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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,025)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

KAD Club

Jul 20, 2025  on Shopify

Appstle has the absolute best customer support. Whenever I have a question, they are there to answer it 24/7 it seems and will even send videos showing how to do things or set up calls to discuss details. They are very responsive and take our questions and feedback seriously - if there's something we'd like to do that the app doesn't do yet, they'll often add it to the app. I've had a great experience with them so far.

Just Little Luxuries

Jul 19, 2025  on Shopify

Always very helpful and prompt when it comes to dealing with any issues. Cannot fault the customer service at all!

YogaFit by EC

Jul 18, 2025  on Shopify

Great app and an even better customer experience! They answered and resolved my questions in under 5 minutes. I definitely recommend this app for managing subscriptions. It has everything you could need.

Twisted Fantasy

Jul 18, 2025  on Shopify

I use this subscription service for both of my websites. The team has always gone above and beyond to help me whenever I’ve needed assistance, and they’re incredibly quick to respond. I highly recommend this subscription service to anyone looking for one that is user-friendly and has a very helpful support team.

Crane Wellness

Jul 18, 2025  on Shopify

Great customer service! They helped us so much with trial offers, customizing our widget, ensuring its working properly and helping us help our customers more easily manage their subscriptions. Way better cost wise than Recharge and just as effective. Love it! Great for stores just getting started with subscription offers :)

Dr. RestRight

Jul 17, 2025  on Shopify

Ash, you are awesome! You deserve a raise - no company would want to lose you. Anyone who purchases this product is purchasing an asset for sure.

Wanted Raw Foods

Jul 17, 2025  on Shopify

We ran into a quirky pricing glitch that showed up on our storefront. I reached out to the Appstle support team and they had it fully resolved in less than 10 minutes. That kind of response time is almost unheard of. They clearly know their product inside and out, and it shows in how quickly and confidently they handled the issue. Beyond that, the plugin itself has been a game changer for how we manage subscriptions. It is powerful, flexible, and integrates seamlessly with our store setup. Everything from pricing rules to frequency settings works just as we need it to. Our customers love how easy it is to subscribe or manage their recurring orders. We are truly impressed with both the app and the team behind it. Highly recommend for anyone who wants a serious subscription system that is backed by real, responsive support. Five stars all around.

Flowy Australia

Jul 17, 2025  on Shopify

Ridiculously great team to work with. Responsive and go out of their way to help. Never had this on a Shopify app team before. Setting a new standard.

Tenuta Marmorelle

Jul 17, 2025  on Shopify

Amazing team! Onboarding was seamless and they are always available on the chat feature. They have been a massive help when setting up our subscription feature on our store. Cannot recommend enough.

Jarvis Estate

Jul 16, 2025  on Shopify

Appstle Customer Service is second to none! They have been so helpful in assisting with questions and getting everything set up with our online store seamlessly. Would very much recommend.

Pawsonal

Jul 16, 2025  on Shopify

This app is very comprehensive and has greatly improved my e-shop. The customer support is excellent—they are always there to help when I encounter difficulties, provide thorough explanations, and are frequently available online.

Mona Venus Skin Care

Jul 16, 2025  on Shopify

Max was great, fast customer service and completed my request and concerns in minutes. Great experience

Store Supplies

Jul 16, 2025  on Shopify

A fantastic app for any buissness that wants to offer "Subscribe and Save" Even the free plan offers loads of options and settings and they have plenty of other options if you want to upgrade. There customer service is A++++ I highly recommend them! Shawn Storesupplies.com

Pure and Healthy

Jul 16, 2025  on Shopify

Merchant support for this app is really great. The app has many features to customise how subscriptions are managed. We have tight deadlines for subscription orders and it has taken some time and learning to setup; help has never been too far away though. Overall, I'm pleased with this app.

FEMBURN

Jul 16, 2025  on Shopify

Features I Like: Easy setup and seamless integration: The installation and configuration process is very intuitive, and it integrates perfectly with our Shopify store. Flexible subscription plans: We can customize billing cycles and discount structures, which allows us to experiment with different marketing strategies. Customer self-service portal: Customers can skip, pause, or cancel their subscriptions on their own, which greatly reduces the workload on our support team. Stable and reliable performance: We've encountered almost no technical issues so far, and subscription payments have been processed smoothly. How It Helps Our Business: Subscription orders now account for a significant portion of our monthly revenue. For our core products in the health and wellness category, customer repurchase rates have increased noticeably. It has significantly reduced the burden on our customer service team.

Muhdohub

Jul 16, 2025  on Shopify

Good functioning app and even better support from the engineer team that are on standby 24/7 through their in app messaging system.

RockyKanaka

Jul 15, 2025  on Shopify

The way we have our product set up is overly complicated but the customer service team was so helpful in getting my product auto switched over with ease. Brooks was also very generous in offering the bulk automation feature for free for a limited time while I needed to make these changes. They are patient and always find a solution to any problems or issues that arise!

Headway Fitness

Jul 15, 2025  on Shopify

Great App that has helped in managing my subscription based business. The support team is also very helpful. Will highly recommend.

Ice Age Meals

Jul 15, 2025  on Shopify

I really appreciate the flexibility this app offers for managing our subscriptions. We have some pretty specific shipping and ordering requirements for our customers, and the team was able to accommodate all of them. Whenever we ran into any minor issues, Max and Steven from support were incredibly helpful and quick to resolve things. Thanks so much for all you do!

TRAF HOUSE

Jul 15, 2025  on Shopify

I've been using the app for several months now, and I’m really happy with it. What stands out the most is the quality of the support — the team is quick to respond, always ready to explain things clearly, and even assist with the setup when needed.

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