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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (29,674)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

L.W online shopping shop Merchandise

Sep 11, 2024  on Shopify

First of all TikTok gets things done plus it shows the most insightful videos plus you can learn cooking tips not to mention when days are down for me me just watching those funny videos as far as money is concern not very expensive to were it breaks your pockets and if you want to advertise something that's appropriate you don't have to be but through the act of congress I give 2 thumbs up thanks TikTok

Retail Perfect

Sep 11, 2024  on Shopify

Same problem with TikTok it never approves your shop, all my documents are valid but it is the same thing over and over. Only app that we have this problem with.

The Dominion Lifestyle Store

Sep 11, 2024  on Shopify

Linking my Shopify store to Tik Tok was super easy. Just a few clicks and it was synced. Can't wait to offer my products to millions of people! Thanks Tik Tok and thank you Shopify!

Il mio negozio

Sep 10, 2024  on Shopify

e la mia prima esperienza con la vostra app sulle vendite appena passa un po di tempo riesco a rispondere a questa domanda

SHOPYO

Sep 10, 2024  on Shopify

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with

American Roasting Company

Sep 10, 2024  on Shopify

Not a good platform to use. I tried several time to upload my information, it doesn't matter if its bills , driver licence, or passport. I've been charged over $200.00 bucks and have not even set up my account for advertising because I was waiting on approval. But each day that goes by it's another $50.00. And still haven't made a TikTok ad. I reached out for help and well that useless waiting for a reply. I sync my products and the indexing just plan sucks. With 418 error out of 682, I could not index even though it was indexed for Google and SEOAnt with 100% index with SEO. After i corrected all the indexing problems by category, it still wanted more information, and right now it's easier just to get out while I can and not pay for a service I'm not getting. If I could give no STARS I would do that!!!!!!!!!!!!!!~!~

VEST ELETRO

Sep 09, 2024  on Shopify

O aplicativo é interessante e a aplicação muito fácil para usar. Agora é só começar a rodar as campanhas e divulgar os produtos.

Grey Horse Clothing Co.

Sep 09, 2024  on Shopify

once I figured it out it was fine Only issue is my city was not on drop down list. It would be better to have an option to manually type in city

Savage Embroidery LLC

Sep 09, 2024  on Shopify

I love using TikTok, its easy to use I can get my products out I can reach my target audience. I am hoping I can reach more and draw more to my site by using TikTok

Tytan Prime

Sep 07, 2024  on Shopify

a seamless step by step guide with visual detailed connections of how each account is connected to the other parts of tiktok and then links to click on more info

Shopstuffineed.com

Sep 07, 2024  on Shopify

other than the difficulty in figuring out how too link tik tok too my shopify store too use it too run adds. im very satisfied so far that ive figured it out. i hope i can get better at navigating the program

Big, Beautiful, Baddies, Fashion, Boutique.

Sep 07, 2024  on Shopify

polite, extremely patient and informative, friendly, compassionate, caring, professional, problem fixer just brilliant in every way.

GLOBAL TREND

Sep 06, 2024  on Shopify

Mi experiencia al inscribirme en TikTok Shop Business y conectarlo con mi tienda de Shopify fue en general clara y sencilla. Aunque al principio encontré algunas dificultades para conectar ambas plataformas, una vez resueltos los problemas iniciales, el proceso fue fluido y fácil de seguir. Ahora estoy a la espera de que revisen mi información, lo cual se espera que se realice en un plazo máximo de 24 horas, tras lo cual quedará activada mi cuenta en TikTok Shop Business. A pesar de la pequeña traba inicial, me sentí satisfecho con la claridad y simplicidad del proceso una vez superados los contratiempos iniciales. En resumen, considero que la experiencia de inscripción y conexión entre TikTok Shop Business y mi tienda en Shopify fue positiva y que la plataforma ofrece una forma prometedora de promocionar mi negocio de manera efectiva. Estoy ansioso por ver los resultados una vez que mi cuenta esté activa.

LaVida

Sep 04, 2024  on Shopify

was good experience so far but was a little bit confusing of creating 3 emails, business, Business center, main account! I will try to manage when I get familiar. Thanks Alaa

Flash Records

Sep 03, 2024  on Shopify

Don't sell here. If you resell any authorized products, they will disable your store, allow no appeals, and keep your money for 90 days.

MetroMystique Boutique

Sep 02, 2024  on Shopify

Seamless integration with Shopify! TikTok makes selling so much easier, boosting sales with targeted ads and a broad audience reach.

Diamonds in the Ruff

Sep 01, 2024  on Shopify

Most definitely recommend. The whole process was seamless. Setup only took minutes. If you are trying to find ways to market your brand then this is essential.

The Roman Store

Aug 31, 2024  on Shopify

Ads were not approved and they continue to take money out of my bank account so whenever you try contacting them there is no response but rather blatant disregard for someone's hard earned money.

Online Discount Hunter

Aug 31, 2024  on Shopify

It was easy to install and set up. The ads are delivering and hoping to see sales but so far it is excellent

africanstylecreations

Aug 29, 2024  on Shopify

Das Setup war einfach und verständlich. Ich bin beeindruckt von der Benutzerfreundlichkeit und der klaren Struktur

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