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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (29,674)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Olive & Oak Company

Sep 23, 2024  on Shopify

I love being able to use TikTok to promote my small business and help woman feel amazing about themselves with the clothes they wear!

NexGenShop

Sep 23, 2024  on Shopify

TikTok-kommentarer är ofta korta, fyndiga och fulla av memes eller intern humor som speglar plattformens trendiga och snabba kultur.

Faustin Deal

Sep 21, 2024  on Shopify

To tell the true, I don't really have experience selling with TikTok, but I see other who sells on TikTok, I would like to do as well if it is possible.

Busy mom & baby store

Sep 21, 2024  on Shopify

This integration has been especially positive for businesses in industries like fashion, beauty, lifestyle, and home decor, where TikTok’s visual and trend-based nature aligns perfectly with Shopify’s e-commerce capabilities. Also, The integration of TikTok and Shopify has created a positive experience for many businesses, especially small and medium-sized enterprises (SMEs) looking to leverage social commerce. Here are a few key positive aspects of this collaboration.

Clean Slate Candle Co

Sep 20, 2024  on Shopify

This was the easiest set up. The tiktok shop setup was a breeze. When I submitted the wrong info I was given a step by step explanation of the issue and what was needed to fix. Would highly recommend.

Hunter Shop

Sep 20, 2024  on Shopify

me encanta esta aplicacion dentro de shopify, nos ofrece una amplia posibilidad de marketing organico. gracias tik tok

Tiny Tots Store Ltd

Sep 18, 2024  on Shopify

worked great april 2024 now september 2024 no product sync from shopify to tiktok and visa versa so inventory is always wrong on 1 of them and tiktok dont seem to help when i do tickets. nothing but stress now

Reiff Knives

Sep 18, 2024  on Shopify

Just got it set up. So far so good. Very easy to set up. I can't speak to it beyond the smooth setup/installation process.

Cora Wear

Sep 17, 2024  on Shopify

No support at all, in fact the whole TikTok app is shocking as it is. Can only speak with a robot that does nothing. We have over 5,000 products and this didn't sync stock count and other features. All it did was import a title with images but not the rest, so all items unavailable anyway. It's a waste of time as this may need to be all added manually. Won't be wasting more time with this shocking app

Drink +5

Sep 17, 2024  on Shopify

Setting up Tik Tok for Business was fairly simple when you follow the steps! Looking forward to increasing our business through this platform.

Il Paradiso dei Cuccioli

Sep 17, 2024  on Shopify

L'app è molto semplice da usare e da configurare, unica e grande pecca, spesso gli ad account vengono bannati subito dopo il lancio di una campagna pubblicitaria, senza alcun motivo.

Beauti Care

Sep 17, 2024  on Shopify

after finding my busines and ads account everything went well really good and powerful platform. good for marketing and setting up new business. hope it goes well. wish me luck as im broke. =(

Sunbelle Boutique

Sep 15, 2024  on Shopify

So far the process seems legit. It was an executive process and didn't feel like it was complicated I just knew I had to be precise with the information. With some patience and an understanding of timing everything synced perfectly.

MARIE & COAVEN

Sep 15, 2024  on Shopify

Rapide et efficace d'installation considérée par notre entourage comme étant une plateforme très sérieuse .Nous l'utiliserons avec grande confiance. MARIE & COAVEN

Blessedbywest

Sep 15, 2024  on Shopify

I m still in the prodded of getting reviews so can’t say to much but as far as this it’s been good app let’s see if it really brings in the customers

Boatlode

Sep 14, 2024  on Shopify

I will know more once I post my first ad campaign, but was extremely easy to set up. Very excited to get started with my first AD. Have 1 ad ready and will start today once I fine tune the video.

3 L Catering & Events

Sep 12, 2024  on Shopify

I would recommend cause it's easy to set up. i would not recommend to people with lack of financial funds.

Makachi Shop

Sep 12, 2024  on Shopify

The guiding is very clear and simple enough to follow. No complicating promptings and onscreen instructions were direct. I will recommend to anyone and everyone.

ALL IN ONE: SHOPN' GO

Sep 11, 2024  on Shopify

The setup was actually pretty easy and straightforward. Not a whole lot of fluff to read to and 60 endless pages of rules and regulations etc. definitely would recommend it to anyone.

Snapslice

Sep 11, 2024  on Shopify

1. "Amazing app! Super fun to create and share short videos with friends and followers. ✨" 2. "Easy to use! Editing tools and filters make every video look professional. " 3. "Great for creativity! So many ways to express yourself with music and effects. " 4. "Perfect platform for promotions! Helped me reach a wider audience for my products. " 5. "Highly addictive! Endless content to watch, learn, and get inspired by. "

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