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Customer reviews: TikTok

Develop by TikTok Inc.

Reviews (29,674)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback for TikTok, praising its ease of use and effectiveness in reaching new audiences. Many have noted significant growth in sales and audience engagement, highlighting the platform's role as a powerful digital marketing tool. However, there are some concerns about integration with Shopify and certain business functionalities.

Key Strengths

  • Easy and intuitive setup process
  • Effective audience targeting and wide reach
  • Innovative and dynamic marketing features
  • Significant impact on sales and brand visibility
  • Engaging platform for creative campaigns

Common Concerns

  • Challenges with Shopify integration
  • Confusion over account setup procedures
  • Difficulty resolving support issues with TikTok
  • High advertising costs
  • Unreliable syncing of product information

Final Thoughts

TikTok is considered a highly valuable tool for modern digital marketing, offering merchants powerful ways to engage with a broad audience. While generally easy to use and effective, improvements are needed in support responsiveness and integrations like Shopify. Despite some technical challenges, TikTok remains a compelling choice for businesses looking to innovate and expand their market reach.

MiPeneinei

Apr 29, 2024  on Shopify

As a beginner on line store! Heard a lot about tik tok helping them lounge their store in selling their products. Hopefully is the same for me.I am a rookie here, but I catch on fast.

SHOPPING SMART - Compras Inteligentes

Apr 29, 2024  on Shopify

Uma experiência incrível, pensei ser mais difícil. Recomendo que os demais tenham essa mesma experiência. Que venham os resultados!

Harmonie Douceur

Apr 28, 2024  on Shopify

les directives liées à l'application TIkTok sont nettes et précises tout en étant simples et accessibles à tout public. Par ailleurs, l'application regroupe des fonctionnalités facilitant la visibilité de toute entité.

SENSSES

Apr 27, 2024  on Shopify

Werkt goed. Beetje problemen gehad met de pixel en het connecten in het begin. Als het connecten niet werkt, probeer een andere browser of op een icognito pagina.

byglorya

Apr 26, 2024  on Shopify

Um Informationen zu sammeln, Geschäfte zu machen oder Leute zu treffen, ist TikTok eine der besten Apps. Es ist sehr einfach zu bedienen, der Support ist super, es geht schnell und einfach. Ich bin auf jeden Fall begeistert von dieser Erfindung!!!

Smarter Banz

Apr 25, 2024  on Shopify

I love TikTok! There's so many benefits, especially for business owners. I'm a new business owner but I also love supporting other businesses and I've found so many great things on this app. I look forward to sharing more of my experiences and hope to grow my business more

SecretBuy.Store

Apr 25, 2024  on Shopify

Muy buena, todo lo hice muy rápido pues la aplicación te guía de una forma que entiendes lo que tienes que hacer y además te ayuda. Saludos

Cake Tin

Apr 24, 2024  on Shopify

joined tiktok shop today, joined the support meeting which was great, linked my shopify and tiktok myself and i am not very technical - was pretty straightforward.

Skin Body Health

Apr 24, 2024  on Shopify

Absolute crap. The biggest waste of time when trying to upload products to the store. I am not about to retype all my product information all over again.

WonderDials Boutique Montres

Apr 23, 2024  on Shopify

Tiktok est une plateforme très visitée et addictive, avec un public diversifié. Simple d'utilisation.

ivan's #1 online store

Apr 23, 2024  on Shopify

I WOULD TELL EVERYONE TO USE THIS IT IS VERY EDUCATIONAL TO WILL LEarn if i can do it anyone can ok ..

Perky Palette

Apr 23, 2024  on Shopify

So far….this has been the best app I have installed. Straight forward and easy to understand…now for the rest of it.

Journey of Becoming

Apr 22, 2024  on Shopify

Love this app! User friendly, informative and FUN! I am also impressed with the thorough sign up process.

My Store

Apr 21, 2024  on Shopify

I love tiktock because it has good products for a good price and also it helps me mentally if you watch the right videos

The Poppy Pod Collective

Apr 20, 2024  on Shopify

I didn't have too many obstacles in setting up the app. As a first time user, it wasn't any more difficult than setting up others apps. The more you delve into the syncing process the easier it gets. I am looking forward to my time on TikTok.

Living Essentials

Apr 19, 2024  on Shopify

It was easy to set up the app. I will wait until I make sale to give more details regarding my experience with Tik Tok

ZoomicPet

Apr 18, 2024  on Shopify

I strongly recommend that businesses start using TikTok. It is an easy-to-use platform with a lot of growth potential.

OASIS HEALTH

Apr 18, 2024  on Shopify

As the owner of Oasis Health, a dedicated hub for natural health products, I've always looked for innovative ways to reach our customers and expand our market. Entering the world of TikTok Shop has been nothing short of transformative for our business, and I am thrilled to share our experiences with this vibrant platform. From the outset, TikTok Shop presented itself as an exceptionally user-friendly interface. The setup process was straightforward, allowing us to quickly upload our product listings and integrate seamlessly with our existing online inventory systems. The visual-centric layout of TikTok Shop greatly favored our colorful, eye-catching health products, from organic supplements to eco-friendly wellness accessories. One of the most impressive aspects of TikTok Shop has been its vast, engaged audience. The platform's algorithm superbly matches our products with interested users, significantly increasing our visibility. It's not just about views; the engagement rates are through the roof. Customers not only browse but also interact—asking questions, leaving reviews, and sharing their purchases with friends. This interactive shopping experience has built a community around our brand. Financially, TikTok Shop has been highly rewarding. We've seen a significant uplift in sales figures since joining the platform. The cost-effectiveness of the service is outstanding, with lower commission rates compared to other e-commerce giants, allowing us to invest more back into sourcing high-quality products. TikTok Shop has been instrumental in propelling Oasis Health forward. The platform has not only increased our sales and customer base but also enhanced our brand visibility and reputation significantly. We are more connected to our customers and are able to respond to the health and wellness market more dynamically than ever before. I wholeheartedly recommend TikTok Shop to other retailers looking for a fresh, highly engaging, and effective sales channel.

The Funky Clucker

Apr 18, 2024  on Shopify

It has taken me a little to get used to the behind the scenes and using the platform for business purposes, which is mostly my fault for not staying up to date on socials in the last few years. I have enjoyed TikTok since I joined the platform, and with the minimum exposure that I have put out there thus far, I have definitely seen an increase in traffic to my Store.

Love Light Minnesota

Apr 17, 2024  on Shopify

The reach this application gives its users with businesses is exemplary! I really would recommend it for your business as well.

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