TikTok logo

Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

TeezThatTalk

Jun 16, 2024  on Shopify

TikTok is helping feed families and build generational wealth!!!! Much Gracias!! Creatives Rule the World!!!

Collection Haven

Jun 15, 2024  on Shopify

I am new to all of this, am excited, and learned that the email address must be the same to properly connect tiktok account.

Pineapple Head Swimwear

Jun 15, 2024  on Shopify

There was some navigational issues, but once I slowed down and analyzed the screen it went smoothly.

NUTRI Co Pe

Jun 14, 2024  on Shopify

Facil de usar, solo tuve que buscar un video de Youtube para que me ayude en el paso a paso, sería bueno que en la descripción de la aplicación haya un video haciendo lo mismo.

Just Fabulous Consignment Boutique

Jun 14, 2024  on Shopify

I just finished setting up and all is good at this point. This is my first time using TikTok for advertising my business....

Banff By Scooter

Jun 14, 2024  on Shopify

LOOKING FORWARD TO INTEGRATION WITH MY SHOPIFY STORE-WISH I DIDNT HAVE TO WAIT TO GET IT CONFIRMED.

SL Silvia Decorações

Jun 14, 2024  on Shopify

Explica que ótimo é superlativo de algo bom. Já excelente é quem excele, ou seja, se destacar muito.

wonderful store

Jun 14, 2024  on Shopify

It's quite good~ although I'm just starting to use it, I can see that it's constantly improving and working hard to help us find customers with genuine needs. Compared to other platforms, this one is also more affordable for small businesses. and I'm proud of its team!

PersoPhoNe

Jun 13, 2024  on Shopify

J'utilise Tiktok depuis 2020, grâce à Tiktok j'ai Acquis d'autres d'expériences et de développement personnel et Facile à utiliser. Tiktok m'a appris à monter une vidéos et photos.

Koda's Treasures

Jun 13, 2024  on Shopify

It was very easy to setup with my shopify store! Will definately recommend to others who are wondering how to get started!

metalcraftusa

Jun 12, 2024  on Shopify

Difficult to sign up with TikTok Shop as a business as one requirement is a passport. The Chat with us feature is worthless as one just gets the run around and no solid answers. Started a ticket but then email received saying they did not understand what I needed and yet I was very clear with photo and description so just a waste of time trying to get this to work. Also saw limit of $40 shipping cost I could charge and I want to know what shipping company would ship a 49 lb. box 19"w x 19L x 13"h, $800 value, Adult Signature required at time of delivery for $40 from MN to LA If there is a shipping company who could do it for that, please let me know as our discounted rate was much more than that.

Bows 2 Fros

Jun 11, 2024  on Shopify

All of a sudden my TikTok Shop orders are not syncing to Shopify. One order that was refunded is still showing this message 'We couldn't create this order on Shopify. To resolve this issue, open a ticket with TikTok Shop Support.' This app needs a major update especially on the Shopify mobile app.

Jackeline's style

Jun 11, 2024  on Shopify

TikTok! It's a social media platform where users can create and share short videos, usually set to music. TikTok has become massively popular, especially among younger generations, for its entertaining and often creative content. People use it for everything from dance challenges and lip-syncing to comedy sketches and educational content. It's a fascinating platform that has reshaped how we think about social media and content creation.

the kind group

Jun 10, 2024  on Shopify

so far this has been easy to setup, I'm new at all this and trying to create a successful business for my nonverbal autistic daughter. The more people we can reach to create something special for her to be a part of.

XQiZiT Chic Fashion Boutique

Jun 09, 2024  on Shopify

The app was very easy to setup and connect to my Shopify store. How to get lots of sales from TikTok

GATLIN MERCH

Jun 09, 2024  on Shopify

don't know yet I'm still new. My only concerns i have is. Do TiKTok carries my own music with i've had it sent over to from my distribution company cdbaby.com. My albums and music. under Gatlin Production, De Andre Gatlin Sellabeats Vol 1 Sellabeats Vol 2 Nappy Neck Records.

SOF Heart Healthy Living

Jun 08, 2024  on Shopify

Pulled up Google and searched how to connect, between Google and Shopify/TikTok I walked through the process with ease so far!

DREAM HOME

Jun 08, 2024  on Shopify

a source of entertainment and enrichment where you can discover, create, and connect with others across the world

ZeeStores

Jun 07, 2024  on Shopify

It was a pleasant experience the first time I tried adding TikTok to my Shopify store. Everything looked strange at first, but time is the ultimate teacher. I am eager and learning.

GLEO NAILS

Jun 07, 2024  on Shopify

At least, I installed the app and connected both platforms in a matter on minutes. FB is still not allowing me to sync my shop. So, TikTok wins, as always!

Scroll to Top