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Customer reviews: Shopify Translate & Adapt

Develop by Shopify

The Shopify Translate & Adapt app helps merchants create multilingual stores to reach global audiences. This review covers its features, pricing, and real user feedback to help you decide if it’s the right solution for your business.

Reviews (1,137)

Overall rating
4.6

What Merchants Think

The "Shopify Translate & Adapt" app receives mixed reviews from merchants. While appreciated for being intuitive and saving time, the app currently falls short on several fronts: inefficiencies in translation accuracy and limitations on the number of translatable languages. Additionally, merchants express frustration over lack of effective support and technical glitches affecting the app's reliability and performance.

Key Strengths

  • Easy to use with intuitive interface.
  • Saves time compared to manual translation.
  • Allows for personalized translation of fields.
  • Facilitates reaching international audiences.
  • Does not incur extra fees.

Common Concerns

  • Allows translation of only up to two languages automatically.
  • Issues with retaining edits and some translations not saving or updating.
  • Lack of advanced multilingual SEO features.
  • Translation accuracy issues requiring significant manual corrections.
  • Technical issues such as server errors and translation data loss.
  • Poor support experience reported by some users.

Final Thoughts

"Shopify Translate & Adapt" is seen as a useful tool for basic translation needs but falls short for businesses with more complex requirements. Its easy-to-use interface is praised, but ongoing technical issues and limited language support hinder its potential. Merchants seeking advanced functionalities might need to explore other multilingual apps or hope for future improvements addressing these drawbacks.

SURFSTICKER

Nov 25, 2025  on Shopify

Selbst erstellte Inhalte können nicht übersetzt werden. Ansonsten bringt mich die APP zur Verzweiflung.

Schǎf

Nov 18, 2025  on Shopify

Terribly confusing app. Won't translate homepage, and adds sections on it's own. Unable to delete and start fresh.

Allsim shop

Nov 18, 2025  on Shopify

Dans la besace du p'tit Poucet (Boutique Officielle)

Nov 17, 2025  on Shopify

Des traductions vraiment éclatées et certains termes qui ne veulent rien dire en guise de traductions. Les traductions faites manuellement pour remplacer les traductions farfelues ne sont pas prises en compte même après enregistrement des modifications. Aucun chat ou support pour signaler le problème. Bref une App vraiment bien décevante au final.

Sweetel

Oct 23, 2025  on Shopify

Server error

SeaSkin Life

Oct 07, 2025  on Shopify

Horrible! nada más que decir

Pop&Lau

Sep 29, 2025  on Shopify

Doesn t say anywhere that you have to set up a market to make sure vistors I have access to it. I have lost 3 months on that. And even now that I have set up a market. It doesn t really work. And Shopify support helpers usually quite efficient are not at all trained on this. It s 2025 people: translations should not be a luxury...

RSX Racing Solutions

Sep 11, 2025  on Shopify

Be careful with descriptions if you update them! Translated data is not updated, creating confusion for customers who continue to see outdated information and drive you crazy.

Never Miss Moments

Aug 31, 2025  on Shopify

This should even call itself a language app. you can only pick ONE extra langauge. So no, you cant translate your whole site for multiple countries and sell in multiple markets.

Tail Foods

Aug 10, 2025  on Shopify

The app has been problematic for us, as it repeatedly translates blank sections when automatically translating the website. Unfortunately, the support team has not been helpful to us or to others experiencing the same issue.

X Over 0

Jul 05, 2025  on Shopify

I'm reporting a massive failure in translation integrity and UI design inside Shopify's Translate & Adapt app. The app is silently cherry-picking what it translates and has published many half-translated, outdated, or blank pages to my live international storefront — without warning, notice, or transparency. It is hiding this behind a deeply inefficient and non-transparent interface, and leaving me with a grueling, manual audit job that no modern technology stack should ever require. This issue has cost me visibility in Google, revenue from international traffic, and days of unpaid labor just to locate and fix what Shopify never properly built or marketed in the first place. Translate & Adapt is Failing on Every Front: It has arbitrarily skipped translating major portions of many product descriptions, default product and variant fields, collections, metaobjects, menus, etc. It does not alert me to untranslated or out-of-sync content. It offers no dashboard or audit view to track which items have been translated and which haven’t. It forces me to manually click through every parent > child > grandchild element in the app to detect translation failures. And with 975 failures according to Google, this workflow is unacceptable. Each click comes with a 10–20 second load time, and each missing translation takes up to 2 minutes to fix. There is no batch view, no summary, and no timeline of what's been changed or ignored. SEO Consequences — and Why This Is Costing Me Revenue The result is that hundreds of translated pages and site elements are not approved by Google because of: Outdated content Wrong languages (e.g., body text in English on a Dutch page) Thin content (e.g., product title + images, but no body text) Blank product descriptions Mismatched content across locales Missing translations for default fields or field values (e.g., price, color, gender, and age which are required by Google) Google doesn’t just check if a translated page exists — it checks for: Relevant content in the expected language Unique, high-quality body copy Content-to-code ratio and completeness If a page is: Just images or 1–2 words Missing description text Marked Dutch URL but written in English Identical or near-duplicate to the English page Showing outdated content that's inconsistent with the same page in another translation Lacking critical information like price, color, gender, and age group Google will suppress or deindex that page. And that’s exactly what’s happening: Google Search Console currently shows 975 translated URLs as “Not Approved” — many flagged for content, indexing, or missing product attributes that originate directly from incomplete translations and broken data inheritance caused by Translate & Adapt. Shopify Has Misled by Omission. Shopify markets Translate & Adapt as a seamless way to expand globally. I built my international storefront using Shopify’s tools, trusting the system to behave predictably and honor its own architecture. Instead, I’ve been forced into a days-long audit of every product, data field, menu, collection, etc., wasting time I should be spending on design, production, and marketing. I'm now looking at at least a full week of manual fixes ahead — just to correct what should never have happened, much less happened deep under the hood with no notification or warning. What I Need from Shopify Immediately: A formal acknowledgment that Translate & Adapt cherry-picks content silently and has no features in place to notify merchants or help them fix it in a reasonable workflow. A clear admission that this breaks international SEO and harms indexing in Google Merchant Center and organic search. A commitment and timeline for implementing basic protections: A visual dashboard of untranslated content A bulk view of translation coverage Warnings for untranslated or outdated content Documentation of these limitations and a bug report escalation to the Translate & Adapt product team. Credit or compensation for the hours of manual work and the lost visibility/revenue caused by this system failure since installing this app. This is not a content issue. It’s a platform issue — a system that publishes broken content without ever notifying the merchant. Please escalate this ticket to a senior product manager or tech lead on the Translate & Adapt team. I am not accepting surface-level replies. This needs to be addressed at the architectural level.

Vidalova

May 20, 2025  on Shopify

This app could have been perfect, so easy to use and intuitive, even fun to translate, but why limit to 2 languages? Please let us pay for more translations, we will gladly pay for it. It's the only reason I put 1 star. Other than that I love this app.

Minibearings

Apr 15, 2025  on Shopify

Limited. Tried using this App and everything was looking really good, until we realised that it was translating underlying URL links in the body of our pages. This meant that the URL's in the links weren't correct, causing 404 errors. Once again, the standard response from Shopify was that the App was limited, and that we would need to pay more for a third party App that might do a better job.

MyEyeglassShop.com

Apr 11, 2025  on Shopify

Nice app would give it 5 stars but only limited to 2 translations and then you are SOL

Leo's Treasure Box

Mar 21, 2025  on Shopify

Caused issue with my search console

Hanseeno

Jan 29, 2025  on Shopify

Doesnt work...

S&L Beauty Company

Jan 22, 2025  on Shopify

For a long time, I couldn’t understand why my product descriptions weren’t updating across English variants (e.g., US, CA, AU, GB). Shopify support repeatedly redirected me, suggesting conflicts with other apps, which caused significant delays in resolving the issue. It turns out the Translate & Adapt app itself prevents automatic syncing of updates between English language variants. If I hadn’t figured this out on my own, my product descriptions would have remained outdated indefinitely, negatively affecting my store’s accuracy and user experience. This limitation is highly inefficient and creates unnecessary manual work.

True Colour Beauty

Jan 12, 2025  on Shopify

I have using this ever since I bought my new theme and my site is very heavy and just now getting to all of the technical Search Console stuff. This app is causing over 3000 errors on google search console with it turned on in my theme. All of these pages after checking are the translated app pages. ERROR__Page indexing Alternate page with proper canonical tag error---ALL FROM THIS APP. No Wonder I have no visitors on my site tc-beauty.com

Healyan

Jan 08, 2025  on Shopify

Me and my team wanted to use this app to translate our shop from english into german. Already the automatic translation of the general theme content and system - in particular the checkout is mostly useless. The app states that these general parts of the Shopify system are "professionally translated" which is a joke, because not even the word checkout is translated into german language - this is one of the most important words and you dont get it correctly translated so that the general german population can understand it? Come on Shopify! As a billion dollar company you can do better! ... Now to the worst part: We took the time to fully translate all the website resources ourselves "manually". After a few days we were close to finishing the translation of all the themes and gerneral website resources like the checkout system. We saved our progress along the way countless times, at least the app is constantly reminding you of that... BUT one morning ALL THE TRANSLATIONS WERE GONE! We have no clue how every translation we did during the last few days just vanished- nobody did anything! The night before everything was there and almost ready to be launched... the next day not a single translation we did the days before was available anymore... This app is competely unusable and a serious risk for anyone who wants to run a shopify shop in multiple languages. If I could give 0 stars, I would do so.

Bleep

Dec 17, 2024  on Shopify

Seems to work.....except you can only auto translate 2 languages with no option to add more, rendering the app completely pointless for anyone selling in Europe. Not good.

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