old-basics

Oct 01, 2024  on Shopify

extremely versatile and complete. Full control over translations. I'm even able to upload different logo's and images in other languages

Bon Tropik

Sep 29, 2024  on Shopify

So far it's very easy and works great! But many of our customers speak Haitian Creole, and it is not available. There's also not an option to just add your own language and do things manually, which I would be willing to do. Hopefully I can make that happen for all our Haitian customers (aka most of our customers!!)

AgozTech

Sep 25, 2024  on Shopify

This app was working fine until a couple days ago. Some products have wrong translation in Spanish, French and German. When I click auto-translate it doesn't fix it. I contacted Shopify and they suggest me to manually edit but I have 2329 product pages. There is no way I can do it manually. It messed up our SEO, they don't even care about the issue. We pay thousands of dollars to them every month and this is the service we get.

D'ALMA

Sep 25, 2024  on Shopify

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team. EDIT - Rich from the support team reached out to me 1-2 days after I submitted my review and provided concise explanations and the needed solutions for the issues I had been facing. I realized that I had overlooked the feature for editing the homepage directly in Translate&Adapt which I apology for. As I wrote before, the translations are good and the app is simple and straightforward to use (unless you overlook a feature like I did). The only negative point and the reason why I'm giving it 4* is because the app only allows you to translate the content into two languages although I assume most store owners would need to have their pages translated into at least 3 languages if they are active in or want to expand internationally. Hope that in the future a paid plan will be offered. I'd definitely pay for one or two more automatic translations. Other than that, I'm quite happy with the app as it perfectly fits my needs for now.

Atelier Ikiwa

Sep 23, 2024  on Shopify

Après des débuts un peu chaotiques (des bugs de traduction lors du re-lancement de mon site) je dois dire ma satisfaction après avoir bien pris en main l'app Shopify Translate & Adapt. Quel immense progrès par rapport aux app précédemment disponibles, qui nécessitaient un gros travail manuel (sans compter leur coût)! L'app de traduction de Shopify fait gagner un temps fou, devient intuitive passée la première mise en main (des tutos plus explicites aideraient) et enlève un énorme point noir dans la gestion quotidienne de son site. Bravo pour cette initiative! Par contre petit conseil pour ceux qui l'utiliseront à l'avenir: il faut toujours vérifier les traductions proposées, il n'y a que vous à connaitre les nuances de ce que vous cherchez à exprimer, aucune I.A ne remplacera votre oeil critique.

Pet Modesti

Sep 23, 2024  on Shopify

Enkel och smidig, önskar bara att man skulle kunna översätta flera språk och inte bara 2 språk. Betalar gärna för den funktionen

KODELEGANCE

Sep 23, 2024  on Shopify

Shopify Translate & Adapt is a powerful tool to translate quickly the whole shop in another language. In addition you can personalize the translation of fields on an individual basis.

Jodie Hobbs

Sep 23, 2024  on Shopify

Good application. The main thing is to understand how it works. There are automatic and manual modes.Works great and saves a lot of time.

Deckster

Sep 15, 2024  on Shopify

Le fait de pouvoir traduire directement depuis là où se trouve mon contenu est absolument génial. Pas besoin de fouiller dans une liste interminable de textes pour trouver celui que je viens d'ajouter. Une fois que je l'ai ajouté, je vais dans "Plus d'actions" > "Traduire". C'est top !

D'ALMA

Sep 15, 2024  on Shopify

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team.

Qandak

Sep 14, 2024  on Shopify

The translate and adapt has been so far very user-friendly and smart to use. I think it's a great help, especially for those who would like to manually translate their website.

Louis Copeland

Sep 11, 2024  on Shopify

Easy translation solution to use and get the baseline translation completed. I am using GPT4 to confirm accuracy and make some small adjustments to the tone of voice.

Samuzak

Sep 10, 2024  on Shopify

Very nice and useful app, but there is still a lot to improve. For example, some sections have over 40 pages, and if you're correcting machine translations or translating manually, let’s say you finish 30 pages in one session. The next time you log in, you have to click 30 times to flip through the pages to continue your work. It would be great if you could simply enter the page number where you left off.

BabyVroom

Sep 08, 2024  on Shopify

super simple à paramétrer tant dans les traductions de textes que pour les emails ! Rien à dire à part que c'est parfait.

KERAMIKEN

Sep 03, 2024  on Shopify

I don't know I am using it wrong, but a lot of the translation on the websites is wrong and I can't seem to edit any of that. I can only edit the menu, and meta data. but not the actual content on the webpages?

Indiaverse

Sep 01, 2024  on Shopify

It's easy to use and I hope it translates fine. I can't cross check it as Arabic is not my language and I have to fully trust AI on this.

TaggyPro

Aug 31, 2024  on Shopify

The app is great but there are two key features that are missing at the moment: -Localizing product images -Integration with review apps like Loox

Jay-CS

Aug 29, 2024  on Shopify

App funktioniert einwandfrei und super smart durchdacht. Es wäre hilfreich, wenn neu hinzugefügte Produkte auf der ersten Seite angezeigt werden, anstatt auf der letzten.

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