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Customer reviews: Appstle℠ Subscriptions App

Develop by Shopify

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (5,062)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

edZOOcation

Nov 25, 2025  on Shopify

STAY AWAY FROM APPSTLE! We had a very unpleasant experience with them. We signed up for an annual plan after getting "sold" that Appstle would be a better fit for replacing Recharge, but we were mistaken once we tried it out more, especially their analytics lacked greatly compared to Recharge. We asked for a refund several times during our 5 months of having their app installed to no avail, especially with barely using their app during that time. We finally uninstalled their app and asked for a full refund one more time, again to no avail, instead they tried to woo us with "revamped analytics" we didn't get to use all this time. This has been a truly bad experience. Poor communication, poor user experience. I highly recommend paying more for better alternatives.

Fair Organics

Nov 25, 2025  on Shopify

Brooks helped me on the Appstle bundle app, and he's helped me again on the Appstle subscription app. He truly provided top tier service, and I plan to stay with Appstle for the long-term because of it! Thanks, Brooks!

Senbird Tea

Nov 24, 2025  on Shopify

Appstle Subscription has been an excellent addition to our store. It was easy to implement, has noticeably increased our subscription revenue, and the support team is outstanding. Max, in particular, has been quick to respond and very hands-on in guiding us when we needed help.

HOM

Nov 24, 2025  on Shopify

I’m completely non-technical, but Steven at Appstle helped me out and set up my subscription plans within minutes. The support was absolutely awesome fast, friendly, and incredibly helpful. I’ve never had such an easy experience with an app before. Highly recommend Appstle!

High & Dry

Nov 24, 2025  on Shopify

The migration from my old app was pretty seamless and the engineer on the other end went above and beyond to be really helpful. Have not started using it fully or received customer feedback yet but initial experience is great.

Ruby's Home Store

Nov 23, 2025  on Shopify

We recently moved our subscription box over from Subbly to Shopify using the Appstle Subscriptions app. The team helped step us through the full migration process and were very proactive when we needed to troubleshoot some issues. We have been able to create a beautiful and full integrated subscription platform within our existing Shopify store and the enhanced customer experience for our subscribers has been achieved with the native integrations with the other apps in our tech stack and the ease of customising the subscription widget and client portal. I want to give a special shout out to Aaron, Sean, Aiden, Hussain, Richard, and Scott who helped us directly many times and to all of the dev team working in the background to deliver a terrific product and merchant support.

POUTEE

Nov 23, 2025  on Shopify

We've been using Appstle Subscriptions for a while now, and it's been working flawlessly! Our customers are actively using the subscription option for our products, and we have experienced absolutely zero issues on the backend. The integration is seamless. Beyond the functionality, the customer support is truly exceptional. They are extremely fast to respond and highly effective in providing solutions. We are very happy with this app and the team behind it!

Rienne

Nov 23, 2025  on Shopify

Kai was very responsive and attentive to my query. He helped me get up and running in 30 minutes as well as tweaking the look on my site so it looks user friendly. I highly recommend.

JOJO JAVA

Nov 23, 2025  on Shopify

The Appstle support team is always there to help - its actually the best support time that I have experienced on all the apps that I manage - Brooks is an amazing wizard with our Subscription setup. Always super helpful and super quick!

Aliska's Amazing Pickles

Nov 23, 2025  on Shopify

I had an excellent experience with the representative who helped me set up my Appstle subscription plans. They were knowledgeable, patient, and guided me through each step clearly. They made the process simple and easy to understand, even when I felt unsure. Thanks to their support, I was able to successfully create and connect my subscription plans without confusion. I truly appreciate their professionalism, quick responses, and willingness to make sure everything was done correctly.

Matcha Rituals

Nov 23, 2025  on Shopify

This is the best subscription app and they have the best customer support team. I am a beginner and they helped me so much and explained everything in detail.

Floey The Florist

Nov 22, 2025  on Shopify

Incredible and fast support. Solved my issue immediately. Looks great on my theme. Highly recommend.

REM Tape

Nov 22, 2025  on Shopify

The chat feature put me in direct contact with a support specialist who was able to immediately fix my site issue. very impressed with the support.

Joyful Homestead Creations

Nov 21, 2025  on Shopify

Staff is very attentive and helped me build exactly what I wanted! So glad I reached out!! I had no clue where to start!! So excited to start my first subscription box!!!

perennial-life

Nov 21, 2025  on Shopify

The support team has been fantastic! The setup process was handled smoothly and easily, thanks to their dedicated assistance. They were quick, helpful, and ensured the preliminary steps were correctly completed. This review is strictly based on the excellent setup support received.

My Pet Chicken

Nov 21, 2025  on Shopify

Appstle makes subscriptions easy. Our customers and team have found it easy to use and the customer service is highly responsive when we need them. We have been using the app for a year+ and are very happy with it.

Tiny Wins

Nov 21, 2025  on Shopify

This was by far the best chat experience I have had with an app. Max was so helpful and went above and beyond to help make my store better. kudos Appstle, so glad I chose you. Second interaction was wonderful! Love your team.

Venus Volumes

Nov 21, 2025  on Shopify

Intuitive app and great integration with our shop. Easy to manage and the support team is fantastic, available 24/7/365 and really helpful to answer any question I have. That gives me confidence that they address my issues quickly. Overall great experience with the app and will continue to use them. Fantastic work guys!

Kelen & Willian

Nov 21, 2025  on Shopify

just started testing out the app, but great customer service received already. good start and look forward

THE QUARTERLY REPORT

Nov 21, 2025  on Shopify

Great Customer Support! We worked with Muhammad Hussain Qureshi on fine tuning our subscription plan. Total Pro! Highly recommend the app for anyone working with subscriptions.

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