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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

Reviews (1,403)

Overall rating
4.5

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

Fapmart

Nov 28, 2024  on Shopify

Tried to use the translation, but so many are not correct, so I manually corrected them but it won't update in the website, the website still has the wrong version.

Imperial Fishing GmbH

Nov 21, 2024  on Shopify

Eine Zeit lang ganz gut, wenn auch im Basic Plan nur 2 Sprachen automatisch. Neuerdings gibt es aber keine Übersetzungen mehr. Ein Update konnten wir noch nicht finden. Wir suchen den Fehler. Hat jemand eine Idee dazu? Danke vorab und Grüße

RYSE

Nov 18, 2024  on Shopify

Really good. But there could be content requiring translation which is missing from the translation table. But it's not common.

Naturacig PRO

Nov 18, 2024  on Shopify

Après avoir passé beaucoup de temps pour compléter et améliorer les traductions générées automatiquement et pour traduire chaque url du site (chose à faire manuellement), j'ai découvert que cette application pénalise le SEO de mon site. En effet, depuis l'installation de Shopify Translate & Adapt, Google Search Console m'a signalé l'apparition de nombreuses pages en double (duplicate content). Ceci est très mauvais pour le SEO (référencement naturel). Comme cette application a été développée par Shopify, j'ai donc contacté l'assistance Shopify. L'assistance m'a gentiment proposé de me débrouiller tout seul en allant sur le forum de Shopify. Ainsi l'assistance Shopify refuse de gérer ce problème technique et je vais devoir désinstaller cette application car elle pénalise le référencement naturel de mon site. Très déçu par l'assistance de Shopify au vu du temps perdu et du prix payé chaque mois !

My Store

Nov 16, 2024  on Shopify

I am very satisfied. I reviewed the translations but there were few things to do and the app made me earn a lot of precious time. I would add that its is very easy to use and make changes.

FOKA

Nov 16, 2024  on Shopify

Extremely efficient tool for multi language web, easy to compare with original language and adopt the alternative one! Great stuff!

Lua Activewear | Athleisure | Gymwear

Nov 13, 2024  on Shopify

This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as

Kurafuchi

Nov 13, 2024  on Shopify

Spent hours translating my entire site only to find that the language does not automatically switch based on a visitor’s location. So my website is still very much single-language for everyone. What good is a translating app that doesn’t have geolocation? Checked all Help articles and the only geolocation app Shopify links to is no longer available in the App Store. So the Help articles are not even up to date. I then tried to contact support, but all I get is a chat widget with neverending three dots. A very frustrating experience.

MIROPAC.INC

Nov 13, 2024  on Shopify

The search field does not do a good enough job to find what you are looking for. but the rest works okay.

3D Republika

Nov 11, 2024  on Shopify

I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life. After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import. To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.” This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.

K.Bola

Oct 30, 2024  on Shopify

Excelente aplicación y muy fácil de crear tu tienda online. Muy bien explicado todos los pasos para poder crear, compartir tu página. Muchas gracias

NUVASKIN

Oct 30, 2024  on Shopify

I found the following issue with the translation tool: The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English Example: German (correct): "...aus Bio-Aloe Vera und..." English (incorrect): "...oforganic aloe veraand..." English (should be): "...of organic aloe vera and..." All bold formatted text segments in the English translation lack spaces before and after them This happens consistently with every bold text segment in the translation

Wish IO Beauty

Oct 27, 2024  on Shopify

It is easy to use.I am not technical that means allot to me to have an app to help me in an easy way.

Qombis

Oct 26, 2024  on Shopify

Leider ist die Übersetzungsfunktion von Shopify für international agierende Shops stark eingeschränkt. Auch wenn Shopify verschiedene Sprachen unterstützt, kann man die Inhalte für unterschiedliche Märkte nicht individuell anpassen. In meinem Fall möchte ich z.B. in Deutschland „Kostenloser Versand ab 100€“ anzeigen und für den Rest Europas kostenlosen Versand erst ab 150€ anbieten. Die Übersetzungs-App erlaubt es jedoch nur, diese Information auf der Standardseite zu bearbeiten, was länderspezifische Anpassungen unmöglich macht. Das beeinträchtigt die Klarheit und die Kundenerfahrung. Es wäre großartig, wenn Shopify hier mehr Flexibilität bieten würde!

India Sampatti

Oct 26, 2024  on Shopify

Bonne traduction des contenus avec parfois des bugs (pas de modification de la traduction si je change un texte) mais globalement ok

Vinhjem

Oct 25, 2024  on Shopify

Molto interessante Shopify, troviamo quasi tutto quello che ci serve per creare un e-commerce, stiamo finendo di metterlo appunto e quasi tutto funziona bene

Pop-Up Surf Shop

Oct 24, 2024  on Shopify

Alles werkt heel goed. Zorg er wel voor dat je regelmatig je werk/vertaling opslaat, want soms is er een 'server error' en ben je, je voortgang kwijt. Toch nog 5-sterren vanwege het gemak!

Margaret S. Moy

Oct 19, 2024  on Shopify

In Arab countries we sometimes prefer english product titles or at least in my country especially because the product titles are not really important in a clothes store.

Walat Supepi

Oct 19, 2024  on Shopify

Quel immense progrès par rapport aux app précédemment disponibles, qui nécessitaient un gros travail manuel (sans compter leur coût)! L'app de traduction de Shopify fait gagner un temps fou, devient intuitive passé ...

Thés & Epices Bio

Oct 17, 2024  on Shopify

Hello, i need help cause 2 words can't be translate in my website and i can't do it manually. how can i have some help?

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