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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (28,719)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

Candlelight, cakes & crafts

Apr 09, 2024  on Shopify

Of all the account set ups, this one was by far the easiest and quickest. No hassles, no red flags. Thank you!!

Edith & George

Apr 09, 2024  on Shopify

Really easy account setup and integration with shopify. Will come back later to update on ad generation and performance when we've been using the app a while, but so far so good.

Perlen Wiot

Apr 09, 2024  on Shopify

Mi experiencia fue buena. Es una aplicación intuitiva, que prácticamente funciona por sí misma. La persona sin experiencia puede orientarse fácilmente debido a que se explica todo de forma clara, concisa y siguiendo un conjunto de pasos sucesivos. Espero que cumpla su objetivo que en mi caso es lograr un mayor número de conversiones en mi tienda

http://www.ngm-cafe.com/

Apr 08, 2024  on Shopify

One of the best experiences I had on TikTok was when a video I posted went viral and received millions of views and likes. It was a dance challenge video that I had put a lot of effort into, and seeing so many people enjoy and engage with it was a truly fulfilling and exciting moment. I also received countless positive comments and messages from viewers, which made me feel incredibly grateful and motivated to create more content. This experience showed me the power of TikTok as a platform for creativity and connection, and it was a reminder of how rewarding it can be to share my passion with others.

SnowPaw Store

Apr 08, 2024  on Shopify

Only any good if you only have 1 location setup on Shopify, as we have multiple locations it is unusable as there is no way to select the location so it just fails to connect as it has just randomly selected our Amazon Location which is located at a different address to the address setup in TikTok

skyvista

Apr 07, 2024  on Shopify

Sure, here's a review of the TikTok app: --- **Title: TikTok: A Fun and Creative Platform for Short Videos** **Rating: ⭐⭐⭐⭐⭐** **Review:** TikTok has taken the world by storm, offering a unique and addictive platform for sharing short videos. As an avid user, I can confidently say that it's much more than just a social media app; it's a cultural phenomenon that allows users to unleash their creativity and connect with a global audience in ways that were previously unimaginable. One of the most compelling aspects of TikTok is its endless stream of content. Whether you're interested in comedy, dance, cooking, DIY tutorials, or just about anything else, you'll find it on TikTok. The app's algorithm does an excellent job of curating personalized feeds based on your interests, ensuring that you're constantly discovering new and engaging content. What sets TikTok apart from other social media platforms is its simplicity and ease of use. With just a few taps, anyone can create and share their own videos, complete with music, filters, and special effects. The app's editing tools are surprisingly powerful, allowing users to produce professional-looking content with minimal effort. Another highlight of TikTok is its vibrant and supportive community. Whether you're a seasoned creator or just starting out, you'll find encouragement and inspiration from fellow TikTokers. The app's duet and collaboration features make it easy to connect with other users and participate in viral trends, fostering a sense of camaraderie and belonging. Of course, no app is without its drawbacks, and TikTok is no exception. Concerns about privacy and data security have plagued the platform, prompting some users to exercise caution when sharing personal information. Additionally, the app's addictive nature can be a double-edged sword, leading to excessive screen time and potential distractions. In conclusion, TikTok is a must-have app for anyone looking to unleash their creativity, connect with like-minded individuals, and stay entertained for hours on end. While it's not without its flaws, the app's positive impact on global culture cannot be denied. Whether you're a casual viewer or a dedicated creator, TikTok offers something for everyone. **Pros:** - Endless stream of diverse and engaging content - Simple and intuitive interface - Powerful editing tools for creating professional-looking videos - Vibrant and supportive community - Ability to connect and collaborate with other users **Cons:** - Privacy and data security concerns - Addictive nature may lead to excessive screen time --- Feel free to adjust the review as needed based on your own experiences and opinions!

ModaMix

Apr 06, 2024  on Shopify

J'aime bien cette plateforme de vente des produits en ligne. 100% satisfait. Merci à l'équipe tik tok.

MUGAJO

Apr 06, 2024  on Shopify

Fue muy sencilla la configuración con Shopify, realmente pensé que era más difícil, pero es muy sencillo, me gusto mucho lo fácil que es instalar el píxel

Redstar

Apr 06, 2024  on Shopify

Facil de usar, vamos a ver como nos va con la publicidad No se que mas quieren que escriba? La voy instalando... y aun no me dejan hacer en vivos

NB Gifts LLC

Apr 05, 2024  on Shopify

Easy to use. It is however difficult when it doesn't exactly explain why your products got denied. I have issues listing products.

Minha loja

Apr 05, 2024  on Shopify

Falta de informaçao, os serviços nao sao processados correctamente, nao dá para fazer a interligacao da minha loja shopify com a conta tiktok. uma desilusao. o unico serviço que funciona bem, sao os serviços onde tenho de pagar

Ralph's Orchard

Feb 23, 2024  on Shopify

Integration only works for ads, which I wish I knew before spending hours trying to figure out why my products were not showing on TikTok Shop. Update from TikTok was: "Our eCommerce solutions are undergoing a complete overhaul and eligibility and availability have been restricted due to this. This temporary pause means you will be unable to showcase your products directly from your Shopify store through your TikTok profile. It will not be possible to activate your TikTok Shopping feature at this time, however, we do hope to have a solution to this soon and will be rolling out our new and improved Shopify integration to all our clients. You can still use your catalog to create Video Shopping Ads which will present your products in a storefront-like experience, but this will require a paid campaign to be launched and will still link back to your website for purchasing rather than the transaction being conducted on TikTok."

Curvy QUEENS Fashions and More

Jan 23, 2024  on Shopify

Great app very please a few things need to be worked out in any new connection of platforms. Selling on tik tok shop and connectinf my shopify shop to the tik tok shop is a game changer. Thank you

Duuby Lee

Jan 23, 2024  on Shopify

Just starting with TikTok For Business. Let's see how it goes. I will be coming back here to tell my experience. But I'm already super-excited, 'cos TikTok has a very good reputation in terms of reasonableness and willingness to support business.

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