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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

OurCreations6 NBS Sales LLC

Jun 07, 2024  on Shopify

The setup of TikTok business was actually pretty simple. One part was a little confusing but nothing too bad though

Juppies

Jun 06, 2024  on Shopify

hasta el momento todo ha sido intuitivo facilitando la ejecución de cada instrucción logrando así llegar hasta este punto.

Crown Me Boutique

Jun 06, 2024  on Shopify

this was a good experience and actually got approved to post my business with them. I am now looking to build up my clientele more on the daily. Lets get to work and make business.

The TriSport Life

Jun 06, 2024  on Shopify

It took me awhile to set up TikTok business account with a few extra steps but once I did it was simple.

Motion twins

Jun 04, 2024  on Shopify

this app is amzing in all ways and entertains and also influence others to do better and also the right thing

MiRouhi Boutique

Jun 04, 2024  on Shopify

It was very easy to set up. I highly recommend it. I can't wait to see where this new journey takes me..

Babyprince_rope_laces

Jun 03, 2024  on Shopify

Weil man Zeit vertreiben kann und weil es sehr viel Spaß macht Man kann sehr viele Videos anschauen vieles neue mit erleben vieles neue Sachen mitmachen und Inspiration holen. TikTok ist für mich ein sehr gutes App

Kidy-Cat & Paws

Jun 02, 2024  on Shopify

I am new to Tiktok and so far the content is amazing and overall generally helpful with all aspects of business and personal fun.

anlls'boutique

Jun 02, 2024  on Shopify

C' est la première fois que je l'utilise donc, je dirais qu'elle est facile d'utilisation et claire. Quand à mon expérience, je n'ai pas assez de recul pour en parler.

Mlano

Jun 01, 2024  on Shopify

die app ist gut aber der support ist so schlecht man hat ein Problem aber keiner ist da um zu helfen

Essence Santé

Jun 01, 2024  on Shopify

Il faut savoir s'adapter et savoir utiliser cette plateforme pour faire croître une entreprise. Cordialement...

Variety Blend Co

Jun 01, 2024  on Shopify

I would recommend this app because there are so many videos out there on this app that does become useful . When I first got on Tik Tok I didnt think that this app would be useful, but I have came across videos that I have benefitted in the past and that has been helpful and I think this app should be recommened to anyone that dont mind watching videos for entertainment, for maybe learning, etc.

BlackPulsar

May 31, 2024  on Shopify

Il manque des régions du globe dans l'application. Par exemple, si je viens de l'île de la Réunion, je ne peux pas créer un compte, alors que pourtant la Réunion fait bien partie de la France. Ce qui est dommage quand on connait les avantages de tik tok ads.

Erneann

May 31, 2024  on Shopify

It could be better firstly, selecting business account and start selling now are confusing. Secondly, product location shouldn't be a problem because you could be shipping your products from a third party location but tiktok App refuses to use / accept location but always defaulting back to the address used in the profile, this doesn't make any sense whatsoever because it limits people from using tiktok to sell if I MUST HAVE ALL MY INVENTYORY IN MY HOUSE OR IN ONE LOCATION. It kinda sound stupid in a way because I don't live in WINDSOR CASTLE to have have room enough to store my inventory.

Ship Crates

May 30, 2024  on Shopify

I will for sure recommend but it's my request to make the process easy as its a bit complicated to settle till shop.

metagifts.com.au

May 30, 2024  on Shopify

Easy app to use, fantastic options for adding content Great way to introduce yourself to your local community

KOMPRE BEM

May 30, 2024  on Shopify

otima experiencia estou apostando nesta ferramenta, que promete nos ajudar segundo varios depoimentos o negocio alavanca.

Eunhae

May 29, 2024  on Shopify

Horrid!!!!!!! I had an account on shopify but i tried connecting through mobile tiktok account and realized i made two instead of one. I Couldn't unlink or delete the second account. So i placed my husband phone number and finally unlinked second seller from tiktok. Now i cant link my tiktok to my first seller because the second account still doing verification and when verification fails, since another account exists, it still does not allow me to connect because of it. NO OPTION TO STOP OR DELETE VERIFICATION< NO OPTION TO DELETE ACCOUNT UNLESS YOU HAVE VERIFIED COMPANY INFO>WON"T CONNECT TO ANOTHER SELLER ACCOUNT DESPITE BEING DISCONNECTED FROM ANOTHER. in all to say, IF YOU ACCIDENTALLY MAKE ANOTHER ACCOUNT YOURE SCREWED AND HAVE TO THROW THE WHOLE TIKTOK AWAY!!!!!

TheFitworkout

May 28, 2024  on Shopify

Love it use the app everyday just watching and learning new things.! the app gives me so much joy and I'm happy its around.

PATMAKS PATCHES

May 20, 2024  on Shopify

I’m a rookie at this app ads so I’m taking it easy until I’m a bit more familiar with it. Seems straight forward and easy to follow. I just want to get my store viewed and start making some sales as I want my future customers to see our quality products and form lasting relationships with these customers

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