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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Raised Right Farmstead

Feb 10, 2025  on Shopify

The support team has been absolutely amazing in helping us get started with our subscription service for our customers. Upton in particular, has helped us out several times with exception service. Thank you for all of the video tutorials and the time you've spent addressing our concerns and questions. You all have been great to work with. Thank you!

Pepper Tree Wines

Feb 09, 2025  on Shopify

Still setting it up but so far I have not found a feature i need that they don't have and customer service is outstanding. No fees on purchases is a huuuge win. Awesome customer interface, they customised it to my theme. So far this is the best app i have used on shopify, hands down.

A Good Night Sleep

Feb 08, 2025  on Shopify

The customer service is amazing!!! They do above and beyond!!! Awesoem team :) Sean is super helpful!

Forgetmenot

Feb 08, 2025  on Shopify

Amazing app and awesome team! Very responsive, great customer service and they are happy to help you make changes to suit your needs. I highly recommend this app.

Tushy

Feb 07, 2025  on Shopify

Henry helped my well with my query. Answered all questions and pointed e in the right direction! Ive him a raise :)

Myalma

Feb 07, 2025  on Shopify

I’ve never had such a dedicated support team, especially Max – they’ve helped us customize and adjust many aspects of our website. Highly recommended!

SmileSet

Feb 07, 2025  on Shopify

Great experience with Magnus. Needed to get API and Webhook access enabled. He walked me through pricing changes to my subscription, responded quickly, and walked me through expectations. Got what I needed quickly and without a hassle. That's a win in my book!

markedsoversigten

Feb 06, 2025  on Shopify

Such a great app! And they helped me make the app look perfect for my site. Fast and top professional support! 1000 times recommend!

City Survivor

Feb 05, 2025  on Shopify

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

RawQ

Feb 04, 2025  on Shopify

Incredible app and fantastic customer support - always online and very helpful, help with installation and every single detail.

Benetail

Feb 04, 2025  on Shopify

I switched to Appstle Subscriptions App after getting the notification from Yotpo Subscriptions that they are shutting down. Migrating my subscriptions was straightforward and Brooks in particular was very helpful. So far my experience has been great!

Budget With Milly

Feb 04, 2025  on Shopify

I really apprecitate the help the team did to help me out they went above and beyond to solve the problems I had. They are the best and they provided videos

Amandine Sol Botanicals Canada

Feb 04, 2025  on Shopify

customer service is SO helpful! i have tried other apps before but i will be loyal to Appstle for their amazing customer service.

My Store

Feb 04, 2025  on Shopify

Upton and Mona worked very hard to to make sure my subscribe and save offer was working efficiently.

Bee's Knees Industries

Feb 03, 2025  on Shopify

Just getting started with the app, but it works very well, with loads of options for customization. I had a little trouble getting the subscription widget to show up, but their customer service sorted it out for me in less than 15 minutes.

European Ayurveda | Shop

Feb 03, 2025  on Shopify

We can highly recommend this app! It is really good and has a lot of ways to customise it to your needs. The support has always been great! Very quick and friendly and helpful.

Wonderful Dental

Feb 03, 2025  on Shopify

The support is great! I contacted Brooks and he solved my problem in minutes, and the question was pretty technical. I wanted to add subscription products to the cart from JavaScript. Thanks again and all recommendations for the app!

Nutritist

Feb 02, 2025  on Shopify

Appstle Subscriptions made managing recurring orders effortless! The features are powerful, and the customer support is top-notch—quick, helpful, and reliable. Highly recommend for any Shopify store! Also the customer service is very active for helping of my problem Thank you Magnus.

Alfie & Co Coffee Roasters

Feb 01, 2025  on Shopify

Very help team, ready to answer questions and more than willing to spend a significant amount of time to make sure you're getting the most out of the app. Definitely recommend it. Jackson was brilliant!

Bear & Birdy

Feb 01, 2025  on Shopify

Great subscription app. Good value for the money. Great support from the team. So happy to have found this app.

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