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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

Reviews (1,403)

Overall rating
4.5

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

Hanseeno

Jan 29, 2025  on Shopify

Doesnt work...

S&L Beauty Company

Jan 22, 2025  on Shopify

For a long time, I couldn’t understand why my product descriptions weren’t updating across English variants (e.g., US, CA, AU, GB). Shopify support repeatedly redirected me, suggesting conflicts with other apps, which caused significant delays in resolving the issue. It turns out the Translate & Adapt app itself prevents automatic syncing of updates between English language variants. If I hadn’t figured this out on my own, my product descriptions would have remained outdated indefinitely, negatively affecting my store’s accuracy and user experience. This limitation is highly inefficient and creates unnecessary manual work.

True Colour Beauty

Jan 12, 2025  on Shopify

I have using this ever since I bought my new theme and my site is very heavy and just now getting to all of the technical Search Console stuff. This app is causing over 3000 errors on google search console with it turned on in my theme. All of these pages after checking are the translated app pages. ERROR__Page indexing Alternate page with proper canonical tag error---ALL FROM THIS APP. No Wonder I have no visitors on my site tc-beauty.com

Healyan

Jan 08, 2025  on Shopify

Me and my team wanted to use this app to translate our shop from english into german. Already the automatic translation of the general theme content and system - in particular the checkout is mostly useless. The app states that these general parts of the Shopify system are "professionally translated" which is a joke, because not even the word checkout is translated into german language - this is one of the most important words and you dont get it correctly translated so that the general german population can understand it? Come on Shopify! As a billion dollar company you can do better! ... Now to the worst part: We took the time to fully translate all the website resources ourselves "manually". After a few days we were close to finishing the translation of all the themes and gerneral website resources like the checkout system. We saved our progress along the way countless times, at least the app is constantly reminding you of that... BUT one morning ALL THE TRANSLATIONS WERE GONE! We have no clue how every translation we did during the last few days just vanished- nobody did anything! The night before everything was there and almost ready to be launched... the next day not a single translation we did the days before was available anymore... This app is competely unusable and a serious risk for anyone who wants to run a shopify shop in multiple languages. If I could give 0 stars, I would do so.

Bleep

Dec 17, 2024  on Shopify

Seems to work.....except you can only auto translate 2 languages with no option to add more, rendering the app completely pointless for anyone selling in Europe. Not good.

Sneaxx

Dec 08, 2024  on Shopify

Very good app, only the biggest problem is that it does not support more languages!

Lexoria

Dec 04, 2024  on Shopify

Since December 5, 2024, the app has stopped working correctly. Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected. My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working. This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop. Edit: Shopify support has confirmed that the problem is due to their application update...

Fapmart

Nov 28, 2024  on Shopify

Tried to use the translation, but so many are not correct, so I manually corrected them but it won't update in the website, the website still has the wrong version.

Naturacig PRO

Nov 18, 2024  on Shopify

Après avoir passé beaucoup de temps pour compléter et améliorer les traductions générées automatiquement et pour traduire chaque url du site (chose à faire manuellement), j'ai découvert que cette application pénalise le SEO de mon site. En effet, depuis l'installation de Shopify Translate & Adapt, Google Search Console m'a signalé l'apparition de nombreuses pages en double (duplicate content). Ceci est très mauvais pour le SEO (référencement naturel). Comme cette application a été développée par Shopify, j'ai donc contacté l'assistance Shopify. L'assistance m'a gentiment proposé de me débrouiller tout seul en allant sur le forum de Shopify. Ainsi l'assistance Shopify refuse de gérer ce problème technique et je vais devoir désinstaller cette application car elle pénalise le référencement naturel de mon site. Très déçu par l'assistance de Shopify au vu du temps perdu et du prix payé chaque mois !

Lua Activewear | Athleisure | Gymwear

Nov 13, 2024  on Shopify

This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as

3D Republika

Nov 11, 2024  on Shopify

I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life. After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import. To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.” This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.

AgozTech

Sep 25, 2024  on Shopify

This app was working fine until a couple days ago. Some products have wrong translation in Spanish, French and German. When I click auto-translate it doesn't fix it. I contacted Shopify and they suggest me to manually edit but I have 2329 product pages. There is no way I can do it manually. It messed up our SEO, they don't even care about the issue. We pay thousands of dollars to them every month and this is the service we get.

KAÇMAZ STORE

Sep 19, 2024  on Shopify

basarılı

Chamaye

Aug 19, 2024  on Shopify

Not working anymore? I cannot modify our eshop's translations anymore. Oauth error invalid_request: The redirect_uri is missing. Can you help please?

Fleavel

Aug 12, 2024  on Shopify

Ne marche même pas j'ai traduis la langue et définit les pays dans lequelle elle est censé traduire en anglais mais ça ne marche meme pas

FinModelsLab

Aug 09, 2024  on Shopify

This is really poor features and benefits app....no rules, no blog filters, no filter tags ... kinda student work or so.... shame

Lonsonho

Aug 08, 2024  on Shopify

只支持2种语言翻译,更多的或许就要花钱

Coral Strands

Aug 08, 2024  on Shopify

UPDATE! FALSE! It did in fact create a version of my website - in other languages - cuz if it didn't - they howwwwww can people read it in another language!?!? Not to mention I saw the actual pages in other languages. created 144 additional pages with 404 errors on my website from duplicate translated pages that do NOT direct to correct english translation .

PURRVANA

Aug 05, 2024  on Shopify

Very bed option. first of all they use google translate that goes really bad. second, just after conversation with shopify support they enlightened me that shopify and this app (owned by shopify) isnt support multi languages combined with their own feature "MetaFields" so if you are planning to setup multi-language store and use meta fields dont do it and choose only 1 language for the store. Very disappointing for platform who charge money for multiple products but doesnt support it. the joke is on us, i recommend to use whocommerce rather than shopify that offers you options of 4 years old developer.

Scinoben LLC

Jul 04, 2024  on Shopify

it's such a shame that there is no feature or an upgrade that lets you auto translate more than 2 languages.

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