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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

The Happily Shoppe

Jun 23, 2024  on Shopify

Terrible frustrating experience! I could not connect my existing tiktok account to my shopify account. And getting assistance has been impossible.

DELU DAHLIA

Jun 22, 2024  on Shopify

this was a easy setting process, it sounds like they really want the creator and seller to be successful. I would love to see more detail videos how to set up and sell , we aim to be successful. We are honored to have the privilege to set up shop here. thanks

FuriaFemme

Jun 22, 2024  on Shopify

Es una app muy bien pensada para fomentar el consumo y asi poder despegar las ventas de nuestras marcas. Recomendaria al 100% esta app

DivaDenn

Jun 21, 2024  on Shopify

A lot of rules to remember but I like to walk-through check list with a short video. I think that is needed for all things TikTok.

IMAGINARY WEAR

Jun 21, 2024  on Shopify

I love using tiktok. I look forward to displaying/selling my streetwear apparel to the diverse audience on this platform.

Ms Matty Bwoy

Jun 20, 2024  on Shopify

Due to the fact that I am a newbie and I need my store seen I think that TikTok would make it easier for me to reach a wider range of people worldwide.

Beastfashions.de

Jun 19, 2024  on Shopify

Die Einrichtung war super Easy, hätte ich mir bedeutend schwieriger vorgestellt. Alles weitere werde ich mir erst anschauen müssen, denn soweit bin ich noch nicht.

Uli-Arteaga

Jun 19, 2024  on Shopify

Avoided being on social media for many years. However, tiktok made it simple to join and browse easy.

Nina75

Jun 18, 2024  on Shopify

the platform is user friendly and offers a wide range of tools that make it easy to create engaging and creative content . The algorithm helps in reaching a large audience , and the community is supportive . I would recommend TikTok to others because it is a powerful platform for connecting with people , promoting businesses , and expressing creatively in a fun and dynamic way.

Vtaste

Jun 18, 2024  on Shopify

Love,Love TikTok Its great platform for everything entertainment,healing,learning I also shop at TikTok and I hope that I can grow my business on TikTok as well

Lizzibear Hugs & Hair Care

Jun 17, 2024  on Shopify

I love interacting on a social app where I can also just be silly and have fun. Hoping I can get some good exposure for my business as well.

My Store

Jun 17, 2024  on Shopify

O tik tok ẽ um excelente canal de interaçao e de nogocios, facil de manusear, e um enorme alcance de expectadores

https://YouTube.com

Jun 17, 2024  on Shopify

Thank you guys for providing me the world class expertise service with my corporation YouTube LLC out of San Bruno California thank you

MAYRA AND COMPANY INC

Jun 17, 2024  on Shopify

I not selling in PR but TIK Tok Ignore my business, for have my Office in Florida and PR . The Company selling in USA,Canada and Europe .I am sad that not given opportunity to woman disable small business selling in USA for would have a office in PR.

Woodland Clothing Co.

Jun 17, 2024  on Shopify

Tik tok is the best platform to start a business on with its super friendly regulations and algorithm

Go Vita

Jun 17, 2024  on Shopify

I just wanted to say creating the TikTok pixel for tracking purposes and adding it to your Shopify account is super easy and straightforward once you have created your business and ad accounts. You don't need any other application and the process was totally free. I can't wait to start creating a lookalike audience and utilising the platform to increase conversations and revenue.

Burke Avenue by Craig the Barber

Jun 17, 2024  on Shopify

I just installed this app, and it was straightforward! I am looking forward to seeing how this partnership will increase the visibility of my Burke Avenue products!

Youth UP World

Jun 16, 2024  on Shopify

I DO RECOMMEND IT. I JUST GOT A LITTLE CONFUSED BUT HOPE IT ALL WENT THROUGH. JUST SO GRATEFUL TO TIKTOK CREATORS. THANK YOU

Love Marlow

Jun 16, 2024  on Shopify

I was invited to create a shop through Shopify. I was so excited to open this new sales channel, but I soon became so disappointed. I connected everything through my Shopify account but didn't realize that TikTok required additional information, even though Shopify already had ALL that information. They permanently closed my account. After trying to chat for help to see if anything could change this, I was told there wasn't a solution. Not something any business owner likes to hear. Now, the only way I can activate a new one is to create a new email and phone number. This makes it easier to create fraudulent accounts. No wonder so many consumers say they buy things and end up getting knockoffs on TikTok. I would never buy anything. I will not set up an account until they let sellers reopen accounts.

IMEEN CLUB & IZS PRODUCTS

Jun 16, 2024  on Shopify

great my ads are not running yet, over all I don't have a problem with TikTok I use them on a regular basis. and there great as far as my experience. I recommend TikTok for anybody after all i market and promote their products. i am an affiliate of TIKTOK. Thumbs up!

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