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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

Reviews (1,403)

Overall rating
4.5

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

Broosha Conscious Beauty

Dec 15, 2024  on Shopify

Da mesi sto impazzendo per aggiornare la traduzione dei testi nella homepage ma neanche il Supporto di Shopify mi sa aiutare. La traduzione non é corretta e non si adatta all'originale nemmeno dopo aver cliccato auto-translate diverse volte. Non é possibilie aggiustare la traduzione manualmente proprio nelle parti in cui serve.

Faronics Cloud

Dec 12, 2024  on Shopify

2 stars = 2 languages. Please don't limit us like this.

Imperial Fishing GmbH

Nov 21, 2024  on Shopify

Eine Zeit lang ganz gut, wenn auch im Basic Plan nur 2 Sprachen automatisch. Neuerdings gibt es aber keine Übersetzungen mehr. Ein Update konnten wir noch nicht finden. Wir suchen den Fehler. Hat jemand eine Idee dazu? Danke vorab und Grüße

Kurafuchi

Nov 13, 2024  on Shopify

Spent hours translating my entire site only to find that the language does not automatically switch based on a visitor’s location. So my website is still very much single-language for everyone. What good is a translating app that doesn’t have geolocation? Checked all Help articles and the only geolocation app Shopify links to is no longer available in the App Store. So the Help articles are not even up to date. I then tried to contact support, but all I get is a chat widget with neverending three dots. A very frustrating experience.

NUVASKIN

Oct 30, 2024  on Shopify

I found the following issue with the translation tool: The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English Example: German (correct): "...aus Bio-Aloe Vera und..." English (incorrect): "...oforganic aloe veraand..." English (should be): "...of organic aloe vera and..." All bold formatted text segments in the English translation lack spaces before and after them This happens consistently with every bold text segment in the translation

D'ALMA

Sep 15, 2024  on Shopify

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team.

Alice Jewels Family

Aug 08, 2024  on Shopify

Rapide et efficace mais il ne prends pas en charge les URL. Donc le rendu ne fais pas du tout professionnel. Edit en réponse à votre réponse : j'ai 700 produits j'ai autre chose à faire que de renommer les URL une par une , sinon je ne prendrais pas d'App de traduction AUTOMATIQUE.

Vela Lash Bar

Jul 25, 2024  on Shopify

I gave a two because you can only have two languages allowed. Not user friendly. And doesn’t bulk translate like it should. Seeking another app

HidraPet

Jul 13, 2024  on Shopify

no quiere poner todos los idiomas

Gsekhon

Jun 02, 2024  on Shopify

abiaakha

May 30, 2024  on Shopify

Even if you translate manually it does NOT makes any changes, it stays has the App has translated. Plus there is not any possibility to "lock" words that you don't want to be translated.

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