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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

Reviews (1,449)

Overall rating
4.5

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

Eagle Online Store

Jan 02, 2025  on Shopify

I’ve been using the Translate and Adapt app for a while now, and unfortunately, it no longer translates pages or products into the desired language, especially after updating them more than twice. The issue has persisted for several months now, and even when I spend a long time translating content manually, it often doesn’t save. I’ve followed all the troubleshooting steps provided, but the issue persists. The app only works if I haven’t modified a product or page more than twice. When I report the issue, I’m always told to contact the app developers — but this is a Shopify-developed app, so I’m left wondering who else I should report it to. Very disappointing!

Welcome to HAPPIEST KID FINDS ... Discover Unique Vintage Posters, Design and Art Preservation

Dec 30, 2024  on Shopify

With the intention of reaching potential clients, this app allows for a broader audience to engage and learn about what my company has to offer.

Bleep

Dec 17, 2024  on Shopify

Seems to work.....except you can only auto translate 2 languages with no option to add more, rendering the app completely pointless for anyone selling in Europe. Not good.

myvelo.de

Dec 17, 2024  on Shopify

This is a gamechanger for internationalisation. Only the metaobjects could have been included from the start, one has to manually "auto-translate" each object. Or is there another method?

Broosha Conscious Beauty

Dec 15, 2024  on Shopify

Da mesi sto impazzendo per aggiornare la traduzione dei testi nella homepage ma neanche il Supporto di Shopify mi sa aiutare. La traduzione non é corretta e non si adatta all'originale nemmeno dopo aver cliccato auto-translate diverse volte. Non é possibilie aggiustare la traduzione manualmente proprio nelle parti in cui serve.

Kerafactor Europe

Dec 13, 2024  on Shopify

The app is good and easy to use, but it does not automaticly redirect to the language in the country the visitor is based...

Tresado

Dec 09, 2024  on Shopify

Yes I would recommend it. In the beginning it took some searching to find out what you do or don't offer, but later you will see and appreciate that you can also translate yourself.

Lexoria

Dec 04, 2024  on Shopify

Since December 5, 2024, the app has stopped working correctly. Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected. My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working. This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop. Edit: Shopify support has confirmed that the problem is due to their application update...

OPENDAY

Nov 30, 2024  on Shopify

Velocita di esecuzione, mantenimento del formato, aspettiamo piu lingue e l'opzione di sostituzione delle modifiche manuali quando scegli la traduzione automatica.

Fapmart

Nov 28, 2024  on Shopify

Tried to use the translation, but so many are not correct, so I manually corrected them but it won't update in the website, the website still has the wrong version.

Imperial Fishing GmbH

Nov 21, 2024  on Shopify

Eine Zeit lang ganz gut, wenn auch im Basic Plan nur 2 Sprachen automatisch. Neuerdings gibt es aber keine Übersetzungen mehr. Ein Update konnten wir noch nicht finden. Wir suchen den Fehler. Hat jemand eine Idee dazu? Danke vorab und Grüße

RYSE

Nov 18, 2024  on Shopify

Really good. But there could be content requiring translation which is missing from the translation table. But it's not common.

Naturacig PRO

Nov 18, 2024  on Shopify

Après avoir passé beaucoup de temps pour compléter et améliorer les traductions générées automatiquement et pour traduire chaque url du site (chose à faire manuellement), j'ai découvert que cette application pénalise le SEO de mon site. En effet, depuis l'installation de Shopify Translate & Adapt, Google Search Console m'a signalé l'apparition de nombreuses pages en double (duplicate content). Ceci est très mauvais pour le SEO (référencement naturel). Comme cette application a été développée par Shopify, j'ai donc contacté l'assistance Shopify. L'assistance m'a gentiment proposé de me débrouiller tout seul en allant sur le forum de Shopify. Ainsi l'assistance Shopify refuse de gérer ce problème technique et je vais devoir désinstaller cette application car elle pénalise le référencement naturel de mon site. Très déçu par l'assistance de Shopify au vu du temps perdu et du prix payé chaque mois !

My Store

Nov 16, 2024  on Shopify

I am very satisfied. I reviewed the translations but there were few things to do and the app made me earn a lot of precious time. I would add that its is very easy to use and make changes.

FOKA

Nov 16, 2024  on Shopify

Extremely efficient tool for multi language web, easy to compare with original language and adopt the alternative one! Great stuff!

Lua Activewear | Athleisure | Gymwear

Nov 13, 2024  on Shopify

This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as

Kurafuchi

Nov 13, 2024  on Shopify

Spent hours translating my entire site only to find that the language does not automatically switch based on a visitor’s location. So my website is still very much single-language for everyone. What good is a translating app that doesn’t have geolocation? Checked all Help articles and the only geolocation app Shopify links to is no longer available in the App Store. So the Help articles are not even up to date. I then tried to contact support, but all I get is a chat widget with neverending three dots. A very frustrating experience.

MIROPAC.INC

Nov 13, 2024  on Shopify

The search field does not do a good enough job to find what you are looking for. but the rest works okay.

3D Republika

Nov 11, 2024  on Shopify

I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life. After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import. To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.” This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.

K.Bola

Oct 30, 2024  on Shopify

Excelente aplicación y muy fácil de crear tu tienda online. Muy bien explicado todos los pasos para poder crear, compartir tu página. Muchas gracias

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